We did our usual ski trip to Tahoe in February of 2013. We own at LTVR and knew that the resort is under remodel. I requested a remodeled room on the 5th floor, we did get a remodel on the 4th facing the lake. Biggest Surprise: Upon walking to front desk was immediately greeted. This has never happened. We were early, Girl at front desk was great (I can't find my note with her name), she assigned me a room, then for the inconvenience of room not ready, gave us a bottle of wine. We then went to lunch and grocery shopping - only to receive a call that our room was ready. EARLY. First time ever. Very Happy. The changes to the staff and customer experience are all good. New rooms: More counter space - not much but more, took out the storage by the back door, bummer, used it as our bar. Tile and cabinets updated look and color, although the closet was still the same old stain - no change - strange it did not get updated. They also removed the coat hooks and robe hooks from the living room and bedroom - these need to be put back. Also need to have a door stop if you use both sides of the unit. We never heard the construction. Although it was going on in the center section of the resort. Note: The pool and hot tub will be closed for refurb beginning Oct '13 into next Spring. I was never assaulted by the Time Share Staff. We did not do an owner Update. Parking was free for us (owners- note if not an owner can get pricey) must valet, they did an adequate job considering the number of cars they had to park and retrieve from across the street, earned their tips. New furniture, not that comfy, sort of office esque. Can we get some more comfy chairs please. All in all a good trip.
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- Also Known As:
- Lake Tahoe Vacation Hotel Lake Tahoe (California)
- Lake Tahoe Vacation Resort CA