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“A disappointment” 2 of 5 stars
Review of Journey's End Inn

Journey's End Inn
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Journey's End Inn
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Ringmore, Ringmore TQ7 4HL, England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Ringmore
Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“A disappointment”
2 of 5 stars Reviewed September 2, 2013

We didn't eat here so i can't comment on the food or the serving of, but based on the attitude & level of cleanliness in general i can't say it's something i would want to try.

We drove past en route to the National trust car park for a walk down to the beautifully secluded beach at Aymesbury, a perfect place for a family day out on the beach & well worth the trip.

A we passed we saw the signage for the Journeys End & again on the path a separate gate - perfect we thought for an apres beach early evening beer.

Arriving the bar was full of dirty glasses, the tables again sticky & dirty. The old part of the building as you go through the door has wires, old smoke alarms & the like dangling free.

A surly member of staff served us - the beer itself whilst a nice ale was served in a filthy glass, as was the cider - the glass had smears & bits of old washed crisps adhered to it. An orange juice came thankfully in its own bottle with a straw.

The garden is a stonking disappointment - tarmac & un weeded flower pots, a ashtray "bin" which was an old fruit crate full of dirty scallop shells & used napkins.

The overall feeling was of a landlord / landlady who have been here too long & no longer care about what could be a marvelous historic public house. We were the only customers bar one other table of two, who agreed with our opinions. We left half of our drinks & left feeling let down.

This place could do so well & perhaps it does - but located where it is ( a short walk off the coastal path & in such a pretty little hamlet) it should & could be a destination pub even on blustery winter days. I can only hope that it does buck up its ideas & that other visitors in the future won't feel the same as ourselves.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed August 9, 2013

We went to the Journey's End on a recommendation. When we got there we were pleased with the charm of the place and thought it the perfect ambient location for the last meal of our lovely holiday - we were going to treat ourselves!

It was clearly busy and we did not have high expectations when we asked if they had a table for two. The land lady said that we could 'sit where we fit', she then gestured that we take a table behind as the people who booked it had not turned up. 'Great - what luck!' we thought. A short while later, she came over, sorted us out with cutlery and said she'd be back with menus - we believed service was imminent...

After a 55 minute wait (desperately trying to get eye contact with the passing staff - to no avail) and still no menus, we called one of the waitresses over and asked if someone could possibly take our order. 10 minutes later the land lady came over with a notepad and (instead of the 'sorry to keep you waiting' that we were expecting) she abrubtly told us that there would still be a wait on food once the order had be taken. We asked roughly how long and was told that she did not know. By this time it was nearly 9pm and we had already been waiting over an hour just for someone to come and take our order. We said that we would just pay for our drinks, cut our losses and go.

When we grumbled about the poor service that we had received (which we never do!) we were dealt with very rudely and told 'to be fair, you came in at 7:30 and did not book!' Erm....no, we didn't book, but we WERE given a table and a tab! Had we been told right from the start that there was likely to be a long wait (not a word was mentioned about it when we were given our table) we would have relaxed and made ourselves comfortable (or chosen to go elsewhere) Instead, we spent an entire hour feeling like we were just being ignored.

I do not have a problem with waiting for fresh food to be cooked. I do not have a problem with waiting because it is busy. I DO have a problem with appalling service and rudeness. A simple apology would have gone a long way.

The food that occasionally came out did look and smell delicious. Unfortunately, we did not get to try it and we left feeling hungry an

  • Stayed August 2013
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
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Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 2, 2013 via mobile

Having had the pleasure of staying locally in Ringmore, we moseyed on down to the Journey's End with our big herding dog most nights and I have to say it is one of the most magical places I've ever been. The food is exceptional; we tried lots of different items on the menu and they were all just delicious. A particular highlight is the Thai banquet on Friday. The beautiful and ancient building manages to be cosy but roomy at the same time and we spent many happy hours in the snug bar on the big comfy sofas. What really made this place so special to us though was the warm welcome given by both the owners and the locals. We really felt part of the community after only a few days and were so sorry to leave. We hope to be back very very soon. Herge is already Dexter!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burton on Trent
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2013

The food here is phenomenal. You can tell the chef has spent time at high-end restaurants and the food is presented to the highest standard. The prices aren't the lowest but you get huge portions of extremely fresh food.

They have many ales straight from the barrel at good prices.

The building is kept as it traditionally should be which makes the place almost feel like a time warp were it not for the modern conservatory which offers a nice, light environment to eat.

Every time I am in the area I visit this place and I will continue to do so,

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 4, 2013

We met some friends here for an evening meal recently the pub was busy with gang of people who had been involved in a fun run which added a bit of atmosphere to what looks to be a tired faded pub.

We were rushed by the landlady to choose our food perhaps because they were busy but I see no reason for it. The serving staff were scruffy and we had someone's recently worn walking boots left under our chairs.


The food which we had been told was good I found overpriced and not particularly good. I had Crab bisque which had oriental flavours and was far too sweet. Then a steak, which was cooked as I asked medium rare but was tough as old boots and the sauce with it was again far too sweet. I followed with cheese and biscuits which was the best bit of the meal!

I have read other reviews of this pub which seem to indicate our experience is not typical but we will not be going back.

Room Tip: Only ate here can't comment on the rooms
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  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Plymouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 27, 2013

thought we would try here for my birthday lunch as its a short distance from kingsbridge , the food was ok,the staff all needed a good clean up as one of the young lads who was bringing food out from the kitchen was in grubby jeans ,scruffy shirt with a tea towel hanging out of his back pocket,i only hope he had nothing to do with preping any of our food!all the staff seemed miserable with no smiles and welcome,perhaps they learnt that off the more senior lady that seemed to be in charge,as when my pudding came out she said there you are and plonked it down with no serviette and walked off!"! we could see that they are in the process of decorating but there is no excuse for dirty toilets, and a general grubby and sticky feel to the place! what a shame shant be rushing back there..

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ermington
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 23, 2013

I hoped that the new owners would drag The Journey's End out of its scruffy grubby past but sadly it is as unclean and smelly as ever. The dead plants by the front door should have alerted me that nothing had changed. The place, which could be charming, is grubby, neglected and the 'conservatory' ugly. The staff are scruffy too. The saving grace is the food, which is excellent, and the service reasonably efficient given how busy they are. The menu is a bit self consciously trendy and the presentation tiresomely vertical. But the food is top notch. If only they would clean the place up, and smarten up the charm free staff it would be a fabulous old pub. Oh! and turn off the jarring music, this is a country pub, not a nightclub.

Room Tip: Although the food is excellent, the place is grubby and smelly. Could not recommend.
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Journey's End Inn

Address: Ringmore, Ringmore TQ7 4HL, England
Location: United Kingdom > England > Devon > Ringmore
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Ringmore
Number of rooms: 163
Official Description (provided by the hotel):
The Journey's End Inn is a 13th Century Free House in the Village of Ringmore which is on the South Devon coast in an area known as the South Hams, having four fires to enjoy in the winter months, with a main Bar area, Nelsons, Dining room, The Story Room, Conservatory and Beer Garden. DOGS ARE WELCOME IM ALL AREAS. Well supported by local residents, it manages to combine being a friendly village 'local', as well as a destination food pub. Surrounded by thriving market Towns, stunning scenery, walks both coastal and inland.Gravity fed beer with two real Ale festivals on a year (March & September)Bar Menu (available every Day & night except Sunday)Lunch & Dinner MenusChildrens MenuFriday Night is Thai Night with a smaller Dinner Menu ... more   less 
Also Known As:
Journey`s End Hotel Ringmore
Journey's End Inn Ringmore, Devon

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