We stayed here as a client was paying and it was close to the airport for our business flight the next morning. Rooms were comfortable, good beds, very quiet so got a good night's sleep.
If you want service with a smile, however, this is not the place to come. Swiss customer service can be a bit adrift sometimes and that's true of the Starling hotel.
The hotel restaurant charged 44 chf for six pieces of ravioli pasta as a main course. We complained and an extra plate of calamari was brought for no extra charge - the waiter admitted there were often complaints. It just felt like a total rip-off and was disappointing.
The worst thing was the early morning shuttle. We needed a 0510 bus and there was a bus there but we were refused entry, being told it was for airline staff only - yet it was a Starling branded bus. We then had to wait almost 15 minutes outside for another bus. The staff at the hotel desk really could not have cared less. Having stayed at very cheap hotels at Geneva airport when I'm paying the bill, I know they offer a better service and so I would not come back to the Starling again.
- Official Description (provided by the hotel):
- Ideally located to 3 minutes away from Geneva Airport and 10 minutes away from the city center and Lake Geneva, the Starling Geneva Hotel & Conference Center offers all the services of a four-star Superior hotel. Close to Palexpo exhibition center, Switzerland’s largest hotel welcomes its guests in a modern and warm frame. Comfortable limousines provide free quality transportation service from and to Geneva Airport every 15 minutes, from 5.10 am till 11.45 pm. ... more less
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- Also Known As:
- Starling Geneva Hotel Geneva
- Starling Geneva Hotel And Conference Center
- Crowne Plaza Geneva
- Geneva Crowne Plaza
- Starling Geneva Hotel & Conference Center Canton Of Geneva, Switzerland