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“Average Experience” 3 of 5 stars
Review of Best Western Gold Rush Inn

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Best Western Gold Rush Inn
3.5 of 5 Hotel   |   411 Main St, Whitehorse, Yukon Y1A 2B6, Canada   |  
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Ranked #3 of 14 Hotels in Whitehorse
Edmonton, Canada
1 review
“Average Experience”
3 of 5 stars Reviewed February 6, 2014

The only disappointing experience for this business traveller was the internet. If you need stable or high speed internet consider choosing another property. On the plus side the staff are accommodating to requests combined with spacious rooms and close proximity to everything down town gives you an average experience for the value of your room rate.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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277 reviews from our community

Traveler rating
    67
    112
    69
    18
    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Brisbane
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 31, 2014

We really enjoyed our stay at the Gold Rush Hotel. It was very comfortable and the beginning of a wonderful experience for us in the Yukon. The staff were very helpful and courteous and the rooms were comfortable and adequate for what we wanted. If I could make any request it would be for a kettle in the room to provide tea for the non coffee drinkers. Other than that it was great with a good pub menu in the hotel for dinner.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Whitehorst, Canada
1 review
3 of 5 stars Reviewed January 26, 2014

Paid more money for what was received. Room was dirty on arrival and the jacuzzi wasn't working in the room. Hotel is in a good location and the staff were friendly, but they didn't address the problems. Music in the lounge was good.

  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, India
Top Contributor
67 reviews 67 reviews
67 hotel reviews
Reviews in 48 cities Reviews in 48 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 25, 2014

Located right in the main street of Whitehorse, this is an excellent property. We stayed as a couple for few nights for Northern Lights in Dec last week around Christmas. The Hotel has a nice restaurant and bar. Many global cuisine restaurants - Asian / Chinese / Italian / Mexican and fast food & cafes like Tim Hortons, Pizza Hut, Boston Pizza, Starbucks are located at walking distance. No room service, do check out restaurant timings if you want to eat at odd hours. Otherwise, some ready to eat snacks are available near reception desk. The Northern Light tour operator works closely with the hotel and would help in making all arrangements for a comfortable stay.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wollongong
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 18, 2014

I spent two nights here and have nothing to complain about. Beautiful beds, nice warm room which was immaculately clean. All of the staff were fantastic. The pick up and drop off at the airport was welcome and well managed. Nothing was a problem for the reception staff who did all they could to assist with providing information and assistance. Free wi-fi of course & free local calls :)

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 5, 2014

My mother and I stayed at the Best Western Gold Rush Inn while we were in Whitehorse from December 21st to the 24th. As soon as we got in, we were greeted very politely. The staff are focused on costumer service.

The Saloon Pan Restaurant (could be wrong on the name) inside the hotel was also great. Service was good, the food coming out seemed kind of slow when we went for lunch even though they weren't that busy. However, I can honestly say, these were the first nachos I have had in at least a year that were not over done, huge kudos! When my mother and I ate there for the second time, closer to dinner, the food came out reasonably fast but wasn't as good as when we went for lunch.

All in all excellent customer service, check-in/check-out process quick and painless.

When I come back to Whitehorse I definitely plan on staying here again. No exceptions.

Room Tip: Floors can be creaky (so ask for rooms where no one is above you) and the doors slam behind you so b...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lethbridge, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2014

Everyone was friendly and helpful. The bed was very comfy and the room spacious & clean. The location was perfect. And the food at the attached pub was amazing!!! I highly recommend this hotel to anyone spending time in Whitehorse.

Room Tip: The elevator is a tad slow so the 1st or 2nd floor might be best (I was on the top floor, which is t...
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  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Gold Rush Inn

Address: 411 Main St, Whitehorse, Yukon Y1A 2B6, Canada
Phone Number:
Location: Canada > Yukon > Whitehorse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in Whitehorse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Best Western Gold Rush Inn 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
The Best Western Gold Rush Inn is the premier family and business-oriented hotel in Whitehorse. Having undergone extensive renovations to the cost of several million dollars, the rooms are spacious and modern. All rooms include wireless high-speed internet, microwave, mini-fridge, flat screen television, and more. ... more   less 
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Also Known As:
Best Western Gold Rush Hotel Whitehorse
Best Western Whitehorse
Whitehorse Best Western
Best Western Gold Rush Inn Whitehorse, Yukon, Canada

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