Where to begin. We checked in late at night after enduring a long day on the highway due to a traffic accident that stalled traffic for several hours. The food was blah and several of our group were sick the next day, more fell ill the following evening of the next day and I was one of the four that got sick the day after that. A horrid digestional problem that lasted two weeks and for some, only antibiotics could stop their agony and fix the situation. Was it the food or water, cannot tell you, but this place is definitely the common denominator. We were told not to eat any vegetables, which I did avoid, but I had ice in my drink. I don't know for sure. The small pool was dirty and the patio furniture had chipped and flaking paint. The hot tub, oh Lord, located on a warped and rotten boarded deck with rickety rails... a warning to all - the cover is off on the suction drain located at the inside of the hot tub under water and it is big enough to suck the heel of your foot right into the inner works with ease = I have the bruise to prove it! Room was very average, tacky really because the bedspread once used to match the curtains but was now very worn and tired; the beds were fine. There is a balcony off the room where we got a small peek at the lake but mainly our view was about the trees - not everyone gets a pristine view. We ordered a couple alcohol drinks to take to the room, the bartender said he had no idea how to make daiquiris and could not locate any strawberries. Then a second fellow went looking and found strawberries in a few short minutes. So they made daiquiris and offered to carry them up to our room for us. Nice, right? Unfortunately when the waiter got to the room with our drinks he wanted to be paid in cash only and did not have a receipt to verify the cost. There is no ATM at this hotel and the internet was down for quite some time during our 2 day stay so we did not have cash and told him that we wanted to charge it to the room. The waiter told us that was not possible for food or drinks brought up from the restaurant. This seemed odd to me so I marched right down to the front desk only to be told that yes I could charge to the room with a simple swipe of my charge card. And no, said the front desk clerk, cash was not to be paid to restaurant personnel. What was that all about? Hmmm. The safe is available for a refundable fee of $100. No free sunset cruise, no romping on some beach that we never found, did not see turtles.... in my opinion the place is tired and has seen better days. Personally, I would find a place that may be a longer drive to the ruins but in the end, safer and more enjoyable all round.
This trip was with a Bus tour but that was not on the list so....
- Also Known As:
- Camino Real Tikal Hotel Peten
- Camino Real Tikal Hotel
- Westin Tikal National Park
- Camino Real Tikal Westin
- Westin San Jose
- San Jose Westin
- Camino Real Tikal Guatemala/Santa Elena
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