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“Reasonably Good Stay” 4 of 5 stars
Review of Hotel Regenta Central

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Hotel Regenta Central
4.0 of 5 Hotel   |   NH-21, Delhi - Chandigarh Highway, Near Chandigarh Airport, Zirakpur, Chandigarh 140603, India   |  
Hotel amenities
Ranked #5 of 9 Hotels in Zirakpur
New Delhi, Delhi, India
Top Contributor
110 reviews 110 reviews
59 hotel reviews
Reviews in 51 cities Reviews in 51 cities
134 helpful votes 134 helpful votes
“Reasonably Good Stay”
4 of 5 stars Reviewed July 10, 2014

This is a nice hotel located very close to the airport(just 5-7 minutes driving by car). Since we had a day stay in between flights we found it very convenient. Ideally hotels so close do offer free pick up and drop, this was not the case here.
Nice reception and smooth check-in. We were allotted rooms on the second floor. It was a bit of a struggle to get the lifts going as the markings were not illuminated. Rooms are decent size with the usual amenities like coffee/tea maker, TV, complimentary water bottles etc available. The TV though could be of a bigger size. Bed linen and decor of the room were nice and the room was comfortable. Air Conditioning too was good but Illumination in the room was low and this was a problem,
The bathroom was satisfactory but all the towels were worn out and old. Even the shampoo and moisturiser were of poor quality. Food ordered through room service was satisfactory and so was the housekeeping. Overall I found the hotel to be alright for a day stay. I would prefer this place for transit purposes only since it is a bit far from the main city.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRegentaCentral, General Manager at Hotel Regenta Central, responded to this review, September 9, 2014
Dear Valued Guest,

Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality.We really appreciate your kind feedback on the room, and other services.

We have taken a note of your comments regarding the linen and bath room amenities

will address and rectify the issues highlighted .

Yours sincerely,
Deepak Gupta
General Manager
gm.rocc@royalorchidhotels.com
Ph:-+91-17-62-66-50-00
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
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    13
    6
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Panaji, India
Top Contributor
53 reviews 53 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed June 13, 2014

The Hotel is near to both the Chandighar Rail station and the Airport as well.
Swift check in check out. Staff efficient. Hotel with good eminities.
The Buffet Breakfast and Dinner were sort of ok, they keep very busy and a little here and ther is expected.
Would put it as a hotel suitable for transit a typical business type hotel.
The rooms and all the eminities are modren and good.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRegentaCentral, General Manager at Hotel Regenta Central, responded to this review, June 18, 2014
Dear Mr. Gautam,

We are thankful for your valuable feedback. We assure you best of services all time.
We look forward to serve you in future.
Hope for a solicit and a positive response all time.

Thanking you
Warm Regards,

Jitender Singh Rajawat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
80 reviews 80 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 4, 2014

We stayed at Regenta Central Chandigarh for a night, on our way to Club Mahindra Kandaghat. I guess this place is quite well patronised for transit stays like ours.

First, the good thing. The hotel offered me a very good tariff, as we were reaching in the evening, and checking out the next morning. They also offered a pickup from the airport at a reasonable charge.

Now, for the expectations (not very great, I hope you will agree). Any decent hotel belonging to a national chain will ensure that your room/s are kept ready in terms of air conditioning especially, when your arrival time is known.

That was not to be, and we spent most of our evening post check-in in trying to get the air conditioning to work effectively. We evaluated both change of rooms as well as change of hotel, but the effort involved was too much for just an overnight stay.

After efforts by the hotel staff as well as ourselves, the air conditioning was just about okay after sunset. We had ordered some food for the children, which also was just about okay.

The property also needs a lot of maintenance, again expected from a national chain of hotels. You could spot dust/dirt on the tables and other furniture in the rooms; the swimming pool was "under cleaning", the gym was deserted and the spa was not functional.

The complimentary buffet breakfast was okay; absence of any fruit juice was surprising, as was the time taken to replenish the poori bhaji, arguably the most popular item on the menu that day.

With 2 new hotels coming up next door, and plenty of choices in Zirakpur itself, Regenta Central Chandigarh would do well to buck up, and in real quick time.

Room Tip: Just ask for rooms with effective air conditioning
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRegentaCentral, General Manager at Hotel Regenta Central, responded to this review, June 18, 2014
Dear Mr. Jha,

We take this opportunity to introduce ourselves once again with new wave of strengthening our relationship with the flavor of hospitality.
Management is thankful for your valuable detailed feedback, which will allow us to serve you better in future.
We bank upon "COMMITTED TO SERVE" and assure you for the best services in next visit, as Regenta Central Chandigarh Ashok is know for the Hospitality and Services.

Thanking you
Warm Regards,

Jitender Singh Rajawat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 21, 2014

This hotel is close to the airport, so it is convenient for transit passengers. Probably this is the only plus point. The room I stayed welcomed me with spider web and had broken mirror. Interestingly, hotel housekeeping staff was aware of this. Bathroom does not have proper drainage. Thus, water from shower area flows into other parts of the bathroom and entire area gets flooded. Food in buffet was terrible. Rice was half cooked and rotis were hard to break. Room service did not bothered to provide drinking water even after requesting for the same. Overall, I will not recommend this to anyone as there are many other options available

Room Tip: Think before looking out to stay here. Appears to be very costly when compared to their quality of s...
See more room tips
  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRegentaCentral, General Manager at Hotel Regenta Central, responded to this review, June 19, 2014
Dear Mr. Pankaj,

We take this opportunity to introduce ourselves once again with new wave of strengthening our relationship with the flavor of hospitality.
Management is thankful for your valuable detailed feedback, which will allow us to serve you better in future.
We bank upon "COMMITTED TO SERVE" and assure you for the best services in next visit, as Regenta Central Chandigarh Ashok is know for the Hospitality and Services.

Thanking you
Warm Regards,
Jitender Singh Rajawat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh
Top Contributor
121 reviews 121 reviews
17 hotel reviews
Reviews in 39 cities Reviews in 39 cities
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed May 8, 2014

I was invited to join for a dinner on 6th May 2014 at 9PM. We were group of 10 family members (Including kids). We ordered our dinner. Only our group was there in restaurant even then the restaurant staff failed in service.
This property has a nice location, has got brand name managing the property but the restaurant staff is not professional. Every time my family members were asking/calling waiters for food items which were served as and when ready without any sequence. We had vegetables in plates but were shouting for chapatis, onion salad etc.
My over all experience for dining at this property is negative just because of their very poor service and unprofessional staff. Even the entrance, lobby and reception of the hotel gives deserted feeling and one would never walk in again.
However the quality of food , snacks n drinks was good......kudos to chef for this.

Room Tip: Don't try this hotel for dining / Food....Many other options available nearby...
See more room tips
  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRegentaCentral, General Manager at Hotel Regenta Central, responded to this review, September 10, 2014
Dear Valued Guest,

Thank you, for your recent visit at RE:GEN:TA CENTRAL ASHOK CHANDIGARH and for your valuable feedback on Tripadvisor.

Your positive comments about Food & Drinks is much appreciated. We have noted the concerns that you have highlighted regarding service delivery at the restaurant and are working towards improving the same.

We look forward to welcoming you back at RE:GEN:TA CENTRAL ASHOK CHANDIGARH.

Yours sincerely,

Deepak Gupta

General Manager

gm.rocc@royalorchidhotels.com
Ph:-+91-17-62-66-50-00
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 3, 2014

The hotel is very close to the airport. While from outside you will be a bit nervous, once you enter, you will feel very comfortable with the quality of the hotel and especially rooms. Surprisingly spacious and got a great deal as well when i stayed. Food was also decent, would definitely stay again.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRegentaCentral, General Manager at Hotel Regenta Central, responded to this review, June 19, 2014
Dear Mr. Sivaand,

We are thankful for your valuable feedback. We assure you best of services all time.
We look forward to serve you in future.
Hope for a solicit and a positive response all time.

Thanking you
Warm Regards,

Jitender Singh Rajawat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yamunanagar, India
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 19, 2014

We went to the restaurant after buying Groupon coupons for dinner and thought that the quality will be so so to pull on but we all were amazed that the fast service pleasing staff served us exactly from7pm till 9 pm and even served few things beyond the menu.
We recommend Re:gen:ta for ambience and great food quality.
Really worth visiting and enjoying food!!

Stayed March 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRegentaCentral, General Manager at Hotel Regenta Central, responded to this review, June 19, 2014
Dear Mr. Aggarwal,

We are thankful for your valuable feedback. We assure you best of services all time and look forward to serve you in future.

Hope for a solicit and a positive response all time.

Thanking you
Warm Regards,

Jitender Singh Rajawat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Regenta Central

Address: NH-21, Delhi - Chandigarh Highway, Near Chandigarh Airport, Zirakpur, Chandigarh 140603, India
Location: India > Chandigarh > Zirakpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service
Hotel Style:
Ranked #5 of 9 Hotels in Zirakpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Regenta Central 4*
Number of rooms: 66
Official Description (provided by the hotel):
Hotel Regenta Central Ashok Chandigarh is a new entrant in hotel industry. Being one of the best hotels in Chandigarh, it started its operation nearly a year back from August, 2010 with a new concept in hospitality industry with clear vision to render unequal attentions, personalized services, value for money, unmatched quality and unforgettable stay to our valued guests who believe in professionalism, quality, and home-away-from-home stay. Within a short span of time, due to sheer dedication, and hard work of entire team members of the employees, it has earned significant good will, standing in the hospitality arena, and has won over the hearts of the guests as a whole. ... more   less 
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Also Known As:
Hotel Regenta Central Zirakpur, Chandigarh

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