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“Could be better” 4 of 5 stars
Review of Jayakarta Lombok Beach Resort & Spa

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Jayakarta Lombok Beach Resort & Spa
3.5 of 5 Resort   |   Jl Raya Senggigi Km 4, PO Box 1112, Senggigi, Lombok, Indonesia   |  
Hotel amenities
Ranked #15 of 23 Hotels in Senggigi
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Could be better”
4 of 5 stars Reviewed May 24, 2013 via mobile

We stayed in Jayakarta in group of 6 persons. Hotel territory and buildings are not new, but look nice. The major consern is related to service quality, especially food. The only dish that I enjoyed was burger, all other were awful. Second issue is the beach. 2m waves crash on the beach and make buildings shake(exactly, like earth quake), so it's impossible to swimm there without risk to your health.
Main part of hotel guests are big groups of people who come here to visit seminar or conference.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry A, General Manager at Jayakarta Lombok Beach Resort & Spa, responded to this review, May 27, 2013
Dear Mr. Alex P,

Thanks for your nice comments and for staying at our property during your holiday at our lovely Lombok island.
We trust your stay at our hotel made a new experience and become a memorable one.

Your nice comments also are helpful for us to enhance our facilities & quality of services.

Should you have any other suggestion or queries, please feel free to contact us.

See you at others occasion..

Best regards,

Cherry Abdul Hakim (Mr)
General Manager
e-mail: cherryabdul@jayakartahotelsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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114 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Bandung, Indonesia
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 13, 2013 via mobile

This hotel is good for group tour because it have a lot of rooms and some cotage near sengigi beach. And also you can swim everytime in beach or swimming pool. Jayakarta have private beach that name is Sengigi beach, it is so romantic for you and your couples..

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry A, General Manager at Jayakarta Lombok Beach Resort & Spa, responded to this review, August 28, 2013
Dear Sir/ Madam,

Thanks for your comment for our property and it's really appreciated to keep our spirit of tourism hospitality and to keep maintain our facilities.

Hopefully, The Jayakarta Lombok will be your place to stay for your next holiday or visit to Lombok island...

Sincerely,
Cherry Abdul Hakim
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
2 of 5 stars Reviewed February 12, 2013

The room smelled damp and musty. We asked for a different room. The next room smelled slightly better but it still smelled.
We booked this hotel through a travel agent so we feel cheated after we found how bad the hotel condition was.
Room size was adequate but there're bugs inside the room (including mosquitos). I couldn't get a good sleep because of the mosquito.
The toilet bowl didn't work propertly, The water doesn't fill up, I had to call the room service to fix the toilet bowl.
I could hear my neighbor's conversation. The wall is thin so expect no privacy.
The wireless internet signal doesn't reach our room. So much for advertising a free wireless internet.
The gym was pathetic. There's only one elliptical machine in the center of the "gym". The gym is hot, humid without air conditioning and it smells too. There is no ventilation besides the entrance door.
There's a beggar in the private beach, and some very aggressive sellers. I couldn't really enjoy the beach. Not to mention the beach was dirty and the sand is black.

Even though I have reserved the room for a few night, I moved to Sheraton (Luckily I have some SPG points to burn).

Room Tip: Bring mosquito repellant. If you can speak indonesian, you can talk to the fishermen living next to...
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  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry A, General Manager at Jayakarta Lombok Beach Resort & Spa, responded to this review, March 7, 2013
Dear Oby S,

Thanks for your valuable comments and for having your holiday at our property.

Your valuable comments are helpful for us to enhance our facilities & quality of services, which we wish will not happened anymore..

Should you have any other suggestion or queries, please feel free to contact us.

See you at others occasion..

Best regards,

Cherry Abdul Hakim (Mr)
General Manager
e-mail: cherry@jayakartahotelsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
82 reviews 82 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
377 helpful votes 377 helpful votes
4 of 5 stars Reviewed February 10, 2013

Jayakarta is a little bit old hotel, but the facilities are still properly maintained. The hotel have a private beach, which is really fun to relax and enjoy the sunset. In the evening the beach is quite dark, but it still fun to sit around.
The hotel have a really nice pools for adult and kids. Breakfast menu was decent and varied, but the taste was okay.

Just in front of the hotel there is a private car rental, which is quite cheap for all day rental.

The access to Jayakarta is easy by car or public transportation. But it's quite far to find good food outside the hotel. So you'll have to travel up north about 1-2 km in Senggigi to find restaurants.

However, we enjoy our stay in Jayakarta, and will be come again in our next visit.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry A, General Manager at Jayakarta Lombok Beach Resort & Spa, responded to this review, March 7, 2013
Dear Ronn,

Thanks for your nice comments and for having your holiday at our lovely property.
We trust your holiday at our hotel made a new experience and become a memorable one.

Your nice comments are helpful for us to enhance our facilities & quality of services.

Should you have any other suggestion or queries, please feel free to contact us.

See you at others occasion..

Best regards,

Cherry Abdul Hakim (Mr)
General Manager
e-mail: cherry@jayakartahotelsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
105 reviews 105 reviews
39 hotel reviews
Reviews in 24 cities Reviews in 24 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 23, 2013

This is a garden hotel, with good property and maintenance. They have their own beach, so it is very relaxing. The garden is very big, but nicely maintain. The room is ok, they give me a cottage, really nice. The food is ok, the service is ok. I wonder whether they have a sort of escalator or lift, coz the lobby and resto is in the upper floor, maybe a bit hard for the old traveller to climb. Overall, this is a good price hotel.

Room Tip: Ask for a room at the same level with lobby and resto......
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  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry A, General Manager at Jayakarta Lombok Beach Resort & Spa, responded to this review, March 7, 2013
Dear Mr. Eddy,

Thanks for your nice comments and for having your holiday at our lovely property.
We trust your holiday at our hotel made a new experience and become a memorable one.

Your nice comments are helpful for us to enhance our facilities & quality of services.

Should you have any other suggestion or queries, please feel free to contact us.

See you at others occasion..

Best regards,

Cherry Abdul Hakim (Mr)
General Manager
e-mail: cherry@jayakartahotelsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
75 reviews 75 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 30, 2012

My friend and I stayed here in September on our own. As two women, we felt really safe. The rooms are nice - very basic, nothing fancy, but not unclean. We were happy with the price we paid, the location (maybe a liiiittle far away from where lots of stuff was happening?), the service, etc. There is definitely a lack of English speaking, so we had a few issues with the language barrier, but overall nothing terrible. The pool and pool area were clean. The beach wasn't super clean... we stuck to the pool.

We did a lot of guided tours so they coordinated the pick up, most of the day's activities, and the drop off at the end. I would definitely recommend those because they make seeing the island easier (I would image it's difficult to do on your own).

I would definitely recommend getting a massage at the hotel. They only do it in the rooms, but it is SO cheap. I gave the girl $20 for my $14-16 hour-long massage, and she was so excited she added extra time. So worth it and so relaxing after the long travel hours to get there.

If I had to do it over again, I'd try to stay a night or two on one of the Gili Islands. I'd go to a hotel like this again.

Room Tip: Ocean view, of course. Or at least a pool view.
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
67 reviews 67 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 18, 2012

The Hotel is situated by Sengigi beach with its grey sandy beach. The hotel is quite old but they are still in working condition. The garden is maintained quite well and is nice for a short walk. There is not much to see on the other side of the hotel. I really like the breakfast spread with its various dishes. The breakfast room or area is located near the pool or beach. You can take your breakfast while hearing the waves rushing to shore. Very nice indeed

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jayakarta Lombok Beach Resort & Spa

Address: Jl Raya Senggigi Km 4, PO Box 1112, Senggigi, Lombok, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Senggigi
#12 On the Beach Hotel in Senggigi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Jayakarta Lombok Beach Resort & Spa 3.5*
Number of rooms: 171
Official Description (provided by the hotel):
The hotel is located right in the beach of Meninting, Senggigi, with 4 hectares of tropical garden landcsape. ... more   less 
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Also Known As:
Jayakarta Lombok Beach Hotel Mataram
Jayakarta Lombok Beach Resort And Spa
Jayakarta Beach
Jayakarta Lombok Beach Resort & Spa Senggigi

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