We called ahead for reservations and arrived at 8 pm. We were seated in a corner booth upstairs, with a view of the marina. This place was hopping due to a wedding patry downstairs, which really shouldn't have affected the dining upstairs.
Unfortunately, that was not the case. We waiting for 45 minutes and finally flagged down a server to place drink orders. He never returned. A woman from the bar approached our table and asked if we'd been helped, took our drink orders and didn't return until much later. A different waiter approached the table, took our orders, after a 1-1/2 hr wait. Fast forward to 2 hrs and still no food, it was actually 10:10pm before the food arrived. They explained that our ticket had been lost, which is understandable, but shouldn't the server check back with the guests periodically??? Unbelievable !! When my daughter asked for a balsamic dressing for the salad, he brought oil and vinegar and stated that the kitchen had put all of the dressings away already. So go get the dressing out of the refrigerator.
The food was good, but we were almost asleep by the time it arrived. I don't think it's fair to blame one person for the terrible service but I am disappointed that no one from management ever spoke to us or apologized. The server only asked to pay for out drinks and tip, the meals were removed from the bill. Beware of busy nights or group events, I don't know if calling ahead for reservations will help at all. It didn't for us.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.