This was our honeymoon trip. We purchased this deal via Living Social. We were looking forward to this for the longest time and everything was soo worth it. We had an oceanview suite (without Jacuzzi)
What we loved the most:
1. The Service
It was all because of the service that we loved this place even more.
The comedy show of Roselio (Charlie) and Javier started on our first night, when we had requested to prepare breakfast in our balcony. These two are just hilarious as they seem to always be in somewhat of a competition with each other, but they always work together as a great team! I personally love Charlie more because one day, he surprised us and brought us 3pm snacks- tempura shrimps with fries and cervesas all the way down at the private beach when we had least expected it. I mean, that was just perfect to have a gourmet snack and a cold beer in the view that we have after jumping in the waves. No one had asked him and he wasn’t obliged to keep track and know where we were exactly at what time. He also takes the time to make sure our breakfast orders are perfect and that the eggs are done the way that we want, and he won’t take “all-American “ for an answer. I like that. Javier repaired my broken sandals. I don’t know if he did it himself but he made sure it was fixed for me the next day! Then there’s Cynthia and Felipe during the day. They are so sweet, and nice and caring. My husband and I both agree that Cynthia makes amazing drinks!! Like, the best out of all of them! Felipe, we love him in a different way. He’s very down to earth and super fun and very knowledgeable about things around him. And how can I forget Ramona. On my last night, we went horseback riding and I was so worried that I was going to bring back muddy clothes, but she literally waited for us to get back home almost close to supper time and washed and dried off our clothes so they were ready to be packed nice and clean the next morning for our flight back home! I’m just wowed.
2. The Palace
As was written on other reviews, the Palace is owned by Dr. Balaji who lives in the United States who comes to this place for a vacation with his family at times. It’s a private property that went public just a few years back. The place is rich in details and architecture. There is a helicopter pad on the side for anyone who might be interested. It’s surrounded by nice column railings by the cliff of the waters which gives you a magnificent view of the ocean. When you go down by the private beach, the combination of the rocks and the waves and clear water is just breathtaking. If it wouldn’t be for the intensive heat of the sun, one can just stay there forever. There is a nice shade of a tree where you can pull a beach chair and read a book or relax if you’d like. However, the space is limited. Our room was huge, with a spacious balcony. After a day long excursion, there’s nothing else that would better welcome you more than a nice pina colada in your tidied up air conditioned room! Also, because it’s not like your regular hotel, their bar is actually the indoor kitchen. They prepare all the drinks there. They have a nice pool and ping pong table. The pool, everyone hangs out at the pool. We’ve had countless discussions about how annoying their pet peacocks were in here. We also dipped in the pool several times in the middle of the night and just stared at the stars as they have these seating floaters that allow you to do that. We felt privileged to experience the serenity of the palace blended with the beauty of the stars and the evening breeze and a nice drink on our hand.
3. The Food
Their soups are amazing. We were so impressed in the end that we kept on repeating in the plane back home how the soups never ever failed. I personally don’t like beans or peas, but this place just knows how to do it! It’s incredible how there’s so much flavour in the food that they prepare. They always have a Dominican dish, an American one, and pasta. We stuck with the Dominican dishes all the way, and they served seafood dishes I would say 90% of the time! I’ve had a taste of their shellfish, crabs, octopus, lobster, Mahi-Mahi. I love the way they prepare their Grouper fish when they sear it and put coconut sauce on it. They may not look as fancy five-star, but the taste definitely hit the spot for us.
4. The Excursions
This guys Felix comes there almost every morning to try to sell excursions to the visitors. We knew that his prices were just normal and are within the touristic range but we knew that the real “at cost” value was at least 20x less. We were right. But we still fell for one, which is probably the best excursion I’ve ever been to in my whole entire life. It’s the 27-waterfalls. It came with the Brugal Rum Factory tour and the city tour. It’s amazing because we were able to walk in the rainforest, and literally work our way up from one waterfall to the next. The view inside the rainforest and in between waterfalls was just incredible! http://www.27charcos.com/index.php The water was green and fresh, and the fact that you needed to swim and exert a lot of strength to climb up a waterfall was just amazing for me. On our way back after the jumps and the swims, our tour guide told me to pick up some mineral mud that looks like rocks. I actually did and tried mixing them in water and had my husband help me put at the private beach of the palace. They’re amazing for the skin!! I wish I had brought home some here! Also, we went on a horse back riding tour with one of the workers at the palace, and it was just beautiful. I was too scared to manoeuvre the horse so a kid who knew the horse well was always behind me. They took us at the mountains with a breath taking view of the mountains of Dominican Republic, by the river- we even jumped in it and went for a quick swim. It was so worth it. We bought them some drinks at the local bar after and they were happy. Lastly, we went for another short city trip with the same person in the towns of Cabrera and something else about 45 min. away, and he took us even farther away at the edge of the cliffs and at the old lighthouse. It was soo relaxing just to see the view. We also went to the waterfall where this guy jumped in and we were able to film him while he did it. We tipped him 50 Pesos, and I felt bad because he risked his life doing it, but apparently, it should be enough. After having a small glimpse of the country, it’s always amazing to come home to the palace. Because of its richness and of the abundance of beauty concentrated in an ample space, I feel a little sense of guilt to come home to such a nice environment and service while everyone else in the surrounding is struggling to make a buck. But you easily forget it after a few spoiled hours spent inside.
5. Things that the Palace could work on
- The guests could use more beach/lounging chairs
- Big umbrellas
- A outdoor bed would be nice- especially by the beach
- Change the soap at least every other day, not every 3-4 days.
- Shampoo seems diluted
- There is no tv in the rooms (I guess this could be a good thing for some)
- A phone in each room could be of better use
These are just minor things. I barely even felt the need for them, but just a few thoughts in my head of how Balaji could top it up another notch.
Apparently, the room downstairs right near the beach are nice.
Oceanview inside the palace are nic...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.