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“Le Dauphin,Quebec city” 4 of 5 stars
Review of Hotel & Suites Le Dauphin Quebec

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Hotel & Suites Le Dauphin Quebec
2.5 of 5 Hotel   |   400 rue Marais, Quebec City, Quebec G1M3R1, Canada   |  
Hotel website
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Hotel amenities
Special Price
15% off room rate
Ranked #17 of 104 Hotels in Quebec City
GreenLeadersSilver level
The Hague
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Le Dauphin,Quebec city”
4 of 5 stars Reviewed August 20, 2013

On first arrival here was feeling rather glum.The hotel is a rather drab grey rectangular block directly facing the busy adjacent highway.Reception was very friendly and helpful however and our room was a large suite at the other side from the highway on the 2nd floor so no noise issues.It was very well equipped and the bed was firm and very comfortable.Sadly the windows were all sealed as is often the case in North America or at least in American type hotels everywhere so we had to make do with the airco. As the hotel is situated outside of Quebec city itself i was pleased to find that there was a free navette provided by the city that picked us up at 08:25 and took us up into Quebec city centre,returning at 16:00 from the
Place d'Armes opposite the chateau Frontenac.This was very useful for us as parking in Quebec city would have been a nightmare and being spared this ordeal gave us enough time and freedom to do the tourist stuff....fields of Abraham,Citadelle visit,funicular to lower town etc etc.It was 'Nouvelle France' weekend so very busy but we still had a good time and on one evening forsook the return navette for a dinner in town and a ca.£C20 taxi ride back to hotel somewhat later.The hotel also helped with a guide to local eating houses within a few minutes drive which was also much appreciated.So...although our first impressions were poor in the end the room itself and the helpful staff made our stay a pleasant one.Tried breakfast once and it seemed very basic and my French friend was not impressed with her coffee...."watery" she said politely.I had tea...and no more problems than Wolfe had in 1759 ;-))

Room Tip: Try and get a room on other side to busy highway.There are no good views unless you like gas station...
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, August 21, 2013
Dear guest,

Thank you very much for sharing your comments with us.

We are pleased to know that you enjoyed your stay at Le Dauphin Quebec Hotel & Suites.

We are offering for free a healthy breakfast buffet with a large variety of items : daily fresh French pastries, beans, hard boiled eggs, yogurt, bagels, cheese, etc..

We hope to welcome you again soon!

Best regards

Caroline Viens
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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367 reviews from our community

Traveler rating
    223
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Pemberton, British Columbia, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2013

This hotel is great to stay and it's appearance is that of a first-class appeal. The room is very spacious and clean, and the beds are comfortable let alone the rooms. The fact that a walk in to the hotel to find coffee and juice available was indeed a welcoming sight, and its available any time of the day! (Or night, depending on the time). Staff performance was excellent.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, August 7, 2013
We want to thank you to add your comment on Trip Advisor.

We are glad you enjoyed your stay with us. It will be a pleasure to welcome you again.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mex
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 27, 2013

I really recomend this hotel, I took my kids for a 3 day vacation in Quebec, and I am always looking for good hotels and a fair price, so my kids enjoy their stay. It is 12-15 minutes from downtown, so if you have transportation, this works for you (as for me). It is very clean, cozy, clean bathroom, spacious rooms, comfortable beds, even has a computer in the room with internet, a fridge, microwave. Very friendly staff, they provided with directions. They have free transportation to downtown Quebec (leaves at 8:45 am and returns at 5:30 pm). Breakfast is good, all day cold and hot beverages available at a vending machine. They also have a little store for souvenirs and postcards. My kids told me they felt like home. Even is located next to the main freeways, there were no noise in the rooms. Very close to the hotel there's a big mall called Les Galeries de la Capital, where you can find many stores and restaurants, even an ice skating ring and rides for kids, but you need to drive to, is crossing the freeway. There's a Tim Horton's you can walk to. The only suggestion I have for the hotel, is that they had a printer in the business center, I tried to print my boarding passes and they told me they couldn't, that's the only thing.

Room Tip: Any room is fine, I was in the window next to the freeway and I didn't hear any noise
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, July 29, 2013
We want to thank you to add your comment on trip Advisor. We are glad that your stay with us exceeded your expections.

It will be a real pleasure to welcome you again.

Best regards

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2013 via mobile

We stayed for four wonderful nights and it located close to pretty much everything. We definitely will be back!!!! We loved our suite and it was simply wonderful to come back to. We did not expect the room to be as spacious as it was. We truly had the most amazing experience. The staff was both friendly and helpful!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, July 28, 2013
Dear guest

We are very happy that you took time to give us your comments and suggestions. In order to offer the best possible service to our guest we enjoy getting feedback from you. This is why we would like to thank you for taking a minute of your time to write a review and to give us your great comments regarding our suites.

We hope to welcome you again in a near future.

Caroline Viens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2013

We spent four days at this Hotel in July 2013. Rooms were very clean and modern, staff was friendly and helpful , breakfast room was clean and food selection was a nice variety. We enjoyed our stay very much. The only drawback is that it is located 15-20 min drive outside of old Quebec. If you have your own transportation that's not a problem. We took a taxi every day to the city and back, the cost was about $20 each way. The Hotel does run a shuttle service but the hours of operation were not convenient for us. I would recommend this hotel highly.

Room Tip: We stayed on the fourth floor. The room was very comfortable and quiet. The A/C worked well and we h...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mnadeau, Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, July 13, 2013
Thank you for your comments. We are glad you enjoyed your overall experience and our customer service. We hope that we will be your place to stay in Quebec city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset, MA
Top Contributor
56 reviews 56 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 10, 2013

We had not been familiar with this chain of hotel & chose based on TripAdvisor reviews. We were not disappointed. This is something like a Hampton Inn equivalent for US travelers. It has clean rooms with nice hardwood floors for those with allergies. The beds were nice, but not the most comfy we've experienced. Pillows were plentiful though. The glassed shower was nice, but makes the bathroom hard to share with a busy family getting ready for a day out (no brushing teeth while another kid is showering). The breakfast room was crowded every morning & it was sometimes difficult to get a table, but staff cleared tables as quickly as guests left. It was more continental breakfast with pastries, hot items were eggs were hard boiled & "Eggo" frozen waffles or frozen pancakes. The coffee/tea/cocoa bar and juice bar was nice, but crowded in a corner with many guests accessing it. Although the hotel is directly on a highway, the rooms was pretty quiet with the AC on. Overall we would choose this hotel again. It was easy to get around town & visit many tourist sites with our car.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mnadeau, Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, July 13, 2013
Thank you for sharing your comments with us. We are please to know that you enjoyed your stay with us. It will be a pleasure to welcome you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 8, 2013

We spent four nights here. The room was super clean and the staff was friendly. The free breakfast is nice. I liked that there were multiple toasters so that you didn't have to wait for somebody else to make their waffle. We asked for a room away from the highway, and got it, but I'm not sure that it was necessary. We thought it was a fairly quiet area and places nearby closed early so there wasn't too much going on outside. If you have a car, this is a really nice place to stay to visit Quebec City.
My only complaint is a silly one: The metal bar in the shower between the two knobs gets really really hot even if you're not taking a really really hot shower. I touched it twice trying to shut the water off and it hurt a little. I'll take that over cold water, so it's not a real complaint.
We would definitely stay here again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, July 10, 2013
We want to thank you to add your comment on Trip Advisor. We are glad you enjoyed your stay with us. It will be a pleasure to welcome you again.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel & Suites Le Dauphin Quebec

Address: 400 rue Marais, Quebec City, Quebec G1M3R1, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Quebec City
#15 Family Hotel in Quebec City
#16 Romantic Hotel in Quebec City
#27 Business Hotel in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel & Suites Le Dauphin Quebec 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Our newly renovated hotel is well located, 10 minutes from Old Quebec, from The Relais ski resort and 5 minutes from the Galerie de la Capitale shopping center, with many restaurants nearby... Our friendly staff is waiting for you... ... more   less 
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Also Known As:
Hotel And Suites Le Dauphin Quebec
Hotel Le Dauphin
Hotel & Suites Le Dauphin Quebec Quebec City

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