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“Disappointed” 3 of 5 stars
Review of St. James's Club

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St. James's Club
4.0 of 5 Resort   |   Mamora Bay, Mamora Bay, Antigua   |  
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Ranked #1 of 1 hotels in Mamora Bay
Doncaster, United Kingdom
1 review
8 helpful votes 8 helpful votes
“Disappointed”
3 of 5 stars Reviewed September 4, 2013

We travelled as a family of four, with 2 children aged 6 & 9. The location and setting is top notch. We had a Beachfront Room on the Atlantic Side, and it was wonderfull to wake up early and watch the sun rise, which I did on numerous occasions.

The disappointment stems from lots of little things, that if they happened once, you would just overlook, but they happened again and again and became irritating and annoying.

My Children are by and large not bothered about Kids Clubs. They may pop in the odd time now and again if something takes their fancy. However, you try finding out what goes on in the Kids Club. For the first few days of our stay it was advertised in the lobby area, but then it disappeared. The guest services had no idea of the activities on offer, which sort of defeats the idea of having guest services.

As a family we spent most of our time by the 'main pool'. Shirley, who worked behind the bar is an absolute daimond. However, I lost count of the number of times my kids would pop to the bar for a drink, and come back and be disappointed because they did not have what they wanted (usually shakes and smoothies). This occurred virtually every day, and was staggering that the raw ingredients needed were not available. The same could be said of Ice Cream (only available from CoCos which was a good walk away). The only ice cream on offer seemed to be Rum and Raisin - for kids ?

The set up surrounding evening meals was extremely disappointing. Docksiders is a buffet restaurant, with limited choice. Rainbow Gardens was off a menu, which when open was very good. CoCos had the same menu all day and night (Burgers, Ribs etc). When the Rainbow Garden was shut (which seemed most of the time),you could pretty much guarantee a 40 minute queue to get sat down in Docksiders - made all the more frustrating by the ample empty tables - we were advised that they had insufficient cutlery ! Such was the time spent queuing, and then waiting for the kids meals to arrive (this took from arrival at the restaurant to food arriving for the kids over 1 and a half hours on 4 occasions), that the adults were basically left with the scraps of the buffet - we even resorted to eating bread only on one night.

There is a distint lack of atmosphere on an evening. Restaurants did have live bands, playing whilst you ate. But beyond that, nothing. There was simply nothing to do after the meal. The Jacaranda Bar is adults only after 9 pm, and during our stay they had a DJ on from Thursdays to Saturdays only - that started at 9 pm. I am not bothered about 'in your face' entertainment every night, but I would expect some choice. CoCos was an ideal location and size for somewhere to have a bit of atmosphere, but was completely wasted. So if you have kids, and want a drink past 9 o clock you have to sit in the lobby.

It is the first time as a family we have been to the Caribean, but the seventh time we have done All Inclusive. St James was better than some, but considering the cost of the holiday was worse than most. I felt very short changed, and disppointed. A stated it was just the culmination of several things that left us feeling disappointed.

I would not visit St James Club again, largely because I do not consider it worth the money based on our experience. It is advertised and sold as a family friendly resort, but it was not that at all.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (509)
Date | Rating
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English first
Wilmington, Delaware
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

A visit to St. James beach club in Antigua was unbelievable! From the time we landed on this beautiful island we were treated like royalty. We were upgraded to a villa, and enjoyed all of the amenities within our all-inclusive package from excellent meals, entertainment and unlimited beverages, both alcoholic and non-alcoholic. Loved the rum punches and piña coladas! We met many new friends and went on terrific excursions to Barbuda, did zip lining and went swimming with the Sting Rays...amazing! I will plan to return in the near future.

Room Tip: The beachfront rooms are closer to the main building and restaurants but the scene of the bay and th...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2013

f you just want to get away and be totally relaxed, then this is your place, The two beaches are OK, as i have had better, but they weren't the worst either,
The rooms were clean and spacious, the services were spot on, and the food was good and never went hungry. Plenty of sports activities on site, and a must is Stingray Bay and the Catamaran tour around entire island of Antigua..would definately go back

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 29, 2013

We had the pleasure of staying at the St. James Club & Resort from 22 May thru 1 Jun 2013. Unlike other “all inclusive” resorts, you are not issued wrist bands. Whenever you go to a restaurant or bar you are simply asked your room no#, name, and you sign a slip. Nice!

Our initial reservation had been made for a beachfront room; however, after reading various comments here on trip advisor we decided to upgrade to a royal suite. Upon our arrival we were quite pleased that we had made that decision. Previous comments indicated the royal suite was quite like a 5-star accommodation. It is true. The bathroom is tremendous: a walk-in his and her showers, 2 separate pedestal sinks, and a huge 2-man garden tub. We had a king-size bed with plump pillows and quality linens; then a sunken living area with 2 small sofas, coffee table, flat screen tv, a granite mini-bar with sink, coffee maker (with coffee, tea, cream/sugars), actual silverware (not plastic) glasses, ice bucket, and a stocked refrigerator (see “Things to Keep in Mind”).

The grounds are beautiful and maintained daily. If desired, there is a daily power walk (0715) which takes you all over the property (gentle hills and gradual slopes); daily aqua exercise in one of the larger swimming pools, a morning yoga class….no reservations needed, you just meet at designated area. On the ocean side there are plenty of lounge chairs with umbrellas—a constant breeze flows in from the breakers in the distance. Entering the ocean there is not any sudden drop off. The seaweed which comes in from high tide is briskly swept up every morning. There are some smooth rocks in spots as you enter the water—you may desire to wear aqua socks or equivalent. Due to this being a private beach—there are no vendors. Alfred, one of the St. James’ bartenders, drives a small cart and frequents both the ocean side and the bay side to offer guests drinks (alcohol and non-alcohol).

On the bay side the water is calm with no sudden drop offs, and has the same types of chairs & umbrellas…but not a constant breeze. There is volley ball, corn-hole games, and a grill with a bar (hamburgers, hotdogs, rum punches, etc.) There are 4 vendors set up inside canvas-type cabanas selling t-shirts, beach bags, jewelry, paintings, conch shells, etc. They will not approach you as this is against resort policy. We found them all extremely reasonable and typical prices were $10 for a t-shirt, $25 for a huge beach bag, $20 for a local artist’ painting, $5-10 jewelry. They are in competition and prices with certain items can vary, and all are cash-only. You can arrange for a snorkeling trip and there is also an independent dive company for you to arrange a diving expedition. The beach grill is quite good.

There are 5 restaurants (the beach grill, Cocos, Rainbow Garden, Docksider, and Piccolo Mondo); all have bars. In addition there are bars near all the swimming pools, and a lobby bar (Jacaranda) . We ate and drank at all of them. On some nights you must make reservations at the restaurants; and this has to be done either on the same day or day before. The lobby and customer service desk is manned 24x7 so this is NEVER a problem. We never had a problem with getting a ‘time’ that was good for us; however, we were there in the slow season (May). The food is excellent at all the restaurants. There may have been a few things that I personally didn’t care for but it wasn’t due to it being poor quality or ill-prepared. My husband enjoyed everything. Every night had a theme; and you were always welcomed to order off a menu. The drinks were fantastic; highly recommend the mango smoothie (or daiquiri) and the carbonated lime squeeze. Piccolo Mondo is the only restaurant where there is a fee of $35/pp for a meal. Wine by the glass is included but a specialty bottle of wine is additional and will be added to your room. The wine offerings are top notch.

High tea is served off the lobby under a gazebo mid-afternoon for a couple of hours. There is a hot tea, iced tea, and coffee. There is tea sandwiches, scones, cakes, cookies. While the food tends to go quickly; the beverages are there throughout the day. We usually had coffee first thing in the morning before we ever sat down for breakfast.

Be sure to check the lobby for the daily postings of menu’s and other resort activities. Again we learned this from this trip advisor forum! This will help you decide where to dine and what you may desire to do as far as activities are concerned. The day we arrived we saw the next day’s posting for a rum tasting! How fun was this! Thanks to Rodney and Inez for making this a blast! (wink to Rodney! remember: the BIG Tsunami Warning!) Later on in the week we also saw a posting to learn how to Caribbean dance! (wink to Shannan!) Much fun! Since there is an internal cab office; you can arrange to take a personal island tour. Let was our tour guide and he gave an absolutely wonderful tour of Nelson’s Dockyard, Shirley Heights, and other nearby spots. His fee was extremely reasonable.

We used the Spa on numerous occasions. Between the two of us we had massages, facials, pedicures and manicures. Nekim (Spa receptionist) is an absolute love! And so is Joycelyn! Highly recommend enjoying any of the Spa services.

The shop inside the lobby has souvenirs, clothing, food, shampoo, soap, diapers, beer, wine, band-aids, suntan lotion, etc. You can charge it to your room or pay on the spot.

There is nightly entertainment (local steel pan bands, jazz bands, vocal bands) but it does end at 10pm. The lobby bar stays open until 1am.

Things to keep in mind….
Our package included a one-time stocked refrigerator (3 bottles of water, 3 bottles of beer, 2 cans each of Coke, Diet Coke, Sprite, and Ginger Ale). Check into this if this is your desire.

Please tip the waiters/waitresses. They work hard and while tipping certainly isn’t expected; it’s just a nice thing to do and so very much appreciated.

Sunscreen. Even on a cloudy day you will need it. If you need to purchase it; it is $23-25 a bottle at the lobby store. Keep in mind this is an island and everything is imported—hence the higher cost.

Dress code. For breakfast we saw bathing suits under cover-ups, and normal daytime beach type/resort wear. Same for lunch. For dinner, however, most people dressed and wore resort-type wear. For women this meant sundresses, skirts, dress pants, knee-length shorts with nice tops, and sandals. For men this meant polo shirts (or another type of collared shirt), dress shorts or pants, men’s sandals or shoes. No sneakers or flip flops for either men or women at dinner time. There is only one restaurant that is fairly strict with the dress code (Piccolo Mondo) and they do enforce a night time resort dress code.

Room Tip: Pay extra and opt for the royal suites!
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telford, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 28, 2013

We stayed here had a lovely time. Food was great service was lovely,helpful staff. The water sports guys were great. We took our 9 month old at the time. They were very accommodating for her.the beaches were cleaned every night and a lovely view every morning from our room.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accrington, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 28, 2013

I would thoroughly recommend St. James's Club, Antigua and cannot fault anything about the hotel & resort.

We will definitely be visiting again soon!

Every day was a day in paradise!

The food, staff & facilities were amazing and any age group would enjoy a holiday at the resort.

When you wished to travel outside the resort the reception would get a taxi immediately from their pool of taxis waiting to go.

There is plenty to see & do on the island and exploring was great fun.

The Antiguan people are fabulous & look after you all the time you are there.

Room Tip: Choose a beachfront room on the ground floor & open your curtains each morning to an amazing vie...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uckfield, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 27, 2013

Some rooms are great,but some lack wifi connection. They don't have the best facilities but that's the charm of the Caribbean . The staff are generally helpful and if you are all inclusive it's a hassle free experience. The food and drink is adequate and breakfast is top notch. All the things you could want from an island paradise,views beaches and a laid back attitude. Transport to the rest of the islands delights are easily arranged and food ,drinks are quick and delivered with the local charm.

Room Tip: Pay a little extra and get a large ocean view room or villa overlooking the sea views,it's wort...
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about St. James's Club

Address: Mamora Bay, Mamora Bay, Antigua
Phone Number:
Location: Caribbean > Antigua and Barbuda > Antigua > Saint Paul Parish > Mamora Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Mamora Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — St. James's Club 4*
Reservation Options:
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Also Known As:
St. James`s Club Hotel Mamora Bay
St James Club Antigua
St Jamess Hotel
St Jamess Resort
St James Antigua
St Jamess Club Antigua
St. James's Club Antigua/Mamora Bay

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