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“Relaxing, friendly and beautiful resort” 5 of 5 stars
Review of St. James's Club

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St. James's Club
4.0 of 5 Resort   |   Mamora Bay, Mamora Bay, Antigua   |  
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Ranked #1 of 1 Hotels in Mamora Bay
Lakeland, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Relaxing, friendly and beautiful resort”
5 of 5 stars Reviewed July 1, 2014

Had a wonderful vacation at the St. James Club Antigua. Love the friendly staff, excellent maid service and beautiful upkeep of the resort itself and gardens. Rainbow Garden and Docksider restaurants fabulous food and lots of choices on the menu or the buffet. Picolo Mondo restaurant was closed for renovations when we were there. Taxi service on the island and at St. James is easy and readily available ( Highly recommend Donald Gilead) Shirley Heights Sunday night is a must, so is Devil's Bridge and zip-lining then OJ's for lunch (Donald will take you to all of these) There are plenty of FREE water sports on the Mamora Bay side or enjoy the Atlantic Ocean and the fabulous breeze on Coco Beach. Beautiful island and plenty to do, but also St. James is a great place to just rest and relax!! I would highly recommend St. James Club for a wonderful vacation!!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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2,176 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (577)
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English first
Cypress, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 30, 2014

We used our first ever timeshare exchange to come to St James Club and we loved it! We stayed in a 2 bed/2bath Villa and it was so spacious and comfortable. Things that stood out for us: Incredible service, beautiful resort and accommodations, friendly staff (love Colin and Super Dave, both activities directors), plenty to do, great food and entertainment, met wonderful people that will be friends for life. Plain and simple....it was perfect!!

Room Tip: Villas are awesome if you have that option. They all had some sort of view and full living rooms, k...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 30, 2014

Just returned from two weeks at St James's Club Antigua. We have been there before so we knew it was going to be very good. We stayed in a Royal Suite facing Mamora Bay. The room was fabulous with huge bed and large lounge area. It also had a large bathroom with twin showers, bathtub and twin washbasins. The Royal Suites also have their own pool area. Maid service was excellent with room cleaned spotlessly every day. We found the staff very friendly and always ready to help with all your needs.
There is some refurbishment taking place but you could always find a spot that was quieter.

Restaurants alternated between Rainbow Garden and Docksider with Coco's open 11am/11pm every day with an excellent but limited menu (ideal for lunch time). Plenty of choice wherever you chose to eat. Picolo Mondo was closed for refurbishment during our first week, but we managed to have a special birthday meal there before it closed. The food was amazing and well worth the supplement of $35.

The grounds are kept immaculate with gardeners at work all the time. There are plenty of free watersports on the Mamora Bay side of the resort or just laze in the breeze from the Atlantic Ocean on Coco beach. There is no humidity at this time of year, but the cool Jacaranda bar was still welcome in the evenings for cocktails.

We had a lovely holiday and would recommend this resort.

Room Tip: Rooms away from the main complex are quieter as this hotel is used by airline crew who come and go a...
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  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 29, 2014

My parner and I stayed for 10 nights in June with our 7 month old baby. The main criticism of the resort is there are a lot of steps to negotiate if you have a pram or are less abled bodied. There is some effort to provide ramps but these do not carry across the resort making some key areas, for example 'The Rainbow Garden' inaccessible without using steps.

Apart from that we had a great holiday at a beautiful resort. St James kindly upgraded us to a suite (719) which was very centrally located and perfect for us to enjoy the resort. We took advantage of the water sports and hired a car for a couple of days from the on site car rentals (Lions) which was fantastic to see the island and get a real feel for Antigua.

Food was mostly very good and there is a lot of choice. The cocktails were good We particularly enjoyed Docksiders for dinner as the setting is gorgeous and The Rainbow Garden breakfast buffet was great. Of note there are a la carte options at The Rainbow Garden for breakfast and lunch if you don't want the buffet.

As we travelled with a young baby night time entertainment was not top of our agenda. We did enjoy the live music at Docksiders during dinner. Daytime activities are arranged by staff and these are quite fun to get involved in but equally you can enjoy the two beautiful beaches or pools.

Notable staff- Dorothy and Jeramire at the Rainbow Garden, Shirley at the Reef Deck Bar and Akeem at the Water sports.

I would return to the resort.

Room Tip: We stayed in Reef suite 719. It is very well located with a private balcony looking onto the Atlanti...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 29, 2014

We stayed at St James for 10 nights on June 3rd. We booked through Virgin Holidays which was great although the stop off in St Lucia on the way out ended up adding over two hours to the journey. Overall it was a great holiday but there were a few frustrations.

The room we stayed in was 'beachfront' in the Mango block. We had a fantastic view of Coco beach and a permanent amazing breeze with made the temperature more bearable. We spent all our time on Coco beach. It did have an occasional seaweed problem but it was nothing major. It was a five minute walk to the main building and the restaurants. The room was a reasonable size and clean. We were upstairs and had a large walk in shower. The outside of the building had a lot of wood panels that needed some attention but while we there, there was clearly some renovation and maintenance going on here and there. The main issue with the room was the Wi-Fi. I paid for this and had a strong signal but could not actually log in to the wireless network. It seemed there was some sort of problem which needed the attention of the I.T. man who appeared to be from an outside company. I tried for 4 days and went to reception to discuss this 5 times. They didn't really seem to be able to help or really care that much. So in the end I gave up and used the free Wi-Fi in the lobby as and when I passed through. The wi-fi in the room was taken off my bill.

The service at reception and the guest services desk was the worst in the hotel. Very indifferent and brusque at times. The waiting staff were much better although good luck if the coffee station by the lobby runs out of milk or spoons.

Food at the three restaurants we used overall was good. These were the Rainbow Garden, Coco's and Docksider. The fourth one you needed to book (Piccolo's) was closed after a few days seemingly because the resort wasn't that busy. They also alternated between having Docksider and the Rainbow Garden open in the evening too. This was a bit frustrating as it reduced the choice but the resort was fairly quiet and that in itself brought a massive advantage. Based on the amount of space on the beaches and dining space, if the resort was full it would probably be less pleasant to stay there. We definitely went at the right time. The weather was very good with very little rain. We expected there not to be many children but there were actually quite a few.

So, summing up, it is a nice hotel and we had a lovely holiday. Service on the whole is good but don't expect anything in a hurry. The food is good but you need to move around the restaurants to avoid getting bored. The drinks are good, especially the cocktails. The wireless in the lobby is ok but unreliable in the rooms. The location is really lovely and the two beaches beautiful. Coco Beach has a breeze that is fabulous. The lagoon beach is very hot. The first night we were there it was noisy but after that it was mostly quiet. If you're there to completely wind down and relax it's an ideal spot. if you want to get out and do things it's equally good. There are lots of trips you can go on and car hire is cheap. Antigua is a beautiful island.

Would I recommend St James? Yes I would but pick the time of year and avoid school holidays unless you're taking children.

Would I go to St James again? No there's lots of other places to go in the world but I'll always remember the beautiful view out to sea.

Room Tip: Book a Beachfront room on Coco Beach. The breeze is essential and the view is amazing.
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 25, 2014

Let me start out by saying we rented a car for the week and shopped at Epicurean supermarket for groceries and hot food. We also tried a few of the food shacks during our stay.

What an AMAZING experience!

Great location especially for water sports. The staff were all nice. Notable ones from the water sports center were, thank you - Vaughn, Adino, Akeem and Sean. Vaughn and Adino provided exceptional lessons on how to manage the catamaran and wind surfing...great memories and experience! I did not get the name of the individual that re-arranges the beach chairs in the mornings but he is always greets and smiles.

During tea time at 4:00, thank you - Trevon, Cordia and Mauricia(dock sider) for their smiles and kindness. However, there were a few that didn't seem they wanted to be thereat tea time...but I still enjoyed tea time. Not to forget Valesha at guest services - smiling all the time.

Btw...I did not have room service for my villa every day since it seems it was too much work for the staff...thank you.

Weekends for most island folks are considered their downtime to relax. You will see a group of 9 -12 people net fishing across the bay...so paddle over and say "hello".

I've traveled many places in the Caribbean and throughout the U.S. Antigua is now one of my favorite spots that I will be visiting more often as I've learned a great deal from the locals...and plenty of more people to meet going forward.

The 5:00 a.m. daily spraying of pesticide was a bit too much.

Overall a great time at a great place!

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Malling, United Kingdom
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed June 25, 2014

Let me prefix this by saying I am trying to take everything into account with this review and be fair and offer context. Being blunt, it's not a cheap holiday and it's a honeymoon type destination for your average joe and with that comes expectations around quality far above that of your average weeks holiday to Europe. If I say something is bad, I'm saying it's bad in this context or not to the standard that a four star holiday costing this amount should aspire to, not that you're going to rock up to a hell hole...it's certainly not that! I'll try and break down into bullet points...

THE GOOD

- Excellent breakfast buffet at the Rainbow Garden, albeit very Americanised.
- Some fantastic views and the grounds are kept in excellent if unspectacular condition.
- Good standard of a la carte dining at the Rainbow Garden and Docksider
- Fantastic daily specials for lunch in Coco's Restaurant, Tuna Steak and Goat Stew were highlights.
- Generous drink portions of branded spirits (but where's the decoration, fancy glasses and flair?! At least an orange wedge!!)
- Excellent room sizes with gigantic bath tub and his and hers sinks
- Good and thorough daily housekeeping.
- Alfred on his portable beach bar was brilliant - friendly and much needed in the heat.
- Watersports being included in the all inclusive was good fun.
- The bed was huge and comfortable.
- Sounds silly, by I was impressed by the water pressure and constant supply of hot water than you sometimes don't get at other places.
- Maintenance were superb - we had two problems with our room whilst we were there and on both occasions they had someone to us within minutes and the problem was rectified immediately.

THE AVERAGE

- The entertainment was ok, but for example, Sticks & Fingers (despite being great - we even bought a CD!) played the same set three times during our stay. The female singer they had did the same set twice (that we heard) also. Depends what you're after, but we often ate, had a drink and then went back to our room. The DJ they had on Friday and Saturday was ok, but as soon as he got people dancing changed the genre of music and lost the dancefloor which was a shame. The Caribbean dance night and drummer boy was very amateurish and not particularly authentic or entertaining - probably lasted about 30 minutes for a whole night's entertainment. Basically, you just need to accept that you'll probably have to make your own entertainment of an evening by socialising with other visitors and drinking in the bars.
- The general service was pretty underwhelming. We got little more than the basic level of pleasantries I'd expect for a hotel of this standard, in some cases, even less than that.

THE POOR

- No bottled water in your mini-bar felt cheap in a four star resort (empty in fact!)
- Whilst they're doing their best to rake it up, the seaweed on Coco's beach is pretty bad.
- Flimsy construction of buildings sees you kept awake late and awoken early by even the quietest of neighbours.
- Piccolo Mondo closed for the duration of our stay without notification limiting dining options
- Unable to use the adult only three tier pool due to the noise of the building work being done on the restaurant
- Considerable building work being done at the reception end of Coco's beach which didn't leave the beach very peaceful for periods in the day.
- I cannot stress enough how bad the lunch and dinner buffets were, particularly in terms of the selection available. I'd have expected a much broader buffet selection for my money.
- Really need to sort the service out at restaurants, particularly at breakfast, where we rarely got our coffee before we'd finished eating. Only got offered toast twice during the ten day stay. Only once got shown the a la carte breakfast menu for items such as eggs benedict.
- Horrendous pricing in the spa compared to every resort we've ever been to previously. A massage would run you around £80, nearly double what most similar resorts charge.
- I'm not accusing anybody, but $400 in our room had mysteriously reduced to $300 by the time we left without us having even opened the drawer or wallet that we'd assumed it'd be safe in. Lesson learnt and we'll use the safe next time.

SUMMARY

Overall it was just ok, and we'd have expected to have been wowed considering the cost, but we've seen much better value for money in other places we've been to in recent years. It's the finer touches that they've neglected that let it down and none of the staff ever seemed to be going out of their way to deliver anything but the bare minimum standards of service - it felt like everybody was just going through the motions. Had an ok time away, but wouldn't come back or recommend it to a friend.

It depends what's important to you in a holiday - happy to answer any questions people might have though.

Room Tip: Beach rooms are nicely located, but the tradeoff is the flimsy construction meaning that the rooms a...
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  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St. James's Club

Address: Mamora Bay, Mamora Bay, Antigua
Phone Number:
Location: Caribbean > Antigua and Barbuda > Antigua > Saint Paul Parish > Mamora Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Mamora Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — St. James's Club 4*
Number of rooms: 250
Official Description (provided by the hotel):
Welcome to the All-Inclusive St. James's Club & Villas, Antigua's most famous address. This beautiful resort is ideally located on a private, 100-acre peninsula. You will love our two white sand beaches, water sports, tennis, four restaurants, indoor and outdoor bars, beach bar & grill, luxurious spa & salon, freshwater swimming pools, supervised Kids Club, wide array of water sports, Scuba diving, and so much more. One of the Caribbean's most popular all-inclusive resorts. Excellent for couples, honeymooners, families, and friends. Located just minutes from major attractions like English Harbour, Nelson's Dockyard, and the lively Shirley Heights. Our warm and welcoming staff and management team will make your stay wonderful and memorable. See your favorite travel agent or contact Elite Island Resorts to book your stay. We look forward to seeing you soon! ... more   less 
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Also Known As:
St. James`s Club Hotel Mamora Bay
St James Club Antigua
St Jamess Hotel
St Jamess Resort
St James Antigua
St Jamess Club Antigua
St. James's Club Antigua/Mamora Bay

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