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“A good accommodation in Hervey Bay” 4 of 5 stars
Review of Boat Harbour Resort

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Boat Harbour Resort
3.5 of 5 Resort   |   651-652 Charlton Esplanade, Urangan, Hervey Bay, Queensland 4655, Australia   |  
Hotel amenities
Ranked #3 of 4 Hotels in Urangan
Barcelona, Spain
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“A good accommodation in Hervey Bay”
4 of 5 stars Reviewed July 23, 2013

Our room was clean and spacious with kitchen, TV and bathroom, next to the room there was a swimming pool though the season didn´t invite to have a bath. Very kind owner. We chose it because its proximity to Fraser Magic 4WD where we hired a 4WD to visit Fraser Island and have no complains about them.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auzkiwi, General Manager at Boat Harbour Resort, responded to this review, July 25, 2013
Thank you for thegreat review. We hope you enjoyed your visit to Australia and had great experiences where ever you stayed. Robin & Rosalind
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66 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 4, 2013 via mobile

We found Boat Harbour Resort when stranded in Hervey Bay during the floods (Jan 2013) the Managers were extremely helpful & caring, they couldn't do enough for you. The pool was clean & very inviting once the rain cleared. Rooms are a little dated but good value for money.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auzkiwi, Owner at Boat Harbour Resort, responded to this review, July 25, 2013
We were more than happy to look after these guests along with others who were also trapped in Hervey Bay because of the weather conditions. We are here to please and want guests to go away having had a good experience and maybe want to return to our place whenever in the Fraser Coast region in future.
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Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2013

We stayed at the boat harbour resort room 10 on monday 28 and Tuesday 29/01/2013 as we were caught out in the floods which stopped my family getting back to Brisbane.
I must say that we were made very welcome by the managment team who were very sympathetic with our situation. We were given a reduced rate and was kept informed about the present situation and the outlook on roads that were going to reopen.
I cannot thank them enough, and would highly recommend this resort to anyone who loves a very clean and modern room in a great location.
I will be back soon for a holiday.
Thank you so much for everything you did for myself and family.
Gary and Rachel Ditchfield

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auzkiwi, General Manager at Boat Harbour Resort, responded to this review, January 31, 2013
All we can say is thank you for the great review and we were pleased that everyone was safe & dry and we also enjoyed your company & having you all stay with us even though it was not planned. We look foward to you staying with us again soon.
Robin & Rosalind
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Turramurra, NSW Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2012

My wife and I took a leisurely trip north from Sydney stopping at spots both mainstream and a little different. We'd had enough of the smart high rise self contained apartments and decided on Boat Harbour Resort. How wonderfully refreshing. We booked a two bedroom bungalow and were very impressed by the quality of the appointments particularly at the price we were paying. The bathroom/ensuite did not have the appointments (marble, granite etc) of top end accommodation but the garden setting, tropical deck to sit and have breakfast, walk across to the beach for a swim (at hight tide) and friendly/helpful owners put it at the top of our return destinations - well Heron Island was good but more to do at Hervey Bay. We will go back again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 4, 2012

Stayed at Boat Harbour Resort in August. Owners were very welcoming and helpful. Rooms are small but tidy and all we needed for a two night stay.

Only complaint is that we could hear every noise made by the people above us - so I would recommend an upstairs room.

Great value for money and would stay again in future.

Room Tip: Ask for upstairs room
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 1, 2012

My partner, 2 kids (3 and 4 yrs) stayed in a groundfloor studio apartment this long weekend.

Apartment was well equipped with fridge, microwave etc. and very clean. The bathroom could be considered a little dated (not tired though) I guess if you wanted to be REALLY fussy in terms of decor - but as said - very clean and we had plenty of room and I would not say it was tired looking.

Robin the manager had been good enough to follow up a VERY last minute request for any availability for the long weekend and he was pleasant to deal with over the phone.

The apartments are right across the road from a nice stretch of beach - handy with the kids. The pool was also tried and tested - but very cold as the weather wasn't great. Pool area was clean and well equipped with chairs, sun loungers, BBQ etc. I didn't see a shower at the pool though?

We arrived late on Friday night - we didn't call the manager (who was due to be away) as he had suggested as I had spoken earlier to his relief Manager Jon - who again was pleasant to deal with over the phone and provided the code etc. we needed to retrieve keys for late arrival.
Again the next morning Jon was pleasant to deal with, but could not confirm if we could have a slightly later checkout at the end of our stay - which wasn't all that big an issue.

On our last day my partner went over to settle our bill and to ask for a little extra checkout time. The lady in reception didn't seem very keen unfortunately - but the manager was very nice and he said it would be fine - which we were grateful for.

Would definitely stay here again, the manager seemed very nice and going that extra mile where he could in letting us stay on a little longer. Its the little things that people remember and bring guests back. When I went over to return the key, I smiled and said thanks very much to the lady for allowing us the extra time - but didn't get much of a response. :( This would not stop us returning though. We had a car and so it didn't matter that it wasn't right in the thick of happenings on the Esplanade and am sure the town gets noisy at night - so was very happy with our stay!!

Room Tip: if you don't like sound of footsteps choose non-ground floor... if you like loads of room, then...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robina
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 24, 2012

My husband and I stayed here for just 1 night and were pleasantly surprised. The room we was a studio and it had plenty of space, plus a nice veranda overlooking the pool and beach. The resort is located near the marina and boat club so lots of choice for restaurants etc. The book in was quick and efficient and we certainly would recommend this resort to all of our friends. Thank you for a very pleasant stay.

Room Tip: Our room was Unit 10 **excellent**
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boat Harbour Resort

Address: 651-652 Charlton Esplanade, Urangan, Hervey Bay, Queensland 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay > Urangan
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #3 of 4 Hotels in Urangan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Boat Harbour Resort 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
Hervey Bay's Boat Harbour Resort is the ideal accommodation choice when staying on the Fraser Coast. Hervey Bay is the Whale Watching Capital of the world and the Gateway to Fraser Island. Book your accommodation with Boat Harbour Resort and enjoy all the activities and aspect of Hervey Bay, Fraser Island and the Fraser Coast. Our unique beach front resort is nestled amongst lush tropical gardens and a crystal clear pool. ... more   less 
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Also Known As:
Boat Harbour Hotel
Boat Harbour Resort Hervey Bay, Australia - Urangan

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