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“Convenient to the Airport” 4 of 5 stars
Review of Holiday Inn Express Lisbon Airport

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Holiday Inn Express Lisbon Airport
3.0 of 5 Hotel   |   Rua Da Guine | Antigo Edifício Hidrotecnica, Prior Velho 2685-334, Portugal   |  
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Ranked #1 of 1 Hotels in Prior Velho
GreenLeadersGold level
Tampa
Top Contributor
60 reviews 60 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
“Convenient to the Airport”
4 of 5 stars Reviewed October 9, 2013

We had an early morning departure from the Lisbon Airport so the Holiday Inn was perfect for us. There is not much to do near the airport so you either have to eat at the hotel or take a taxi (we went the the Vasco de Gamma mall). The WiFi was cumbersome because you had to sign-on each time you accessed it. The shuttle driver did not know what terminal Iberia Airlines left from and that was a little stressful. (Note: terminal 2 has all the low cost airlines). The shuttle fee is 4 euro/person.(but worth it)
This hotel room was very basic, a typical Holiday Inn. The only advantage was its proximity to the airport.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra L, Case Manager at Holiday Inn Express Lisbon Airport, responded to this review, October 25, 2013
Dear bb-starr ,

Thank you for staying in our hotel and for take time to give us your feedback, it´s very important to us.

Hope see you again .

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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458 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bengaluru (Bangalore), India
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 7, 2013

A really good property if you are looking for a transit flight or have work in the area and you have your own transport. There is free wifi and they have thoughtfully provided the use of a computer and printer for those who need to check in and print a boarding pass . the reception staff were very supportive and helped me with translating Portuguese to English ! I was also allowed to leave my main luggage in their store room when I went off for a week to the country, at no charge.
I am not a foodie and hence did not care much for the food. But the breakfast was a very simple affair. They organise airport drops for 5 euros with a shuttle every 15 minutes. There is no public transport nearby . So, if you need to go into town or anywhere else; without a vehicle, it can be a challenge or expensive as one is dependent on taxis. Good value for money overall .

Room Tip: If you are a light sleeper, ask for the rooms away from the main road as sometimes the noise does co...
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  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELisAirportStaff, Case Manager at Holiday Inn Express Lisbon Airport, responded to this review, October 9, 2013
Dear messiah2011,

Thank you for your valuable review and comments.

We're very pleased that you liked your staff and the Hotel, in general. We would also like to apologize for the reduced information regarding the public transportation.

Hope to have you with us in a near future.

Kind regards
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Lisbon
1 review
3 of 5 stars Reviewed October 7, 2013

The shuttle service to the airport is not included in the price even though it is implied on the web site. I had to get a cab to and from the airport a Euro 10 each way. It is clean and basic, but all we needed as we had a 6:00am departure from the airport which is 5 min away.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELisAirportStaff, Case Manager at Holiday Inn Express Lisbon Airport, responded to this review, October 9, 2013
Dear JohnL,

Thank you for choosing Holiday Inn Express Lisbon Airport.

Feedback from our clients is one of the best ways to keep the quality service high and consistent.
We will make our best to avoid that kind of misunderstandings in the future.

We expect to have you with us again.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 1, 2013

This is a great hotel near the airport. It is one of the nicer Holiday Inn Express Hotels at which we have stayed. The staff was very helpful. We walked about 7 minutes to an inexpensive, but tasty restaurant. It is a short taxi or shuttle ride to the airport.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELisAirportStaff, Case Manager at Holiday Inn Express Lisbon Airport, responded to this review, October 9, 2013
Dear NewJerseyGeorge,

Thank you so much for the awesome review. It has been forwarded to the team.

Looking forward to welcome you again.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scot in England
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 30, 2013

As a solo traveller this was a comfortable place to stay. The room was clean and spacious with free wifi. The staff were very friendly and helpful: one of them very helpfully drew a map for me to show me where I could refuel my car rental on the way to the airport.

The only bad thing was the food. I'm a vegetarian and there was only one option - vegetarian lasagne. I was seriously concerned about the content of the filling and the waiter swore that it wasn't meat but he couldn't tell me what 'it' was. It certainly didn't look like vegetables. I'm afraid I couldn't eat it because it looked so dodgy. Also, the croissants at breakfast were dry and the coffee was quite extraordinary. I would use it again and hope they've done something about the food!

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELisAirportStaff, Case Manager at Holiday Inn Express Lisbon Airport, responded to this review, October 3, 2013
Dear Sheila974,

Thank you for choosing Holiday Inn Express Lisbon Airport.

Feedback from our clients is one of the best ways to keep the quality service high and consistent.

We will make our best to avoid these situations and we expect to have you with us again in a near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 29, 2013

If you need to catch an early flight from LIS, this hotel is really great. Parking very easy and ample, rooms large and with a great bathroom, food ok, nothing more, but then, I was not here for the food anyway... If I need to fly early from LIS again, I will certainly come back!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELisAirportStaff, Case Manager at Holiday Inn Express Lisbon Airport, responded to this review, October 3, 2013
Dear Sasch,

Thank you so much for your review regarding your recent stay.

Looking foward to welcome you again.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Lisbon Airport

Address: Rua Da Guine | Antigo Edifício Hidrotecnica, Prior Velho 2685-334, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Prior Velho
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Prior Velho
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Lisbon Airport 3*
Number of rooms: 119
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Lisbon Airport, a brand new modern hotel, ideally located next to Lisbon International Airport and only minutes away from FIL trade fair venue, the Pavilhão Atlântico and Lisbon City Centre. Whether you re coming on a short business trip or to see the historical sights, you ll find this Budget Hotel perfectly adapted to both occasions.Lisboa Oriente, the closest train and metro station, is located a mere 5 min away (by car), and just next to it is Vasco da Gama Shopping Centre. Less than 5 miles away from the Hotel, you can find main attractions like the Lisbon Casino, the Oceanarium, Gulbenkian Museum and St. George s Castle with its astonishing views over the Seven Hills.The Holiday Inn Express Lisbon Airport offers twin bedrooms with 2 single beds for a maximum of 2 adults, and double rooms with a double bed and a sofa, where families of 2 adults and 2 children (under 18) can comfortably stay.All guestrooms are equipped with A/C, a spacious work desk, cable LCD TV and pay-tv, direct dial phone, hairdryer, ice bucket, en-suite bathtub, tea and coffeemaker (for complimentary use) and high speed internet access at a charge. Make yourself comfortable and kick off your day with an appetising complimentary continental buffet breakfast. We look forward to welcoming you. ... more   less 
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Also Known As:
Holiday Inn Express Lisbon Airport Hotel Lisbon

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