We stayed in this hotel for one night, because we missed our flight and wanted to stay at a nice place close to the airport, since the next morning we had an early departure. The room was nice and the common areas too. But the service, with the exception of room service, was disappointing. We arrived at 9.30 at night and were told that the restaurant closes at 10. We rush to have dinner, all exhausted from the stress of the missed flight and all, and are told that we would have to wait at least 45 minutes to be served! And the restaurant was half empty!!!!
So we decide to go to our rooms and order room service. We ask what is the fastest plate the could bring and the person responsible understood how tired and frustrated we were. In 20 minutes food was served, in our rooms. I can't tell you how happy our kids were.
The rooms were nice, but the noise insulation was not good and every time that a door opened or closed at another room we could clearly hear it. Also the heating system was either off or very hot. It couldn't really be set at a stable temperature And the bathroom trash can had not been emptied from the previous guest! And that is in Switzerland!
We asked for a 4 star hotel at the airport and that's what was proposed to us. So we took it. But I wouldn't choose to stay there again. We travel a lot in Switzerland and we know that things can be really better than this.
- Official Description (provided by the hotel):
- Ideally located to 3 minutes away from Geneva Airport and 10 minutes away from the city center and Lake Geneva, the Starling Geneva Hotel & Conference Center offers all the services of a four-star Superior hotel. Close to Palexpo exhibition center, Switzerland’s largest hotel welcomes its guests in a modern and warm frame. Comfortable limousines provide free quality transportation service from and to Geneva Airport every 15 minutes, from 5.10 am till 11.45 pm. ... more less
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- Also Known As:
- Starling Geneva Hotel Geneva
- Starling Geneva Hotel And Conference Center
- Crowne Plaza Geneva
- Geneva Crowne Plaza
- Starling Geneva Hotel & Conference Center Canton Of Geneva, Switzerland