It is a lovely property! Not too big, personalized, attentive service, wonderful garden, excellent food!
I would like to start from what in my opinion was the best part: THE STAFF! Lovely, attentive, pride of being from Lombok, any question you asked they were always ready to help and give you explications! What I really liked is that in every information they were able to share with you a part of their culture and of their island.
LOCATION is ideal: directly on the beach, near shops, ATM. Next to the hotel there is a large handcraft market where you can find beautiful wood handcrafts. I suggest you a walk on the beach at the sunset time, there are a lot of local people swimming and enjoying the sunset: a nice spot of local life! There are several restaurants nearby, on the beach and many others on the main street.
GARDEN: unique, with beautiful flowers and tropical plants, extremely clean!
POOL area: only one step from the beach, the pool is very large with several areas: hydro massage, bar, children's area (a kid's pool is also nearby) and has beautiful crocodile and turtle sculptures all around. I read comments saying that there were not enough beach chairs in the hotel, but during 8 days we spent there we never we always had some empty beach-chairs around us!
BREAKFAST: unforgettable! Very high quality food, several sections: local food, international, Japanese. The fruit corner was delicious, fresh juices that you could mix at your choice, and one corner where you could order your hot pancakes filled with fruits at your choice. We spent one week and were not able to try all!
SPA: very good treatments at reasonable prices, a nice Children Treatment List was really appreciated by our kids. Look at the pedicure they did to my 4 years daughter!
ROOMS: despite they can be considered the weaker part of the hotel, they have beautiful parquet floor, and wooden furniture of high quality. They are a little dated, personally I think they only need to refresh the walls and some maintenance. I know that they are planning a renovation and I hope it will not be a radical one and especially that they will not close the hotel for a while as I am planning to come back soon!
RESTAURANT and BAR: we were on BB basis but had lunch at the hotel nearly, excellent quality and reasonable prices. They prepare the food at the moment, you understand it immediately by the taste! Excellent cocktail card.
Finally I would like to thank all the staff for being so attentive, smiling and lovely, and the hotel management for such a nice holiday. I have been in many 5* properties but the atmosphere, the place and loveliness of the staff makes me prefer this hotel to many 5 stars. We will definitely come back again, and again and again!
PS On our way from Lombok to Bali our Garuda flight was cancelled and we were forced to wait 7 hours at the airport, I suggest you to verify the schedule before leaving the hotel. Luckily the Sheraton Lounge at the airport was very comfortable!
- Official Description (provided by the hotel):
- Sheraton Senggigi Beach Resort, an idyllic tropical retreat in Lombok. Enjoy a comfortable getaway amidst plentiful sun, sand and surf. Ideally located on Senggigi Beach, the lush western coast of Lombok, the resort is just a short walking distance of the town’s shops, restaurant, bars and merely 75-minutes drive from Lombok International Airport.Feel the warmth of Sheraton at your perfect tropical escape at the Sheraton Senggigi Beach Resort. ... more less
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- Also Known As:
- Sheraton Senggigi Beach Hotel Senggigi
- Sheraton Mataram
- Mataram Sheraton
- Sheraton Lombok
- Sheraton Senggigi Beach Resort Lombok