We stayed here on Aug 14 - Aug 17, 2013 following a stay at a Best Western in Revelstoke, B.C. (which was fantastic) however this Best Western in Saskatoon was disappointing from the start. We chose this hotel primarily because of the good reputation of Best Westerns and the fact that they permit pets - we were travelling with a small dog. The service at the front desk was unfriendly and unconcerned about customer service. They advertise that they supply dog goodie bags but I was told that they "ran out of them quite some time ago and they haven't been restocked" (no apology on that one and no rebate offered either even though we were still charged the $15 pet fee). We were misinformed twice about a continental breakfast (when booking and when we called down to the front desk) - there is NOT one, you have to pay at Rickie's restaurant next door. We were NOT told that we had to "fill out" a room service request and hang it on our door SO I had to empty my own garbage cans. As a result our beds were never changed nor our towels. We also had to gather up our own toilette paper whenever we saw a cleaning cart in the hallways. The surrounding area is industrial and kind of dumpy. We were approached by street children asking us for money. We definately used the extra locks and chain on our doors at night. The good things were the rooms were recently updated and clean and the location was reasonably central to downtown with easy access to the circle drive freeway, free parking and good guest coin operated laundry. Disappointing overall, I wouldn't choose it again.
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- Also Known As:
- Best Western Harvest Hotel Saskatoon
- Best Western Saskatoon
- Saskatoon Best Western
- BEST WESTERN Royal Hotel Saskatoon, Saskatchewan