No question about it, you're likely to get above average service at this 'boutique' hotel. The furnishings and appointments are not your standard hotel / motel stuff - they are sleek and contemporary. Starting from the outside, The James is an small apartment block - nothing special, just grey concrete. Parking is fine, although, above ground only may cause a problem in January. The front desk staff were professional and helpful - better than average. The lobby is small but classy. The elevator looks ragged and dirty inside. The room decor was taupe on taupe - not to my taste but everything was very clean and well appointed. The bed was comfortable and the sheets were ultra-smooth - very luxurious, as were the large towels and bathrobes.
I ordered no turn-down service, I got turn down service. I ordered the local paper, I got the national paper - there needs to be a bit more attention to detail if The James is going to attract the prices they are asking.
Breakfast is included and it was pretty good, but the 'chef' could not have been more unfriendly.
Overall, I'll give The James another try, but for $250 per night, everything should be spot-on. Details, details, details... its all in the details.
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- Also Known As:
- The James Hotel Saskatoon, Saskatchewan