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“Relaxing location” 4 of 5 stars
Review of Havelock House

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Havelock House
4.5 of 5 Bed and Breakfast   |   77 Endsleigh Road | ( entrance on Endsleigh Drive), Havelock North 4130, New Zealand   |  
Hotel amenities
New Zealand
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
“Relaxing location”
4 of 5 stars Reviewed November 17, 2012

A very relaxing location. Jeff and Diana make you feel welcome - serving tea and cake on arrival and having flowers in our room. Breakfast set us up for the day, and Diana's recommendations for visits all proved successful - we brought lots of local artisan products back to Auckland to remind us of our wonderful trip

I have 2 small pieces of feedback that would help enhance the experience:-
- Wifi - seemed intermittent on 1 device when we tried to connect multiple devices - not sure if wifi has a limit to consecutive connections - I know other guests also had tablets so this may be the case.
- Towels are probably nearing the end of their "luxury" life

Thank you for helping make our holiday to Hawkes Bay memorable.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianamaryarnold, Owner at Havelock House, responded to this review, November 18, 2012
Thank you for your feedback and pleased you enjoyed your stay in Hawke's Bay - there is certainly plenty to see and do . We are in a great location for Black Barn, Te Mata Peak and Birdwood as well as all the wineries - I think you also visited the new Figgery - selling fig products which is newly opened.
We do have good internet access here,it may be the multiple divices being used at the same time which caused you a problem - I know smaller divices don't connect so quickly to the network but laptops for emails work well.
We enjoyed meeting you both and hope to see you again in the Hawke's Bay
Kind Regards
Diana



Kind Re
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85 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Palmerston North
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 5, 2012 via mobile

Stayed for two nights. The room was huge with a lounge area and a fireplace - lovely to go to sleep with the wood crackling. The bathroom which included a spa bath and a shower was very large with a separate toilet. All marble and gold. The shower unit promised a choice of jets but delivered a very low pressure sprinkling.
The TV was small for the room and no Sky.
The service was attentive but the atmosphere was not homely. Felt I needed to creep around the shared areas including the games room with the full sized snooker table / the hosts son seems to use this as a den and wasn't sure if I was meant to be there.
The location is lovely, the hosts are welcoming and the place is large and spotlessly clean - 5 cylinders working well. A bit of a decor update and a bit more warmth injected could see the place rise to the top.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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dianamaryarnold, Owner at Havelock House, responded to this review, November 11, 2012
Thank you for taking to time to post a review of your stay - you make some interesting comments - but we feel a little confused by some of them.
The Havelock suite is a large, light and attractive room 7.4m (24'.3") x 6.4m (21') - very large and spacious. The TV is new, flat screen, with a DVD, and has free view. There is also free WiFi for all our guests, however the cost to have Sky in all rooms is prohibitive. We are sorry you did not understand it was unavailable.

Havelock House is our home. Our son Tom does watch TV in the games room - he is a bright young man - of 17 - and like us enjoys meeting and chatting to our guests. You have alerted us to the fact we should communicate more clearly to the guests that they are free to use the common rooms at any time.
Jeff, Tom and I love welcoming guests into our home.
I hope anyone reading this will read our other reviews - we do respect our guests privacy - yet are there to help in any way we can.
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Campbell River
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2012

My wife and I were looking for a place to stay while I attended my high school's 50th jubilee weekend. As a former Havelock North resident whio had been living back in |Canada for 50 years or so I was very careful in selecting the perfect place...and we did. The loaction was beautiful, serene and away from everything human...only the bird songs in the morning. The loaction was perfect, the room comfortable and immaculate, Diana and family were just like long- lost friends and the fresh food breakfasts with home made jams were out of this world. I would not hesitate a second to suggest that you must stay here if you are in the area. I know we will be on any subesquent return visits.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianamaryarnold, Owner at Havelock House, responded to this review, October 23, 2012
It was great to meet you both and thankyou for all your kind comments; so interesting to hear about your early life here in NZ and what it was like living in Havelock North.
Hope to meet you again when you return to Hawke's Bay
Kind Regards
Diana & Jeff
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Kaiserslautern, Germany
Top Contributor
101 reviews 101 reviews
18 hotel reviews
Reviews in 47 cities Reviews in 47 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 13, 2012

Havelock House was fantastic! Diana has been running a B&B for 20 years, and it shows in the exceptional service and quality of the facilities. It absolutely exceeded our expectations, from the great advice of the hostess to little touches like the fresh flowers and recently baked cupcakes awaiting our arrival. We felt absolutely pampered. My only regret is that we didn't have more time here.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianamaryarnold, Owner at Havelock House, responded to this review, October 14, 2012
We enjoyed meeting you - and agree it was too short a stay! Thank you for your kind comments -- I love helping guests make the most of their time here - Havelock North village, infact the whole of the Hawke's Bay really are 'hidden gems' - I would love more people to discover this part of NZ..
I am sure you both enjoyed the golf up at Cape Kidnappers - such a wondeful place. As I mentioned Jeff and I were on an overland trip to see the gannets at Cape Kidnappers last week too.
Enjoy the rest of your stay in New Zealand and hope to see you back in the Hawke's Bay on another trip.
Best Wishes
Diana
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Auckland, Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2012

We are a NZ couple and stayed for 3 nights in September. Diana kindly upgraded us to the Havelock Suite which was much appreciated. The accommodation was very spacious and comfortable with the garden surrounds and birdsong very peaceful. Another highlight of our stay was Dianas first class breakfasts. So good we even took photos and have them shown to our friends. As 'locals' with quite a knowledge of the area she enhanced our stay by advising of and introducing us to several great locations. The most memorable one being Cape Kidnappes Lodge. We unreservedly would recommend this lodge.

Room Tip: Would recommend upgrading to the Havelock Suite.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianamaryarnold, Owner at Havelock House, responded to this review, October 12, 2012
We were so pleased you enjoyed your stay here. Thank you for all your kind feedback - and the great photos - really appreciate it. Hope you will be able to come and stay again. October is a lovely time to visit Hawke's Bay.
We also went out to Cape Kidnappers this week - the gannets are now nesting - and the views along the coast are fantastic - a photographers dream!
Best Wishes
Diana
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Andover, Massachusetts
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 5, 2012

Diana does a very nice job, offering a large and comfortable room that is very close to the vineyards in the Gimblett Gravel appellation, where they seem to have the darkest and most intense reds. I would describe the suite as comfortable and spacious for two people, with a small settee and a fireplace that we very much enjoyed. There were a few small differences between the website and our experience, but that could be because we were there in the winter. Diana herself is very out-going and personable, and I very much liked her specialty breakfast of poached eggs and ham.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianamaryarnold, Owner at Havelock House, responded to this review, August 7, 2012
Thanks for posting a review; it was great to meet you both and so pleased you enjoyed the wineries here in Hawke's Bay. As you mention we are close to one of the best red wine regions in the world - The Gimlet Gravels
Thanks for the positive feedback about the 'poached eggs' - they are a favourite.
Enjoy the rest of your stay in NZ
Kind Regards
Diana & Jeff
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australia
Top Contributor
71 reviews 71 reviews
55 hotel reviews
Reviews in 52 cities Reviews in 52 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed May 29, 2012

Certainly one of the best we have stayed in globally- very clean, large rooms and great breakfast and hosts.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianamaryarnold, Manager at Havelock House, responded to this review, August 7, 2012
Thank you for your kind comments about your stay here.
We appreciate the feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Havelock House

Address: 77 Endsleigh Road | ( entrance on Endsleigh Drive), Havelock North 4130, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Havelock North
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 6 B&Bs / Inns in Havelock North
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Havelock House 4.5*
Number of rooms: 3
Official Description (provided by the hotel):
Havelock House B&B Havelock North,close Birdwoods Gallery,Black Barn,Te Mata Peak,Pipi,Craggy Range wineries & Cape Kidnappers golf, cycle + bike hire, Hawke's Bay NZ luxury bed and breakfast spacious en-suite bedrooms , FREE WiFi, large guest lounge, swimming pool, tennis court,plenty of free parking by the house, quiet location 20 mins. Art Deco Napier, great breakfasts, warm friendly service. ... more   less 
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