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“Good for short stays” 3 of 5 stars
Review of Hilton London Stansted Airport

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Hilton London Stansted Airport
4.0 of 5 Hotel   |   Round Coppice Road, Stansted Mountfitchet CM24 1SF, England   |  
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Raleigh
1 review
“Good for short stays”
3 of 5 stars Reviewed October 17, 2013

Stayed for two weeks on business and had the standard amenities. Gym was above average for Hiltons. Room was more comparable to that of an airport hotel. Good enough, but nothing extraordinary. Probably the best hotel in the area, so wouldn't hesitate to stay there again if in the area.

Stayed September 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review, October 22, 2013
Dear Elliott W

Thank you for your review following your recent stay at Hilton London Stansted Airport.

I was glad to read that the hotel met your needs and was probably the best in the area.

We look forward to welcoming you back to the hotel when you are next travelling through Stansted.

Yours sincerely

Robert Watts
Hotel Manager
Robert.watts@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,231 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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London
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 17, 2013

The Hilton at Stansted is well located and very easy to access from the airport. The hotel was perfect for a one night stay before flights. Room was very clean and well presented and comfortable. The dining room was excellent and the food equally good. Staff very friendly and efficient with minimum waiting times to register. There is a pool and fitness room that were both very popular. Highly recommend



  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Galahotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review, October 22, 2013
Dear Cassymicky

Thank you for reviewing your stay at Hilton London Stansted Airport.

I am glad to read that you found the hotel to be well located for access to the airport and ideal for an overnight stay.

Our Head Chef was pleased to read that you liked the dining room and found the quality of the food to be good.

We look forward to welcoming you back to the hotel in the future.

Yours sincerely

Robert Watts
Hotel Manager
Robert.watts@hilton.com
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Kent England
Top Contributor
62 reviews 62 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 15, 2013

If you are flying out of Stansted the room and parking deals on advance bookings are very good. The rooms are quiet, clean and comfortable and the staff efficient and pleasant. However, if you are expecting something really plush you may be disappointed. The food and bar prices are on the high end of hefty and the food is nothing exceptional. I always take a cab to a local eatery which actually works out cheaper! I will always use this place when I travel from Stansted, it's a convenient airport hotel.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review, October 22, 2013
Dear Silvervoyger

Thank you for reviewing your stay at Hilton London Stansted Airport.

I was glad to read that you found your room to be quiet and comfortable during your stay and that you will use the hotel again when you are travelling through Stansted.

We look forward to welcoming you back to the hotel in the future.

Yours sincerely

Robert Watts
Hotel Manager
Robert.watts@hilton.com
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exeter
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 15, 2013

We took a package of overnight stay with parking and breakfast which was great value. The hotel is quite difficult to find so you need to follow the signs for the long stay car park. The check in was very quick and easy, however when we came back on the shuttle there was a long wait and they could have done with a member of staff just to validate the car park tickets as the queues were for the check in as well. The shuttle is reliable and costs £2.50 per person per trip. The hotel itself looks tired in the reception area but the rooms are fine and very clean a little noisy when the planes were going overhead. The breakfast was excellent with lots of choice certainly worth having.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review, October 22, 2013
Dear ExeterAnne

Thank you for reviewing your stay at Hilton London Stansted Airport.

I was glad to read that you found the hotels Park and Fly accommodation and car parking inclusive package to represent good value for money. This really does provide a stress free start to your holiday by avoiding the early morning drive to the airport.

I am sorry for the delay that you encountered in getting your ticket validated at reception upon your return and for delay that this caused to your onward journey.

The hotel has a refurbishment programme which is planned and will include the reception, lobby, bar and restaurant areas.

Our Head Chef was glad to read that you enjoyed the breakfast.

We look forward to welcoming you back to the hotel in the future.

Yours sincerely

Robert Watts
Hotel Manager
Robert.watts@hilton.com
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Lanzarote, Spain
1 review
4 of 5 stars Reviewed October 15, 2013

Stayed here yesterday from 5pm to 5am today (early flight).
HOTEL- The lobby layout i think is okay because you can see what the hotel offers and that's that. You don't have to go searching round the hotel for a gym when it's right in front of you. There is a Coffee place available for people who need a buzz at some point in the day, as long as they're rich, since it's 3.50 for a small hot chocolate!
We stayed in room 244 and it was perfect. Crisp, comfy beds, interactive tv, alarm clock (wasn't needed but a nice touch), Hairdryer, Kettle.. Ect. Had a large bath and shower, everything very clean! The hotel also has a large gym, with a pool, jacuzzi, sauna and steam room. You can borrow a towell. (Sadly only got an hour in the pool since water was leaking through the ceiling while the staff were trying to fix something in the ceiling and they had to close the gym and pool, but the staff were very apologetic.)
RESTAURANT- We ate in Amy's, as it was the only restaurant for a while and we had no transport. Some of the food and wine was quite overpriced for what it was, 25 pounds for an adverage bottle of wine and 14 pounds for a margarita pizza. One thing i'd like to say is that for starter, we shared some nachos (8 pounds worth!!) Was fine to start with but once we got to half way there were no nachos left, just little bits and crumbs, which for 8 pound isn't really acceptable. When we asked, they told us they had no nachos left, but deducted the entire starter from the bill. ---Staff very friendly and helpful.
BUSSES - Okay, the busses are a bit stupid. It's a 10 minute ride to the airport and is 2.50 per person, per way!! Completely over priced but it's not really anything to do with the hotel. Just thought i'd mention it anyway:)

Basically, this hotel is over adverage for a few nights stay before a flight. Had everything we could have wanted - and more. So i completely recommend this hotel to anyone needing a place to stay.:)

Room Tip: Book a room at the far end of the hotel. Longer walk but less noise!
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review, October 22, 2013
Dear Hannah-Pixie

We appreciate the time you took to review your stay at Hilton London Stansted Airport.

I was glad to read that you found the layout of the facilities at the hotel to be good and that your room was perfect.

The Health Club Manager joins me in expressing our sincere apologies for the problems that you encountered in the Health Club during your stay with the water leak. Unfortunately, this was something that could not have been foreseen and an engineer had been called in order to rectify this.

I was concerned to read your feedback regarding the quality of the nachos, this is unacceptable and I am glad a member of the team removed the charge from your bill.

The decision to charge a nominal amount each way for the bus service is consistent with similar airport shuttle bus services at other locations. I am sorry that you were inconvenienced by this charge.

Overall, I am glad that you would recommend the hotel and we look forward to welcoming you back in the future.

Yours sincerely

Robert Watts
Hotel Manager
Robert.watts@hilton.com
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London, United Kingdom
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 13, 2013

Good experience for our one night stay there on our way back to London from Stanstead Airport. It wasn't as close from the airport as we thought so but shuttle bus run on time. Room was average sized but well furnished and very tidy. Staff were good so we had an overall good experience.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review, October 17, 2013
Dear Jobair a

We appreciate you reviewing your stay at Hilton London Stansted Airport.

I am glad that overall you had a good experience at the hotel and found the shuttle bus service to be good.

We look forward to welcoming you back to the hotel in the future.

Yours sincerely

Robert Watts
Hotel Manager
Robert.watts@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 13, 2013

we stayed here for one night and took advantage of the fifteen day parking whilst abroad on holiday. The checkin was perfect very friendly and efficient the room was very comfortable and nicely furnished. You leave your car on site when travelling, so no hassle with moving it around. I would reccommend the restaurant the food is excellent.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review, October 17, 2013
Dear mickbob

We appreciate the time you took to review your stay at Hilton London Stansted Airport.

I was delighted to read that you had a hassle free stay at the hotel and I have shared your kind comments with the team which were gratefully received.

We look forward to welcoming you back to the hotel in the future.

Yours sincerely

Robert Watts
Hotel Manager
Robert.watts@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton London Stansted Airport

Address: Round Coppice Road, Stansted Mountfitchet CM24 1SF, England
Phone Number:
Location: United Kingdom > England > Essex > Stansted Mountfitchet
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Stansted Mountfitchet
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Stansted Airport 4*
Number of rooms: 239
Official Description (provided by the hotel):
Enjoy travel convenience at the Hilton London Stansted Airport Hotel, situated within the perimeter of the airport. This airport hotel provides parking for hotel Guests who need to catch an early morning flight and prefer to take the bus transfer for the six-minute ride to the airport terminal. Central London is just 30 minutes by train from this hotel and only three miles from the busy market town of Bishop Stortford.Discover the West End’s famous theatres, galleries, shopping and nightlife, only an hour away by train. The Imperial War Museum, Hatfield Country Park and Mountfitchet Castle are easily accessible from this airport location.Start the day with a Hilton Buffet breakfast at Amy’s Restaurant. Sample the Hilton a la carte menu or dine on international cuisine with family and friends. Choose from a wide selection of wines and whiskeys and unwind in an armchair in the welcoming atmosphere of Amy’s Bar. Relax with friends in the informal Costa Coffee, enjoying a favorite coffee or tea with a light snack.Swim laps in the indoor pool and work out in the fully equipped 24-hour fitness center before unwinding in the steam room, sauna and Jacuzzi®. Stay connected in the business center with high-speed internet access and contemporary business facilities. Host meetings and events for 2-250 guests in one of 16 versatile meeting rooms with WiFi. ... more   less 
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Also Known As:
Hilton London Stansted Airport Hotel Stansted
Hilton International Stansted
Hilton Stansted
Stansted Hilton
Hilton London Stansted Airport Stansted Mountfitchet, Essex

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