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“Very nice place!” 5 of 5 stars
Review of Tilal Liwa Hotel

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Tilal Liwa Hotel
4.0 of 5 Hotel   |   Million Street | Million Street 1, Madinat Zayed, United Arab Emirates   |  
Hotel amenities
Ranked #1 of 1 Hotels in Madinat Zayed
Abu Dhabi, United Arab Emirates
1 review
19 helpful votes 19 helpful votes
“Very nice place!”
5 of 5 stars Reviewed December 4, 2013 via mobile

We stayed at tilal Liwa with a group of 68 rooms for 2 nights. We had our team building retreat there with all our company members. The stay was perfect, the staff were friendly. We had a great program in the desert. Setup and atmosphere were perfect. Dinner in the middle of the desert was fancy. We really had a great time.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tilalliwahotel, General Manager at Tilal Liwa Hotel, responded to this review, December 4, 2013
Dear Valued Guest,

Thank you for your recent stay and for the time taken to share your feedback.

It was our pleasure having you and your team in our hotel. We're very delighted that you've enjoyed your stay, the team building activities, the camping in the desert was great and the Adventures which we've prepared for the group! We were very honored to serve such a great and friendly team.

Looking forward to welcome you soon for work or leisure.

Kind Regards,
Ayman Ashor
General Manager
Tilal Liwa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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378 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 2, 2013

I stayed at the Tilal Liwa for a few weeks in October 2013. The staff were friendly, polite and did everything they could to make my stay there as pleasant as possible. I have recommended the Tilal Liwa to friends and family who have also had a pleasant stay there and I would have no hesitiation in recommending the Tilal Liwa to anyone visiting the Western Region.

Room Tip: Choose a room away from the children's trampoline.
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tilalliwahotel, General Manager at Tilal Liwa Hotel, responded to this review, December 4, 2013
Dear Valued Guest,

Please allow me to thank you very much for your recent stay with us and for the time taken to share your feedback.

It was our pleasure having you as our guest during the month of October. We're glad that you've enjoyed your stay with us and appreciate your positive feedback to friends and families.

Looking forward to welcome you soon again for work or pleasure!

Kind Regards,
Ayman Ashor
General Manager
Tilal Liwa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
1 review
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 1, 2013

good hotel in gernarl , probl;em with road to hotel full of pumps , not much sighns to indicate hote , feeling lost sometime, wanted to do som eactivity on ATV but the asked for UAE driving licience , why??? I got Gulf dL and international one but they refused an dI was very disappointed

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tilalliwahotel, General Manager at Tilal Liwa Hotel, responded to this review, December 2, 2013
Dear Valued Guest,

Please allow me to thank you very much for your last visit to our hotel and for the time taken to share your feedback.

We're delighted that you've enjoyed our stay with us. Please accept my apologize for the driving license issue. As per the insurance companies in the UAE, renting cars or bikes is only allowed with a Valid UAE driving license for claim validity, in case of accident- God forbid. Still the hotel offers many other activities which don't require driving license such as Dune bashing, Desert cycles, Sand boarding, Camel farms visits, Dates farms visits, Camel track race, BBQ in the Desert and Liwa oasis visits.

Looking forward to welcome you soon again in Tilal Liwa Hotel.

Kind Regards,
Ayman Ashor
General Manager
Tilal Liwa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zomba, Malawi
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 30, 2013

The Tilal Liwa hotel is a beautiful desert retreat. It has very good facilities. All the staff are extremely friendly and accommodating. The quality of the food is excellent. I am able to recommend the hotel without reservation.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tilalliwahotel, General Manager at Tilal Liwa Hotel, responded to this review, December 2, 2013
Dear Valued Guest,

Thank you very much for choosing Tilal Liwa Hotel and for the time taken to share your feedback with us.

We're so delighted to read that you've enjoyed your stay with us, the hotel exterior and interiors. Thank you for your kind note regarding the friendliness of our colleagues. Your opinion is of great value for us as it helps improve our services where needed.

Once again thank you so much for your kind feedback and looking forward to welcome you soon again in Tilal Liwa Hotel.

Kind Regards,
Ayman Ashor
General Manager
Tilal Liwa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 29, 2013 via mobile

The hotel is nice, rooms are clean etc however I was pretty disappointed when my two children aged 5 and nearly 3 were expected to sleep in the bed with my husband and I! Half hour later a travel bed did eventually arrive in our room but when I asked for another bed for my son we were told this was not possible. Just as well really as the bed was so hard that he may as well have just slept on the floor!! Website states rooms sleep 2 adults and two children under 6
In every other hotel we have stayed at, they accommodate families with two double/twin bed
To be honest I felt that the attitude of the staff also really wasn't great at all. They didn't seem to care and the room attendent said he would speak to someone for us but he never bothered to come back! In other hotels we have stayed at in Abu Dhabi, the staff really do try so hard to help you. Here the staff at breakfast especially we very miserable and did not provide the service I have come to expect from hotels here. Overall we had a good time but I am still exhausted after having my son keep me awake for two nights as there simply wasn't room for three of us in such a small bed!

  • Stayed November 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tilalliwahotel, General Manager at Tilal Liwa Hotel, responded to this review, December 2, 2013
Dear Valued Guest,

Thank you very much for choosing Tilal Liwa Hotel and for the time taken to share your feedback with us.

We're so delighted to read that you've enjoyed your stay with us, the hotel exterior and interiors. Kindly accept my apologize for the inconvenient with the hotel room. I've checked your booking and it was done through an advanced voucher with one of our offers. Those offers are based on 2 Adults and children free of charge when accompanying the parents. Extra beds are available in the hotel against a small surcharge. We advise our guests who are looking for more space to either book an additional room with adjoining door or to book a suite.

Once again thank you so much for your kind feedback and looking forward to welcome you soon again in Tilal Liwa Hotel.

Kind Regards,
Ayman Ashor
General Manager
Tilal Liwa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 28, 2013

This hotel is really well located for what you are looking for : a night in the desert with comfort.
The personal is very comprehensive and has no stress ! Amazing for this country.
The rooms are enough to let your stuff, because of the wonferfull pool and it's warm soft water.
The Desert is really here, go outside for sunset, and stay with your lover to look at the sky, no polution (lights, cars, noise) very cool experience : hands in the sand and eyes wild open.
Hotel no so big, very nice choice ! Try it !

Room Tip: No problems with the rooms : go enjoy the view and specially the pool ! Don't stay inside !
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tilalliwahotel, General Manager at Tilal Liwa Hotel, responded to this review, December 2, 2013
Dear Valued Guest,

Thank you very much for choosing Tilal Liwa Hotel and for the time taken to share your feedback with us.

We're so delighted to read that you've enjoyed your stay with us, the hotel exterior and interiors. We're very proud of our infinity pool and so happy that our guests also are! Thank you for your kind note regarding the friendliness of our colleagues. Your opinion is of great value for us as it helps improve our services where needed.

Once again thank you so much for your kind feedback and looking forward to welcome you soon again in Tilal Liwa Hotel.

Kind Regards,
Ayman Ashor
General Manager
Tilal Liwa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 24, 2013

Great location in the middle of the desert. Went with 3 old friends and had great time in swimming pool, riding the dunes with quad bikes and relaxing over bbq dinner with few bottles of wine. Especially the "deser view" rooms are amazing, where the desert literally starts at your window (great for toerists, not used to desert!).

Room Tip: Take the "desert view" rooms. Cheaper than "pool side" and much more authentic...
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tilalliwahotel, General Manager at Tilal Liwa Hotel, responded to this review, November 25, 2013
Dear Valued Guest,

Please allow me to thank you very much for your recent stay with us and for the time taken to share your feedback.

We're delighted to read that you and your friends have enjoyed staying with us. We sincerely appreciate your kind note and positive feedback on our hotel interior and exteriors. We are also glad to read that you've enjoyed our activities and relaxing by the pool enjoying the stunning Desert view.

Looking forward to welcome you soon again in Tilal Liwa Hotel.

Kind Regards,
Ayman Ashor
General Manager
Tilal Liwa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tilal Liwa Hotel

Address: Million Street | Million Street 1, Madinat Zayed, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Madinat Zayed
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Madinat Zayed
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tilal Liwa Hotel 4*
Number of rooms: 111
Official Description (provided by the hotel):
Tilal Liwa Hotel is a 4 star hotel. A stunningly secluded Desert Hideaway perched at the edge of the majestic Rub Al Khali desert, with breathtaking views of some of the highest dunes in the world. Immerse yourself in an authentically Arabian “Oasis of Hospitality,” where tantalizing restaurants, an infinity outdoor pool, and a full range of luxury amenities offer lush accompaniment to the surrounding desert beauty. Whether you are embarking on an exhilarating Desert Safari, discovering the raditional sights of Al Gharbiya – Camel farm, dates plantation, Heritage Fortress, or simply escaping to solitude for a few days,our captivating four-star UAE hotel resort guarantees an unforgettable Arabian hospitality experience. ... more   less 
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Also Known As:
Tilal Liwa Hotel Madinat Zayed, Emirate Of Abu Dhabi

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