We stayed at Dreamland in June/July 2012. The complex is on a very busy, noisy road, so after we were showed to our room on the upper floor, at the front, we asked for one on the ground floor that would be quieter ( We have a 9 month old baby and therefore a buggy) so got a much darker, quieter room on the ground floor at the back - only 1 window & french doors. The kitchen area is tiny, approx 1.5 metres & was very difficult to cook on with a lack of equipment, we even bought our own knifes as the ones provided were useless. There was no kettle or workspace but the fridge was new & worked well. some useless items were provided like a toast rack? but there is no toaster or grill. The reception area smelt of cigarettes as the manager (Angelika) constantly smokes in the reception and public seating area. The ground floor rooms are hot & in an attempt to get a breeze through we opened the door while in our room but you do have to put up with the cigarette smell. The manager also came & shut our door on 3 occasions during our 2 week stay due to 1) our music playing at 10am with no other guests staying on our floor 2) My baby making a noise (??) 3) A pop bottle exploding (???). She also has a dog that not only fouls the gardens ( Which the maid has to then remove after a couple of days of baking in the sun! ) but also barks at anyone who walks past as she locks it behind the reception while she is not manning the reception. This woke my baby up several times at 7:45pm. She also has a TV on quite loud at times which disturbed our child. After paying a cot fee of £40 to Olympic, the manager told us we had to pay €20 additional cot hire for the 2nd week. We advised & showed her the paperwork that showed we had already paid for this but got the response 'Its not my problem' so we saw the manager at Nontas ( Sister hotel, just 50 metre down the road ) who was more helpful and this was the last we heard on that particular matter. The reception is not continually manned as advised 9am-12 then 6pm-8. There is frequently no one available during these times. The rooms are clean the maid does a 5 minute clean, 6 days a week and towel change twice a week. Our room (Number 6) was located next to the hot water tank which clanks every time anyone uses the hot water. Unfortunately a valuable item of mine was taken from our room - their response to my report of this was disappointing, I was told no one could have got in to our room and we have CCTV to deter this type of incident but they didn't check ANY footage to back this up - I had to report this to the local police & neither they nor Dreamland offered any assistance or even showed any interest in investigating the matter. I was accused of 'losing' the item by both the hotel and the police but that was impossible as the item in question never left the apartment during our entire two week stay! The resort is close to beaches but you do have to navigate the busy road. Note there are steps up to the entrance so if you have a buggy you will need to pick it up or take your infant from the buggy. Overall the Dreamland apartments are anything but a 'Dreamland' and we would advise avoiding them at all costs. You have been warned...
- Also Known As:
- DreamLand Hotel - Apartments Chania/Kato Daratso, Crete
- Official Description (provided by the hotel):
- Welcome to Dreamland Apartments, a magnificent hotel Crete alone is in the position to offer! Our hotel in Chania takes great pride in providing its guests with a fascinating holiday experience that is comparable to taking a trip into the realm of dreams, only to discover that this magical dream world is, in fact, quite real! Joining us will enable you to experience things never before experienced, to let the impossible become a possibility and to allow the unreal to be realized. All this and more can become feasible only by visiting one of the most outstanding hotels Chania offers; Dreamland. So why not visit us today and allow your fantasy world to become an actuality! Our hotel in Chania, a highly luxurious, integrated hotel complex, includes all the modern facilities and services of a large beach resort, while still maintaining the warm, friendly atmosphere of a small family-run establishment. Synonymous with comfort and hospitality, our sumptuous apartments and studios are ready to accommodate our guests with such distinctive services that only Crete hotels with first-rate service standards can provide. Not to mention, our kind and attentive staff will be prepared to cater to the needs and desires of each and every one of its guests. Book today and see for yourself why Dreamland is one of the most sought-after Crete hotels. Though there is a plethora of apts Crete boasts, no other hotel Crete offers, provides such practicality and convenience through its envious location. Ideally situated in the tourist area of Daratso-Agii Apostoli, just 4km from the town centre of Chania, and only a short distance from some of the most fascinating beaches of the vicinity, there is no end to the options our distinguished guests will be presented with. Whether you’re interested in acquainting yourself with the inland or just limiting yourself to the surrounding area, Dreamland, one of the most exceptional hotels Chania can provide, can serve as the base for your ideal holidays!When visiting our hotel Crete has much to offer in terms of entertainment as well. All along the North roadway of the precinct, which conveniently stretches for many kilometres parallel to the beachfront from the tourist area of Platanias in the West, to the Old Town in the East, our guests will come across numerous beach bars, clubs, cafes, taverns and shops, not to mention facilities such as banks, post offices and super markets. Dreamland, therefore, including the finest apts Crete can provide, will allow you to customise your holidays to suit your taste. However, while staying at our hotel in Chania, one of the best hotels Chania offers, one should not neglect to visit the historical Old Town, which is a unique blend of Turkish and Venetian architecture. A visit to the Old Harbour, which is a crossroad of civilizations, with the dominant fortress, the Lighthouse and the quaint little paved lanes, will no doubt be an enchanting experience! Unlike other Crete hotels, Dreamland, including the finest apts Crete can provide, can make all this, a possibility. Visit our hotel in Chania and see for yourself what separates us from other Crete hotels! ... more less
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