This resort has recently been renovated and I have to say, the results show. I stayed in one of the deluxe suites and the room was very good indeed. In particular, I applaud the large deep bath with an (almost) endless supply of hot water.
HOWEVER, there are a couple of little items that prevent me giving this resort 5 stars. Finding a large cockroach in the bathroom is a big no-no for me. Also, there are some very loud scurrying animals (I assume rats) in the roof space (not conducive to a quiet night's sleep) - both these items raise cleanliness concerns.
Also, to the hotel - either upgrade your internet infrastructure or stop claiming to offer it. What you have at the moment is completely unuseable - I've had dialup connections much faster and the wireless drops every 20 minutes or so.
So disappointing to have an otherwise excellent resort spoilt by such easily fixed things...
- Official Description (provided by the hotel):
- Located in the heart of Senggigi, The Santosa Villas & Resort offers a range of accommodation styles from hotel to private pool villas with all amenities. The free form lagoon size pool, right on the beach, is the focal point of the resort to relax and enjoy the sun setting over Bali from the Sunset bar. Other facilities include bars, restaurants, 24 hour room service, tennis, kids club and conference center. Your home away from home. ... more less
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- Also Known As:
- The Santosa Villas Hotel Senggigi
- The Santosa Villas And Resort
- The Santosa Hotel
- Santosa Hotel Mataram
- The Santosa Villas & Resort Lombok/Senggigi