We decided to go up for drinks and a meal last weekend. How disappointing that in the midst of this beautiful hotel with perfect views the lunch we were served was inedible! We were also offended by the over familiar, cheeky, waitress who obviously had no training in customer service. Unfortunately the Manager wasn't around for us to speak to.
I have to say that the staff in this place are usually very polite and well mannered - even if the food is not always great. This particular day, in addition to the rudeness of the waitress, we felt unwelcome as though the staff wanted us to leave quickly - continually bringing our drinks bill even when not requested!
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