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“Give it a Chance” 4 of 5 stars
Review of Quality Hotel and Suites

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Quality Hotel and Suites
2.5 of 5 Hotel   |   67 13th Street East, Prince Albert, Saskatchewan S6V 1C7, Canada   |  
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Ranked #6 of 10 Hotels in Prince Albert
Edmonton, Canada
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
“Give it a Chance”
4 of 5 stars Reviewed April 29, 2012

We recently stayed at the Quality Hotel and Suites in Prince Albert on route to Churchill MB. While parts of the hotel looked a bit seedy, the rooms were nicely appointed and comfortable. Our first room turned out to be noisy as it was over the bar but we got moved with no hassle. The hotel is located downtown, close to a large mall and restaurants. For the price, it is a decent choice for an overnight. Try the Venice Restaurant close by.

Room Tip: Rooms on the second floor may be over the bar and noisy.
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality H, Manager at Quality Hotel and Suites, responded to this review, August 13, 2012
Thank-you! We appreciate positive comments. And we would love to hear from you as to what you felt was "seedy' about the hotel. Cause we have to get working on rectifying that for future guests. Best regards and happy travels!
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40 reviews from our community

Traveler rating
    8
    16
    3
    6
    7
See reviews for
7
4
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15
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 28, 2012

The hotel was ok, rooms not to bad. The pool was a bit outdated, but ok. We went for breakfast in the morning, and the staff was useless. No cutlery on the tables, and although the server came to give us coffee, take out order, give us our food, she still never brought cutlery, so I just tool some from the table next to us, as no one was sitting there. Apart from that, there is worse hotels around.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality H, Manager at Quality Hotel and Suites, responded to this review, January 31, 2012
Thank-you for the response and appreciate the feedback. Its good to hear that your experience was good apart from the missing cutlery. We will make an effort to make sure that all aspects of the dining experience are managed and taken care of going forward.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 9, 2012

This is bar-none one of the WORST hotels I have ever stayed in! Where do I begin? Upon entering, the front desk person had about as much personality as a stone, there was dried pee droplets on my toilet, old hardedned french fries under the bed, pool had mold growing in the corners of the room...and when we tried to order food in the restaurant the waitress' cell phone rang in her pocket and she said she'd be right back so she could go answer it!! As if this wasn't enough, we left a DS gamer in the room and I've been calling for two days straight- no answer...?? Does anyone work there??

  • Stayed January 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality H, Manager at Quality Hotel and Suites, responded to this review, January 31, 2012
First and foremost my apologies! Can you send me details on your night stay and room number and name to sthobani@yahoo.com and I will personally look into your DS gamer.
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Edmonton, Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 27, 2011

Friendly Staff, very helpful, clean updated rooms. Close to business district. Over all I had a good experience with this property.

Room Tip: Defenbaker suite
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  • Stayed June 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnaGrassick, Manager at Quality Hotel and Suites, responded to this review, August 2, 2011
Glad you enjoyed the facility. We take great pride in making sure that everyone enjoys the work we do!
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Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 27, 2011

I was there as part of a gov't trip and the hotel was close to the business core. The rooms were surprisingly modern. I had some issues with finding the location as it is set back from the main road. However, overall for the female traveler they were accommodating.

Room Tip: Ask for river view room
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  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMGR836, Manager at Quality Hotel and Suites, responded to this review, July 27, 2011
Thank-you for the recommendation in terms of the quality of your stay. We appreciate your concern about location of the building and we will do our best to improve our signage and visibility of the hotel.
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Missouri Valley, Iowa
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 26, 2011

I recently got a delay in travelling because of weather. I had read such negative reviews I really did not want too stay but had to. I was pleasantly suprised the rooms were nice and the staff was very informative. I would stay again. I got a suite upgrade for nothing just by asking. Thank you for a great sleep.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMGR836, Manager at Quality Hotel and Suites, responded to this review, July 27, 2011
We are very pleased to hear that you experienced good Canadian hospitality. We look forward to sreving you in the future if you choose to stay with us.
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Mississauga, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed July 18, 2011

The air conditioning in our room was completely non-functional. When we complained, we were moved to another room. About an hour later as we were preparing for bed, a family of five walked right
into our room WITH A KEY!!!

When we immediately called the front desk, we were met with stunned silence. The front desk person then said he would come up to sort out the situation.

When he arrived, he offered no apology, simply saying that the hotel computer had made a mistake. Helloooo, computers don't make mistakes, computer OPERATORS make mistakes!

Bottom line: Go somewhere else.

  • Stayed July 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMGR836, Manager at Quality Hotel and Suites, responded to this review, July 27, 2011
My apologies for that experience. That should not have happened. It appears to have been an employee error. We will tighten internal room processes to make sure that will never happen to you or another guest at the hotel. Our guarantee.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Hotel and Suites

Address: 67 13th Street East, Prince Albert, Saskatchewan S6V 1C7, Canada
Phone Number:
Location: Canada > Saskatchewan > Prince Albert
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in Prince Albert
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Hotel and Suites 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
The Quality Hotel and Suites in Prince Albert is in the heart of the beautiful downtown district. Woody's Bar B Q restaurant on Site! Walking distance to Gateway Mall and a short drive to Cornerstone Shopping District. Within walking distance to several museums, art galleries and E.A. Rawlinson Centre of the Arts. Rates include one free hot breakfast voucher per person. Closest hotel in the city to the Prince Albert National Park and Lake Country. ... more   less 
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Also Known As:
Quality Hotel Prince Albert
Quality Hotel And Suites Prince Albert, Saskatchewan

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