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“Great location. Friendly staff. Construction!” 4 of 5 stars
Review of Lake Tahoe Vacation Resort

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Lake Tahoe Vacation Resort
3.0 of 5 Resort   |   901 Ski Run Blvd, CA 96150   |  
Hotel amenities
lancaster, ca
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Great location. Friendly staff. Construction!”
4 of 5 stars Reviewed October 3, 2013

We stayed at this timeshare condo in August. We are a family of four with an 8 year old and a 10 year old.This facility used to be an Embassy Suites. We stayed in a one bedroom suite. The kids used the pull out bed in the living room. The one bedroom suites only have one bathroom. We have been in many one bedroom suites that have two bathrooms. This unit seemed a little small compared to other one bedroom suites.
The bad: There was a lot of construction going on. The construction closed the parking lot requiring the use of valet parking. We knew this before going, but the daily $16 adds up when you are there for a week (although the valet people were very nice and very quick). You must also pay $20 for WiFi access for EACH device. We have four devices and we were not willing to pay $80 for WiFi that most hotels/condo's offer for free. Also, a staff member warned us that the WiFi was spotty and not worth paying for. Our cell provider (Sprint) was also spotty. This made it a little difficult to get on line to check emails, weather, news, etc. The "American Fire" was starting to effect the air quality in Lake Tahoe and it would have been nice to be able to read the news on our devices. The resort also hard sells it's timeshare presentations to guests. It ties the presentation to other concierge services-something I have seen at other resorts but I do not think it is appropriate.
The good:Everyone was very friendly. Front desk, valet, bell service, activity center were all friendly. The activities center for kids was great. Kids can pick out things to paint (like cars, piggy banks, etc.) You can make gel candles and all sorts of projects. Parents can do the projects too. Nice bonding with the kids. One day the smoke from the fire was so bad we spent a lot of time in the activity center. You can also borrow books and movies from here to take back to your room. The swimming pool is indoor and outdoor. There is an opening you swim through to go inside/outside. The kids thought this was cool. There are also two hot tub's. One inside and one outside. Also a sauna and a workout room.
The beach is right next door. It is a small public beach where the Tahoe Queen docks. There is also a section of beach where jet ski's, boat rentals and other "toys" are available. The adjacent beaches are private but you are allowed to walk through them, just don't try to hang out there. They will chase you away.
Our experience here was a good one and we would definitely stay here again.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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345 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Monterey, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 2, 2013

For anyone experienced with the Marriott or Hyatt systems, this resort may be a sad dissappointment. I have two positive comments about our recent stay for which we traded a Marriott week: The personnel are friendly, courteous and (important) genuine. And, the on-site restaurant/lounge is very nice, not pricy and accommodating. Now for the bad news: Checking in and out is tedious because one has to pull into a very confined portico area accessing the lobby. During peek times the experience is a struggle. You must be attended by a greeter to assist you with your baggage - parking is remote and via valet. The SNAFU is that you need to actually check in and be issued a parking pass before an attendant can be "entrusted" with your precious vehicle with stuff you need once you get settled in your room, but forgot to have the attendant bring to your room with the other stuff. That is, once your car is whisked away, there is no easy access to it. By the way, for the "courtesy" valet parking, you are charged $16 per day. Then, of course, when the valet delivers the vehicle once or twice or more each day, you kinda feel the need to tip, so daily parking can be a bit pricy not to mention mucho inconvenient. Second issue: We asked for a guest parking pass for the couple saying with us. The reply was that they really needed the guests to check in because specific vehicle identification was required - another hassle because they arrived after we did. Then, for a reason never clearly explained, the room key for the guest was issued for one day only. We assumed it would be for the whole week of our stay. This caused them to be "stranded" the following day when we dropped them off at the resort so they could go to the room and freshen-up while we went to the store and run a few quick errands. Returning an hour later, there they were sitting in the lobby because their card key was disabled and staff would not reissue another key card without me verifying they were the guests that had actually occupied the suit the day before. Good Grief! Then there is housekeeping service. We were to stay a week with one courtesy housekeeping service offered on the fourth day. OK - easy to live with. But we made a mistake and misread the schedule thinking the service was the third day. SO, the third day we did not hang up our towels for the next day use, but left them on the bathroom floor thinking they would be replaced that day. Returning in the afternoon and noticing no service, we called housekeeping and were courteously informed of our mistake. We replied: Fair enough. Our error. We'll swap you the service; i.e. forget the housekeeping service the following day, but just replace the towels today. They agreed, but no towels were delivered. Fortunately, there are two small onsite laundry rooms, so we laundered the towels ourselves with a fair amount of jockeying for position at the two washing machines and two dryers. OK. There is plenty more, such as fitness room very small and crowded for the number of rooms in the facility; several machines not functioning properly, etc. In any event, you get the picture. We've stayed in numerous Marriott resorts as we own two 2-BR week shares. I would rate Marriott overall a 9.5 out of 10. This Diamond International facility a generous 6.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northridge, CA
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed September 30, 2013

We arrived at the resort to a rather chaotic parking situation as it seemed that a number of people were arriving at about the same time. Possibly due to ongoing construction, parking space was more limited than usual and having the actual parking area across the main street from the resort did not help matters. However, within 15 minutes all the friendly staff had our luggage in a cart, quickly checked in, and headed for our room. We thought the resort overall was first-class and typical of what one finds in the tropical climes like Hawaii. There was an outdoor pool, a covered pool, daily activities, a bar and dining area, walking access to the beach, and nearby is a small marina and a commercial area. Heavenly ski area is nearby as are several others so the resort is popular with skiers once the snow falls. As others have mentioned, this resort (and many Diamond resorts) are under construction so one might want to take this into consideration when staying here. Sometime in November the pool areas will begin remodeling. However, we were not bothered by any construction noise during our stay that we thoroughly enjoyed.

My other view of this property is that it is a time-share resort and many visitors are current time-share owners attending an “update” or people enticed to attend a time-share presentation for the first time. Some of the latter are attending because of an offer of gift cards or discounts. My advice to anyone who is unaware of what time-shares are about should avoid these presentations. The sales people are very, very slick and they have all sorts of fall-back positions to counter a range of usual resistance excuses that people come up with. The sellers are more than willing to offer attractive financing to make the cost seem low. You can read many tales of buyer’s remorse on the internet.

Time-shares are for people who are tired of camping, trailers, or the usual hotels and want to stay in higher quality facilities with a kitchen and other amenities. You also must have the time to enjoy the ownership. If you only get one week off a year, it probably isn’t for you. So retirees or people who own their own businesses will be happier with the ownership. Time-shares are very expensive and their value after purchase falls like a brick so they are not an investment. In fact, many people can’t give their ownership away when they become too old or lose interest. So if you know you want to “buy in” look first to one of the resale agencies and you can save thousands of dollars. Basically you are going to need a minimum of around $25,000 to enter the time-share world without a lot of limitations. The other aspect you don’t find out until later is that time-shares have an annual maintenance fee that can run $2000 to $3000 per year and that can be increased as the owners see fit. So you really have to use your membership once you buy it. Another “gotcha” is that people who purchase the minimum won’t get the same benefits as someone who pays more so once you make an initial purchase you may find that you want a higher priority in reservations, automatic upgrades, and other perks that come with a bigger investment. Another component is that you have to learn to “game the system” to get the resort and time that you want. Usually that means making reservations at your resort or a very desirable one at least a year in advance. For example, in June I wanted to use airline miles to go to a resort in Hawaii. Diamond had nothing available on any island during October, November, or December. However, there were openings at other resorts that could be scheduled, but you have to learn how to use the reservation system to find them.

Diamond Resorts has grown to over 300 properties by purchasing and refurbishing properties from other companies like Sunterra that were failing. The members of those resorts are now part of Diamond and have been offered opportunities to upgrade their standing with Diamond or possibly face significant increases in annual fees once refurbishing is completed. Such was our case, and so we attended a presentation at this resort during our stay. We were told that because of a billion dollar line of credit that the lender has required Diamond to only sell points in blocks of 8500 and at a cost of about $7.50 per point. (5000 points is typically enough to buy 1-2 weeks at many resorts.) Usually points cost around $3 per point so this is a major, if not outrageous, increase. They also said we should move quickly because prices would go up to near $8 per point by the end of the year. Anyone quick with math can see that a basic purchase is now about $64,000 with an annual maintenance fee of maybe $1500. However, to reach the Silver level (there are gold and platinum levels beyond this) you need at least 15,000 points. Therefore to reach this you would need to buy two, 8500 point blocks at well over $100,000. We declined to go higher. You could buy a lot of vacation for that kind of money in my remaining lifetime. My sense is that this would not have been the final price or if the offer was a bluff to make something less seem more attractive which is what they eventually did. However, it does indicate how significant an outlay timeshares can be and why one better do one’s homework before ever going to a sales promotion for a $100 gift card.

Room Tip: Look for a room that faces the lake. Frequent spectacular sunsets.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Leandro, California
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 29, 2013

So we got a deal for a 3-night stay through Diamond Resorts for $189. A good deal any way you look at it. It took forever to get here from the Bay Area, which was at no fault of the resort. When we arrived we checked in with ease. We were assigned to a one bedroom (401a). The front desk people were very polite and helpful. We were provided with a map of the area, the resort activity guide and some free postcards. The room was very clean and nicely decorated. Although the resort is undergoing a major renovation it was extremely quiet, and we didn't even really notice it.

We had free wi-fi for all of our devices, which was a happy surprise. The $16 for parking was a little steep, but we used the valet and there wasn't any additional charges for that. We noticed in the kitchen that the ceiling light fixtures were kinda of hanging out of their holes, but we just pushed them back in and it seemed fine. The tv in the master bedroom didn't work well at all, and we mentioned it at check out. But we were pretty happy with the room. We did find out that we were staying the old wing that had not been updated. The new rooms have very nice appointments and will definitely add to the experience.

Overall it was a good stay and we will be back!

Stayed September 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, United States
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 17, 2013

Review covers stay from 9/1-9/14 2013, Unit was 2 bedroom, 3 adults

The main thing that needs to be taken into consideration when reading this review is that Lake Tahoe Vacation Resorts is undergoing major renovation which will not be completed until sometime in 2015 according to one worker I spoke with.

So my first recommendation is probably to stay away until it’s done. Of course, we all know that that may not be possible so expect things to go wrong and if you can do that you might enjoy yourself.

I will first tell you the pros of staying here. The proximity of the resort to the lake, several restaurants, the casinos, and the Tahoe Queen as well as grocery and other shopping gives it a big plus. Great indoor, outdoor pool with 2 hot tubs and a sauna as well as a sufficiently equipped work out room are also resort positives. The entire staff was positive and helpful and I would like to point out one employee in particular who was a delight helping with our bags and with our car and that is Stephanie

Now for the cons. The unit set up has the bathroom and most notably, the commode right next to the kitchen/dining area. There’s nothing that can be done about this, it’s permanent so there is no privacy when you go to the bathroom, anyone in the kitchen can hear your business. The kitchen is small and tight. Very little storage area if you are staying for any time. We were there for 2 weeks.

$16.00 per day parking fee whether you self parked or used the valet services. Internet services through ATT wi-fi was not free and the service charge was per device per day or week. We travel in time shares about 12 weeks a year and this is one of very few resorts that charge for parking or wi-fi.

We checked in on Sunday and on Monday called down for our car as we wanted to drive around Lake Tahoe. When we got down to valet, no car, so I asked at the desk if they got the message and was told the car would arrive shortly. 25 minutes passed and still no car. Again, I asked and was told it would be there soon. A total of 45 minutes passed before we got our car. On Tuesday, we were going to drive to San Francisco, and again I called down for the car. The phone was never answered by a human, just a recording so I left the name, room number, description of car, and receipt number and we waited about 10 minutes for going downstairs. Once again NO CAR. Took 25 minutes before we found out they had pulled the wrong car up. Needless to say after 2 days, we were pretty fed up with valet parking. Self parked most of the next 2 weeks, yet after these 1st two episodes, we were pretty well known by the valets and when I did use them, our service improved markedly.

Washers & Dryers are available on each floor and much to my delight, I found they were free of charge. They are front loaders and I am not too familiar with them, but after loading my clothes and adding detergent, bleach, and fabric softener into the appointed slots, I hit the start button and sat down to make sure it started. Nothing…there were 2 gentlemen in uniform in the hall and I asked them and they came in and watched with me as nothing happened. They said they would call maintenance and I probably should go to the next floor up, so I had to unload and haul clothes up a floor and put them in another washer, add detergent, fabric softener and bleach …. Oh no, bleach poured outside the washer onto the floor. Again had to move clothes to another washer and third time was the charm even though I was out of bleach by now. Later that evening I went back to the original laundry room on my floor and found some people with clothes in the machine that I had problems with looking at a load of clothes that wasn’t moving. I told them of my problems and was amazed that no one had put an out of order sign on the machine which clearly was still not working.

Would we go back? On a scale of 1-10, we give it a 7, and *** out of *****, so yes we would but certainly not before the work is completed.

Room Tip: Rooms are all the same, we were on 3rd level w/no noise so think they are well insulated.
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 14, 2013

Just spent a week here in a studio unit using RCI points. We had a very nice first floor room (130 B) with 2 queen beds and a mini kitchen that was better equipped then we had expected. My wife said the beds and sheets were the nicest resort beds she had ever slept on. The flat screen TV received over 50 channels and there was also a DVD player and clock radio with an iPhone charger available.
There is construction going on at the resort (we did our homework and knew about it in advance). It proved to be a very minor inconvenience. The valet people were great, really hustling to keep things moving (the cars are kept in a secure location about a block away) but never forgetting to ask if we needed directions. They even recommended a small Italian restaurant down the street which was very good and inexpensive after having had several expensive beachfront meals.
As with all timeshares, following check-in, we were pitched to attend a "welcome breakfast (usually a timeshare pitch)." Having been through this before at other timeshares we quickly declined and were never bothered again.

The outdoor pool area is a bit small but yet to be remodeled so that may improve. There is an indoor pool for use during Winter months. You are also right at Ski Run Bl. and the beach is less then 5 minutes away. So do you really want to be at the pool?

There is also a full service bar with a limited draft beer selection but additional craft beers available in the bottle. We tried the restaurant for a quick meal while catching a pre-season NFL game at the bar. My fish and chips meal was very good, but my wife's half chicken was the smallest half chicken we had ever seen. We were not sure if it was half a game hen or maybe just half a chick. We didn't use them, but laundry rooms are available on all upper floors.

All-in-all we really enjoyed our stay, the new rooms are very, very nice and we have already booked 2 one bedroom units for next summer, planning to bring family.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Howell, New Jersey
Top Contributor
68 reviews 68 reviews
11 hotel reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 3, 2013

Stayed here for a week with friends..we exchanged our Diamond Resort property in Maui through RCI. Check in was smooth and hassle free. We had a 2 bedroom lock out on the 4th floor. I don't think it was recently renovated but it was fine. The beds and pillows were super comfortable, plenty of storage space, very big shower (water pressure was fine) and the kitchen was adequate. Our balcony was over the roof and A/C equipment. Even though we had a partial view of the lake, it was quite noisy out there. The construction going on did not bother us at all.

I was under the impression that if we parked our car ourselves across the street, then parking would be free. Not true. $112.00 upon checkout. WE walked back and forth all week to avoid this charge, only to find out we could have used valet for the same price...doesn't make sense. Guess we are paying rent for the garage. Being that we are in the year of 2013 it would make sense to have wi-fi. Huge drawback. The pool was really small and not in the best location right next to the restaurant. I heard there are plans to renovate the pool...that would be good. Cups in the bathroom would be nice also.

We went to the presentation. Already owning at a Diamond Resort property, we were told it was an "update". No...it wasn't.....lol.....it was just another salesman looking to sell us more. We were firm and were out in under an hour and received a $75 Visa gift card.

This hotel has a great location..you can walk to many places. So much to do in the area and just minutes from Nevada and the casinos. We loved the marina, beach and ate at Riva's 3 times. The restaurant at the hotel had pretty good food too, the drinks were so-so. We enjoyed our stay very much.

Room Tip: Get rooms up high...5th or 6th floor facing lake.
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lake Tahoe Vacation Resort

Address: 901 Ski Run Blvd, CA 96150
Location: United States > California > Lake Tahoe (California)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Top resorts Hotel in Lake Tahoe (California)
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Lake Tahoe Vacation Resort 3*
Number of rooms: 400
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Also Known As:
Lake Tahoe Vacation Hotel Lake Tahoe (California)
Lake Tahoe Vacation Resort CA

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