My husband, friends and I have come here quite a few times (want to say at least 4-5). We usually have a good experience, but we like to relax over drinks before dinner and leisurely order..some might realize a longer wait than we do because of that fact. Of the times we've gone, I'd say at least 3-4 experiences were fine, regarding service and food. Went tonight and customer service very good, food a little spotty. They sat us right next to the piano and we asked to be seated further away and they totally accomodated us (really good move).
Entrees pretty good; rib eyes the guys liked but I thought over salted, came out as requested, medium rare. Girls got sea bass - a little different with the skin on, not sure I've had it that way before? OK though, nothing extraordinary.
Sides: Asparagus - everyone loved it. Vegetable side way too salty (am I just not used to salt???l)
Wine: ordered what was suggested, Weins Obscura ($45), for that price, expected a real cork from the bottle, not a pre-fab one. Wine not bad though...
Wait staff: Very good this night. Very attentive even though seemed sort of busy.
So, long story short, went there 2-3 times before this time, very good experience over all, but went last New Year's Eve...that was not a good time. Went for late seating and seemed like only 10 people in the place and waited forever for anything. Food was sub-par and dessert sampler was 4 out of 5 not very good (we had 5 samples). Felt like we were given the leftovers :(
Honestly, it is an infrequent visit for us but we enjoy the ambience of the place and feel relaxed when we go there, and it is close for us. The food is pretty good, although you feel like you can never get a home run in all areas for the price :).
If you own or manage The Grand Oak Steakhouse & Bar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.