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“Terrible Hotel terrible rooms and terrible service” 1 of 5 stars
Review of Imperial Hotel Mohali

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Imperial Hotel Mohali
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SCO-1, Phase-1 | S.A.S Nagar, Mohali 160055, India   |  
Hotel amenities
Ranked #2 of 6 Hotels in Mohali
Dubai
1 review
“Terrible Hotel terrible rooms and terrible service”
1 of 5 stars Reviewed January 17, 2012

We stayed for one night ( thankfully) and have promised never to trust the feedback given by travellers on Trip Advisor which we used to book this hotel. The two rooms given to us were extremely dirty with the bathroom/ wash basin filled with hair .The rooms had paint falling off and had seepage all over the place. The house keeping personnel came with their broom after me screaming my lungs on the dirty floor and after we checked in they cleaned the floor and brought a dirty mop to clean the floor.The extra bed was a lumpy mattteress on the floor ! as they explained the rooms are too small to accomodate an extra bed.Kindly Stay away from this place is a strong word of advice .

Room Tip: No Good rooms No clean rooms
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  • Stayed December 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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23 reviews from our community

Traveler rating
    2
    15
    1
    1
    4
See reviews for
4
Couples
0
2
15
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Delhi
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 28, 2011

Awesome emerging chain for India. It provide you Luxury in deluxe. Good Bar, big restaurant, excellent interior with king size beds, climate controllable room, wifi, huge LCD and lots more fun. I love this restaurant. Thumbs up.

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 28, 2011

I went there for a business meeting, it was good. rooms are good & all ficilities are avaiable. It is also good for family stay.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohali
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 29, 2010

Stayed their in Delux Room, furnished with deeply textured fabrics, Italian styled furniture and a beautiful Italian marbled bathroom. They have satellite channels, internet facility available in balcony too. I have never think of such a good hotel in Mohali.

  • Stayed December 2009, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurukshetra, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2010

I go there for a business meeting, it was good and i like it . he staff were very friendly. Rooms were clean and bed linen clean . Good price. indian food great. Good room service, fast.he room was a real cozy one & the service was good. they provide food at your room till 12 midnight. The hotel is at about a km from the station & is located inside a lane with minimum outside noise. Though a budget hotel, it ha a mini fridge inside the room to facilitate guest's convenience.

Stayed September 2009, traveled on business
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Mumbai
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 10, 2010

Though this hotel seems to be new and clean, the services were very poor. Though the rooms are good, there was no water for bathing after 9 in the morning. The room service kept on lying that the water have been restored. But as usual it was a big lie. It only came after I fought hard with the manager and his assistants, who couldn't do anything about it. It seems the water was over but they kept on lying that the had restored it. Even the so called extra bed they gave was just a very very thin mattress, where I can bet, even the manager could not sleep on. They didnt give an additional mattress even though it was bought to their attention.

There were bad comments written by the previous customers also in their comment book, but it seems they dont follow the same. The owner seems to stay in the U.K. and doesnt know what is happening in his hotel.

Because of the above, we got delayed for our onward destination by 2 hours. Really horrible service.

  • Stayed April 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 25, 2010 via mobile

It is well occupied and with great service. Rooms are very good condition and lcd's are fitted in the corridours for the hotel reviews for the coustomers at a glance.

  • Stayed April 2010
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imperial Hotel Mohali

Address: SCO-1, Phase-1 | S.A.S Nagar, Mohali 160055, India
Location: India > Punjab > Mohali
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 6 Hotels in Mohali
Price Range (Based on Average Rates): $
Number of rooms: 12
Official Description (provided by the hotel):
The hotel has 12 individually designed and furnished guest rooms with magnificent en-suite bathrooms. Each climate controlled guest room features deeply textured fabrics, individually styled furniture, LCD flat-screen television, chill cabinet and 24 hour room service. The Spice Lounge restaurant with its sophisticated interior and spacious seating has created a niche for itself in the gourmet world. It has a wide variety of spirits and beers. We cater to all tastes with a multi cuisine (North Indian, South Indian, Chinese ) menu boasting 34 covers providing breakfast, lunch and evening dining. ... more   less 

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