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“Disappointing” 3 of 5 stars
Review of Kondari Resort Hervey Bay

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Kondari Resort Hervey Bay
3.5 of 5 Resort   |   49-63 Elizabeth Street, Urangan, Hervey Bay, Queensland 4655, Australia   |  
Hotel amenities
Ranked #4 of 4 Hotels in Urangan
Sunshine Coast
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Disappointing”
3 of 5 stars Reviewed June 9, 2013

This holiday was a surprise booking. The rate charged was overpriced for the quality and time of year (off season). The standard of linen was poor. Presentation did not equal what was advertised. What I was offended with the most was the fact that we were asked to was the dishes or we would be charged a $30 fee. I have owned and managed a motel and for health standards we always removed and washed crockery in the dishwasher. Expecting guests to keep crockery clean is cheap. We stayed 2 nights, having the room serviced the first night. The cleaner would have spent 5 mins if that servicing the room. I would not stay here again or recommend the resort to friends. The only positive would be the breakfast.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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54 reviews from our community

Traveler rating
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    12
    7
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12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Surfers Paradise, Australia
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 9, 2013

We stayed here for two nights for a friends wedding. We were in the basic rooms to begin with, which were ..basic, but they were clean and what we were expecting for what we were paying. Unfortunately the TV wasn't working, but when we asked about it, we were immediately upgraded to a great room. The wedding reception was also at Kondari, and it was very nice. The staff provided exceptional service and it was a great experience for us (much much better than other places we have stayed in Hervey Bay). Will definitely stay here next time.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Top Contributor
111 reviews 111 reviews
105 hotel reviews
Reviews in 98 cities Reviews in 98 cities
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed January 10, 2013

We stayed two nights on a fantastic living social deal in one of the Lakeside rooms. The hotel is actually in Urangan, close to boat harbour and the Vic Hislop shark show. The room was spacious and comfortable, I would rate as 4 star quality. The service in the hotel was friendly and helpful. The bistro has fantastic meals at very reasonable prices. Cooked breakfasts are prepared individually and were of good quality. The hotel also has gaming and TAB facilities. The pool area and Lakeside are quite scenic and would suit family groups.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gladstone, Australia
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 5, 2012

The Kondari Resort is a wonderful place to stay. Pricing of the rooms is within budget for anyone and the rooms are so roomy and big. The staff were so helpful and got the best hot chocolate ever. Dining there the food was great with so much to choose from and the prices were so reasonable. All you can eat breakfast too. The resort is also in a good spot where you are pretty close to everything from the shops to the Esplanade. Planning on going down there again next year. Thank you everyone for a wonderful weekend

Room Tip: There are a variety of rooms - Garden rooms which look over the gardens, lakeview rooms which look o...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 22, 2012 via mobile

budget room costing 80 a night. pretty standard room but close to everything. good beds, a choice on whether you want your room cleaned, quiet area. service here is impeccable. will definitely come back.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrara, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 31, 2012

My wife and I have just spent eight days staying at the Kondari Resort, and we cannot speak highly enough of it. We stayed in one of their mid-priced rooms (great value too!). Each day outside the door the naughty ducks and water fowls would visit us, and get most irate if we didn't have some bread for them. But oh, what a wonderful back-to-nature experience it was. We spent hours just staring into the giant lake on which the resort sits, watching the turtles, eels and ducks go by. My wife and I are food lovers (as can be seen by my waistline) and we were certainly not disappointed. The restaurant serves the most magnificent meals - very large portions too. Frankly, the quality of the food was more befitting a top-class city hotel than a resort in sleepy old Hervey Bay. But even better than the ducks, the delicious food and the very comfortable and roomy accommodation was the staff. I travel a lot in my business, and have NEVER met a friendlier, more caring bunch of folk in my life. They always had a smile, and possessed a genuine concern for our welfare. So much so it was more like going home than going to a resort. Will we stay there again? You bet we will. We've already booked for next year. Can't wait to see the naughty ducks again ... and I definitely won't forget the bread!

Room Tip: In response to some very ecologically aware guests who prefer to minimise the amount of CFC's th...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brisbane
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 24, 2012

I took advantage of off peak season and took my too young kids to Kondari Resort. We satyed in a Budget Family room, and thats exactly what it was, nothing like its advertised. There were stains on the carpets and mould on the walls. No free to air channels on the small old style tv. I was charged upon check in and the charged upon check out again. 3 days i waited for a refund. If your looking for budget accommodation i would recommend the hotel if your looking for a resort style room, i'd look somewhere else.

Stayed June 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kondari Resort Hervey Bay

Address: 49-63 Elizabeth Street, Urangan, Hervey Bay, Queensland 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay > Urangan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Urangan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Kondari Resort Hervey Bay 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Set amongst spacious grounds and gardens on a fauna sanctuary lake Kondari Resort has "everything you need." We offer accommodation to suit families, couples and travelling sales Reps. We are the ideal stop-over point for those Guests travelling to Fraser or Lady Elliot Islands and can organize tours of the local area for you including Whale Watching, Fraser, Lady Elliot and much more! Onsite you will find a fully licensed Bistro serving Breakfast Lunch and Dinner; Sports Bar/TAB, Gaming Lounge and Bottleshop. We also cater to Functions, Events and Conferences. ... more   less 
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Also Known As:
Kondari Resort Hervey Bay Australia - Urangan

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