We booked a table for six to celebrate dad's 90th birthday and my husband and I to stay the night. The fun began late afternoon when we booked in and we had no electricity in our room Gareth sorted that for us very quickly.
The rest of our party arrived we had a drink then went into the dining room for our celebration meal. We placed our orders and waited for our food to arrive one hour later we were still waiting we had to change our orders twice as they had ran out of serloin steak and the mixed grill. The prawn cocktail arrived with a pool of water at the bottom...By then we were getting very annoyed as my poor 90 year old dad was really hungry and it was nearly ten a clock The main meal arrived 20 minutes later some of it cold and by then we were beyond hunger I am diabetic and ended up feeling very ill . Why may I ask did it take 3 hours to feed 6 people and to add insult to injury a table of eight had there meal served to them before us and they came in half an hour later.
We all left most of our meal as it was of quite a poor standard the fun however did not end there oh no w awoke to the electric off once again so we had to shower in a bathroom with no light. What a stay certainly one not to forget and such a let down for our 90 year old dad.
I would however like to add that Gareth the manager did try to put matters right by saying how sorry he was and gave us drinks etc so my thanks do go to him but it still cannot bring back a totally ruined evening.
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