I knew we found the right place before we even got there when they worked with me to make sure the Groupon I purchased would work with the dates for our honeymoon. Before you leave the airport get some pesos because you WILL need cash and not everywhere will take US dollars easily. My husband was in heaven when our taxi driver handed us beers for the drive to the palace. Every picture you see does NOT do this place justice. It is absolutely the most amazing, unique building/property I have ever seen. We were nervous because we don't travel much outside of the US, but the staff bends over backwards to make you feel welcome. They were determined to teach my husband some Spanish and they started with teaching him how to ask for another beer :) They do everything they can to help you relax and not worry about a thing. Drinks by the pool, setting up romantic dinners by a bonfire (poor Javier ran back and forth the whole night to our remote location and was HAPPY to do it!!), playing pool with you, or suggesting fun things to do.
Felipe works in the morning and he will gladly move heaven and earth to show you a good time. Thanks for the invite from a few of the other guests (talk to the other guests! They'll be a wealth of information and a lot of fun at night as Javier serves you wine and his famous drinks) we went to the Monkey Jungle with Felipe. Zip-lining and playing with squirrel monkeys all for a good cause! Felipe will also set you up on a horseback ride through the hills (and you'll visit his family) and a local town. These horses are pets and well loved and cared for (I own horses so this was VERY important to me!). We did the couples massage and loved it! The location on a balcony was beautiful, the ladies very professional and did an amazing job.
The beach is beautiful, but beware the waves! I actually was a bit nervous of them and chose to enjoy them from my lounge chair in the sand. If you want calmer waves the nearby beaches are better for getting into the water. We stayed in the cliffside suite right above the beach and it was amazing!!! The nights cooled down enough that we could have the windows open, but the waves hitting the rocks were loud enough to hear clearly with the windows closed.
Water pressure was strong, a/c kept it cold, and hot water never ran out. They give you a hamper to toss your dirty clothes and every evening when they turn down your bed your clothes return smelling better than they do at home!! Lights flicker, but never went out and we kind of liked the ambiance ;) We drank them out of beer and alcohol a few times, but they rushed to refill as quickly as possible! Food was amazing and I loved the opportunity to choose what I wanted to eat. I always tried to pick something I wouldn't eat at home and was NEVER disappointed. There is always a guard on duty; so, even at the end of our stay when it was only us and one small family we still felt safe.
We sorta tipped as we went along and again at the end. I truly believe the staff would work just as hard for your happiness for free, but they definitely deserve any tip you are comfortable giving! Don't be afraid to talk to Cynthia, Felipe, Juan Carlos, Charlie or Javier! It's fun, but also they can help make sure you have the exact kind of experience you want. GO, GO, GO!!!
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- Also Known As:
- The Palace At Playa Grande Hotel Rio San Juan