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“Restaurant only review” 1 of 5 stars
Review of Rayavadee Resort

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Rayavadee Resort
5.0 of 5 Resort   |   214 Moo 2, Tambon Ao-Nang | Amphoe Muang, Railay Beach, Krabi Town 81000, Thailand   |  
Hotel amenities
Ranked #1 of 11 hotels in Railay Beach
London, United Kingdom
Top Contributor
98 reviews 98 reviews
58 hotel reviews
Reviews in 57 cities Reviews in 57 cities
68 helpful votes 68 helpful votes
“Restaurant only review”
1 of 5 stars Reviewed January 1, 2013

We were staying elsewhere on Railay and came to the restaurant here for dinner one evening.

Staff were rude, incompetent, one dish was stone cold and all took ages to arrive, despite the restaurant only being 40% occupied.

We complained and a 15% discount was applied to our bill. Still one of the worst value meals I've ever had in 10 years of visiting Thailand.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Bangkok, Thailand
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 1, 2013

Being a local resident we were offered a special advertised price which I believe is as much as 50% off the standard rack rate offered to foreign guests. Taking this into account our stay at Rayavadee was superb. The package we received was all inclusive and included a buffet breakfast that was large and varied and also very tasty, and dinner at either its European restaurant or Thai restaurant. We chose the Thai restaurant and thought the food was very genuine and authentic. The resort is located on a small peninsula with beaches on both sides although only one of the beaches you can reasonably say is worth using. Also included in the package was a spa treatment that I can honestly say was probably the best I have had.

The resort is dotted with two-floor units that are beatifully decorated with a living space at the bottom and the bedroom and bathroom at the top. Think Fantasy Island and you get the basic idea. Everything was immaculately clean and the rooms were odour free. The beds were very comfortable. While the A/C was efficient at keeping the room cool it did occassionally rattle at night which disturbed our sleep.

The beach is stunning with backdrops of limestone cliffs and caves. In the morning guests of the resort pretty much have the entire beach to themselves, but by lunchtime the long stream of tourists are ferried by boat from the mainland and it can get pretty crowded. Also, the resort shares its location with other hotels and backpacker hostels in the near vicinity so you will be mixing it up with the backpacker crowd once outside the resort grounds. There is a 7/11 just nearby and other bars if you suddenly need a change of nightlife. Timing your beach time in the morning would be your best bet and plan for any excursions or other activity in the afernoon. The resort has kayaks, life vests, and snorkle gear free for guests to use. They also offer excursions to other islands by boat, mainly Phi Phi island which you can clearly see on the horizon and probably no more than 20 mins away by speed boat. There are plenty of smaller islands in the near vicinity to discover by kayak.

Everyone at the resort was helpful and super friendly, and even the local wildlife of monkeys and babboons were fun to watch and gave us no trouble at all.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Surrey UK
Top Contributor
52 reviews 52 reviews
49 hotel reviews
Reviews in 43 cities Reviews in 43 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed December 31, 2012

We returned as a couple after a sizable gap (15 years) to celebrate a landmark occasion - as this place had made a deep impression in our memories and we both admitted independently that the image of Railay Bay as seen from the horizon pool was our 'happy place' that we fixated on in times of stress! given that life as been full of stress lately we went wanting s relaxing 'do- nothing' vacation with beautiful scenery and pampering on tap.
For us Rayavadee delivered - we had a villa that had been updated to a terrace villa - getting rid of the dodgy swing seat downstairs in favour of a large comfortable sofa, with another sofa on a private outside terrace. Its not a resort to visit if you want constant entertainment and loads to do outside the venue - but we didn't - and had an idyllic week or so wandering between pool, beach and spa, catching up on books and movies, and just delighting in the tropical gardens and the stunning natural beauty of the area. Service was good - more relaxed than that of the Bangkok 5 stars, but what was appropriate for a beach focussed resort. Food was OK, not amazing, personally was a bit bit disappointed not to have thai cuisine available on all menus in all restaurants - but guess they go with what he majority demand, and you can always duck out to one of the local beach bars - if you want to rough it for a while. Hired the resort speedboat and crew one night for a sunset tour of the local islands which was very special , the guide was knowledgeable, but never intrusive, and we moored to watch the sun slip behind the horizon. That was amazing enough, but then we were then thrilled to watch the nightly progress of hundreds of giant fruit bats risng up from a heavily forested uninhabited island to make their way to Krabi town.
So my advice is - not for you if you want state of the art perfection and totally professional automatan- like servce, but if you want to experience the unmatchable local scenery in the best hotel in the area that has thai charm, and can 'go wth the flow' a bit - give it a go.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 29, 2012

Previous reviews mention about the location and setting of this resort and they're accurate. The accommodation is excellent, all villas, with some having more facilities than others(pool, spa, etc) but pretty much the same configuration internally. We were a family of six and took two villas, a two room and a single. Not cheap but this was peak season and compared to the room I got at the Evason in Phuket two years ago at a similar rate, this was much better value.
Really only one of the three beaches is worth using but the Thai Tourism Board has done such a good job of promoting Phranang Beach that every tourist going to the Krabi area probably ends up there, so it's crowded during the high season. If there were less crowds, it would indeed be paradise. Thailand being a very democratic country, the five star Rayavadee shares its beaches with many backpack hotels so don't expect Aman-type exclusivity when you are sipping your cocktail on the lounger by the beach, there will be many people walking past.
In the hotel, however, the service is as one would expect in an establishment of this class. The staff were excellent and always friendly, courteous, helpful and honest(we left stuff all over the place and it was always returned).
The food was good considering that it had to be brought in from the main town by boat each day. I thought that perhaps there could have been more selection of Asian dishes(there is a good Thai restaurant) but as the hotel guests were over 90% European, there was probably not much incentive for the management to change things. The General Manager, Reza, came from Four Seasons and was good, always walking around and checking with guests. He was very generous to us, comping us champagne a couple of times.
For a luxury resort, I felt that they could have built a jetty for the speedboat transfer to Krabi town and airport; instead we had to hop on a tractor trailer which then drove to the boat as the beach is very shallow.
Although perhaps I have highlighted some of the shortcomings, I felt that the resort is indeed magical and we'll certainly return, albeit at a less crowded time.

Room Tip: Get one on Phranang Beach
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salzburg, Austria
Top Contributor
54 reviews 54 reviews
54 hotel reviews
Reviews in 45 cities Reviews in 45 cities
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed December 22, 2012

We had an absolute magical holiday at the Rayavadee 10 years ago and returned to celebrate an anniversary. We arrived late at night and when the boat approached the area my wife pointed to a brightly lit stretch ahead of us and said “Glad we ain't going there, but to the island in the dark”. Wrong! The boat took course straight ahead and the previously secluded bay was dominated by the garish lights of a huge hotel complex to the right of the Rayavadee and punctuated by extremely loud disco music coming across the bay. Our faces fell and we discovered the next day that this bay, one of the “famous three secluded beaches” serves now as the supply port for all the recently built developments!
We were welcomed with the usual nice drink, filled in the usual forms and were escorted to our pavilion. Despite having arrived with only one other couple and having spent 15 minutes in the lobby lounge no sign of the luggage, which arrived ten minutes later and was unceremoniously dumped on the ground floor, so we had to take the heavy suitcase upstairs ourselves.
The pavilions have been recently refurbished, but now faux tree branches line the walls and give the bedroom a rather tacky feel. We unpacked, had a drink at the bar and went to bed. By now it was well past midnight and the loud disco-music kept pulsating through the air (and would do so every night for the whole week...).
Next morning we went to breakfast and found throngs of tourists wandering along the bushes separating the hotel from the beach, less than three meters from our table! The food selection and quality was as good a before, but service a bit disorganized. While the staff was very willing and friendly there seemed to be no one in charge supervising and directing the crew, a picture which repeated itself at all the other three restaurants throughout our stay. Sometimes we waited 45minutes for a simple burger, other times the appetizers and main-courses arrived simultaneously. And the GM was nowhere to be seen throughout the stay. He probably fled like we should have done had we not prepaid the whole stay!
We made our way to the Phranang beach on the other side. Instead of the tranquilly experienced ten years ago, and shown on the hotel's web-site, the beach was swarmed by tourists and crowded by long-tail boats selling food and roaring of with high pitched noise on trips to the neighbouring islands. Add to this the construction noise as they were renovating the BBQ place and we fled to the other side, where the pool is.
Unfortunately a similar picture over there, with the guests of the neighbouring resort complex having taken over the beach and spreading their towels right under the trees of the Raitalay Terrace Restaurant. And in the middle of the bay was a huge barge unloading building supplies!
Clearly we did not expect that the hotel's claim of “Visit for the holiday of a lifetime and discover why Rayavadee truly is like nowhere else on earth…” would still be correct, but in a very different way! It may sound a bit snobbish but if you stay at a luxury hotel you pay for exclusivity and triple A service, and don't want an environment like around a budget hotel in Pattaya.
We won't return for a visit and neither should you!

Room Tip: Find another hotel!
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 21, 2012

Booking for a 4 night stay at the Rayavadee (before moving on elsewhere) was a wise move made. The resort sprawls over many acres of serene jungle tranquility combined with sandy white beaches and a traditionally beautiful typically Thai concept.

Pros:
- the 2 level bungalows are more than plenty for two people and offers places to both relax and retire.
- the mini bar has a numerous amount of complimentary drinks and snacks which are replenished daily (twice daily if you want at room make up and turn down). Evening treats are also left by the bed which is a nice touch. Bottled water is also complimentary at the pool
- the hotel bathroom products are excellent quality and are replenished daily. Including mosquito spray.
- the pool is a large infinity pool in the most dramatic setting with magnificent rocks and a crystal
sea.
- complimentary afternoon tea with drinks and cakes is a nice touch, as are the drinks and canapé reception we were sweetly invited to one evening, a good chance to mingle with guests within a magnificent setting.
- staff are sweet and unassuming, even if dont understand English fully, they are always willing to play the game of mime to achieve and understanding!
- breakfasts good with a large selection.

Cons:
- these are limited however nowhere is perfect. The website lists 3 beaches but there are only really 2: prangnang and railay. There other I'd merely a docking point for hotel guests to arrive and leave and is too sludgey and muddy for any real enjoyment. That said, the other 2 beaches are fantastic.
- the long boats honk up and down both the beaches dropping off other tourists and day trippers. They are slightly annoying but nowhere near irritating enough to ruin the Rayavadee experience.
- would be nice to have a private section on the beaches with loungers and waiter service.
- the resort Is rather remote with only the 4 restaurants in the hotel or the few other nearby hotel restaurants (not great quality) or casual shacks to eat from. Choice becomes limited so it would be nice for the hotel to offer a more frequent service over to busy Ao Nang ( currently the shuttle boat service runs twice a week)
- Internet in the library was rather sketchy but when it worked was fast.

Other guests are all well heeled and respectable. It's clear to see that from popping over to the other nearby hotels that guests at the Rayavadee are well travelled and expect a level of service only achieved at the Rayavadee (for what else in on offer nearby/in Krabi).

People on this site who have given the hotel a fully negative view are obviously expecting something unachievable or have been unlucky as I cannot truly understand why somebody would not like staying here.

Room Tip: Rooms by the pool side are actually quieter and well located.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed December 18, 2012

I have never been to a resort set in a more dramatic gorgeous setting. The dramatic cliffs that tower over you at breakfast, the gorgeous beaches (that yes are public and not private), and coconut palms the monkeys swing from as you walk the property. I loved our two story little bungalow, we got the "cheapest" bungalow available, which I believe is the deluxe, and it was still just lovely! To be able to have your own little house in this dramatic setting is such a special experience! The toiletries were fabulous, I especially loved the soaps! If I did have one complaint about Rayavadee, its that the bed was really quite firm, the hardest of any hotel bed we stayed in our whole two weeks in Thailand.

Food:
Breakfasts at Raya dining were fabulous! The breakfast buffet is extensive and really wonderful, with items cooked to order (minute steak, french toast, pancakes) and a huge extensive buffet of pastries, fresh fruit, pad thai, dim sum, bacon, sausage and other yummy treats! I really enjoyed the pastries, they were fantastic, oh and the fresh juice was to die for.
We had dinner at Raya dining once and found it really disappointing and didn't go back. We dined for dinner twice at the thai restaurant Krua Phranang and really enjoyed it, the set menu's were wonderful and the service very good! I do agree that by thai standards, it was a bit more mild for western tastes, but it was all very good flavor.

The pool is gorgeous, and there are tons of chairs and the pool staff were so attentive and friendly. Like wise the lounging area on Phranang beach was also very nice, it was really peaceful, and the Phranang beach is really the best swimming beach of the three.

We ventured off property for food a couple times, there are boats that provide cheap lunch on the beaches, as well as other restaurants near "walking street" on railay beach. But we were generally disappointed in both the service and the food of these other restaurants. Railay is really lacking in decent dining in my opinion.

We also went scuba diving one day w/ aqua vision, who actually picked us up on Railay beach, (which most dive shops out of ao nang won't do), and i highly recommend them as well!

Overall, there's nothing really quite like Rayavadee, know what you are getting into a head of time (public beaches), lots of walking through a very large lush landscaped property, and enjoy dining in the thai restaurant. It's such a gorgeous location, enjoy!

Room Tip: I don't' think you can go wrong with any of the rooms.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Rayavadee Resort

Address: 214 Moo 2, Tambon Ao-Nang | Amphoe Muang, Railay Beach, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town > Railay Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Railay Beach
#1 Top resorts Hotel in Railay Beach
#1 Spa Hotel in Railay Beach
#1 Luxury Hotel in Railay Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Rayavadee Resort 5*
Official Description (provided by the hotel):
Rayavadee's setting on the edge of Krabi's National Marine Park at the heart of the stunning Phranang Peninsula perfectly blends lush foliage, limestone cliffs, white sand beaches and the emerald waters of the Andaman Sea. The resort's award winning architecture and tropical landscapes were inspired by the atmosphere of a southern Thai village. Rayavadee's enchanting two-story pavilions and beachfront villas are spread over 26 acres of coconut groves, their spacious interiors and décor providing unsurpassed comfort for the property's highly discerning guests. ... more   less 
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Also Known As:
Rayavadee Hotel Railay Beach
Rayavadee Resort Krabi
Rayavadee Hotel Krabi
Rayavadee Krabi
Rayavadee Resort Railay Beach, Krabi, Thailand

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