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“Execelent Hotel” 5 of 5 stars
Review of Hotel & Suites Le Dauphin Quebec

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Hotel & Suites Le Dauphin Quebec
2.5 of 5 Hotel   |   400 rue Marais, Quebec City, Quebec G1M3R1, Canada   |  
Hotel website
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Hotel amenities
Special Price
15% off room rate
Ranked #17 of 104 Hotels in Quebec City
GreenLeadersSilver level
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Execelent Hotel”
5 of 5 stars Reviewed April 8, 2013

The overall experience was excellent. The staff we extremely friendly, and provided maps when requested. The services were truly excellent, and the tub/ hot tub in room was brag-worthy. Very close to the highway, and about a kilometer from a sizable Metro Plus

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, April 9, 2013
Thank you for your comment. We are glad you enjoyed your overall experence and our customer service. We hope that we will be your place to stay in Quebec city.

Sincerely,

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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354 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Luneburg, Germany
Top Contributor
90 reviews 90 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 29, 2013

When I was searching for something to say about this hotel, the only thing that came to mind in average.

The staff is nice and there are some nice things to say about this place but all in all it is an average place that looks more like a de luxe Motel then a hotel.

There is not much to remember about this place, but this also means that there is nothing bad to remember about it.

You will get a dreamless night, without much memories of the hotel if you stay there.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, March 31, 2013
Dear guest,

In order to offer the best possible service to our guest we enjoy getting feedback from you. It is our goal to provide our guests a pleasant and friendly service.This is why we would like to thank you for taking a minute of your time to write a review and to give us your comments.

We hope you had a good stay with your family.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gatineau, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 8, 2013

The staff was very nice and happy. Pool a bit small, but still good for kids.
Room as great (no carpet, this is amazing!). Very clean. A bit warm though.
Bathroom was very nice.
I think it really worths it for family stay. Not for couples though.
The breakfast is very good and lot of choices.
It was noicy though. I would recommand a room on the last floor...

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, March 9, 2013
Thank you for your comments. We are glad you enjoyed our customer service, the bamboo floor in the room and that the breakfast buffet meet your expectations. We want to be your place to stay in Quebec City!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 4, 2013

This is one place you can tell your kids that things are free!

Free parking. Free coin laundry without the coin - that's right, free use of washer, dryer and soap. Free use of weight room, pool and splash pad, free towels included. Free use of lounge with fireplace, free computer on main floor, free coffee & tea with real milk and cream, free hot chocolate, cold water and juices: apple, orange and cranberrry - available 24 hours a day also free and the mugs and cups are free too. Free buffett breakfasts every day of the week and the variety is extensive: hot and cold cereals, several kinds of bread to toast, bagels and cream cheese, pancakes, waffles, eggs, yoghurt, pork and beans and large bowls of fresh fruit. Plus free apples to snack on 24 hours a day - these are in baskets at the front desk and in the lounge. Also no need to bring a laptop because there's a free computer in your room with Wi Fi. Nothing beats Le Dauphin Quebec.

Let me clarify the situation with travelling to downtown Quebec City from this hotel. Public transit is useless due to transfers you must take and the length of ride is too long. Taxi is fine if you are travelling downtown for specific reasons although not ideal as it can be expensive. A taxi ride from this hotel to downtown, with tip is $20. Renting a car is best and rentals are within a five minute walk from this hotel and you can get a mid sized vehicle for $89 for two days. You will want to use the rental car and travel 20 minutes outside the city to visit Valcartier Village for tubing and ensure you spend the day there with or without the kids, then visit the amazing Ice Hotel and take in a few hours shopping.

Overall Le Dauphin is business, couples, friends and family friendly; even the staff go beyond what is expected. Plus you can not beat the price. We stayed five nights during prime time Quebec Winter Carnival and paid $595 all inclusive with all the freebies. Our room was luxury and had queen size beds, not doubles which most hotels offer, plus our linens were the finest, plush and the luxury type of grand hotels. The beds are super comfortable, plenty of space, a large television and beautifully clean bathroom with a glassed in shower, and other amenities including a hair dryer.

This hotel belongs to the same chain as my review of Main Stay Suites in Winnipeg. See my review its basically the same, but the quality of extras for free at Le Dauphin can't be beat.

Room Tip: Kids activities are use of pool although it is small and shallow, and the splash pad for toddlers. E...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, March 6, 2013
We want to thank you for taking your time to add your really great comments on Trip Advisor.

We are glad you enjoyed the breakfast buffet, the computer in the room, the free laundry facilities and more. It will be a pleasure to welcome you again!

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
115 reviews 115 reviews
80 hotel reviews
Reviews in 80 cities Reviews in 80 cities
313 helpful votes 313 helpful votes
5 of 5 stars Reviewed January 24, 2013

A one-night stay for business in the area brought me to this hotel. The reservation process online was simple, and the hotel very easy to find.

At check-in, the clerk easily switched between French and English as needed, and got us checked in quickly. Free coffee, hot chocolate and fruit juices are available 24/7 in the lobby.

The room was clean, comfortable, with a wood floor, bathroom with heated floor, large glass shower, etc. The bed was very comfortable, though the blanket could have been a bit thicker. With the intense cold, the heater had to be set quite a bit higher than usual to keep the room warm.

The hotel is located between a highway and a main street, with some truck parking nearby. With earplugs there was no problem sleeping, but this could be a concern for some guests.

Breakfast was quite decent for a free add-on, with cereals, yogurt, fruit, bagels, toast, etc.

Overall, this seems to be a very nice place to stay for a few days, featuring free parking and no hassles.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, January 25, 2013
Thank you for sharing your experience on Trip Advisor.

We look forward to welcoming you again at Le Dauphin Quebec Hotel & Suites!

Sincerely,

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 23, 2013

Spent two nights at this hotel and was pleasantly surprised and totally impressed by the service:
The room is clean, modern and beautiful and loved having heated floors in the bathroom. There is also a computer in the room and Wifi connection and they also provided ear plugs and sleep eye shades if needs be although we found it to be very quiet at night .It is true that it is close to the highway but no noise whatsoever. Alss loved the fact of having a small area at the reception where you can buy meals that can be heated in the microwave in your room if you do not want to go out. Another great plus is the indooor pool as we went with our 3 yr old who thoroughly enjoyed it. No need to go out for breakfast as they offer a great one with a good variety. I think this hotel is a very good choice especially if you have a car as it is quite a distance from old Quebec.

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, January 24, 2013
We want to thank you for taking your time to add your great comments on Trip Advisor.

We are glad that you enjoyed the bathroom heated floor and the cleanliness of the room. It is a pleasure to read that your family had a quiet night and also enjoyed the new indoor pool, the breakfast buffet and the computer in the room.

We hope to welcome your family again soon!

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 23, 2013

Nice hotel close to the highways crossing Quebec city from eat to west and north to south. Close to Galerie de la Capitale shops and restaurants. Our big dogs was also welcome. A car is essential however since the hotel is in a warehouses areas. Very safe but not much within walking distance except a Tim Horton, a Fast food restaurant and a gas station. The breakfast is quite good and in a nice place. All this for a very nice price.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, January 24, 2013
Dear guest,

We are verry happy that you took time to give us your comments and suggestions. In order to offer the best possible service to our guest we enjoy getting feedback from you. It is our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years. This is why we would like to thank you for taking a minute of your time to write a review and to give us your great comments regarding our location, our nice breakfast and the smart prices we are offering.

We hope to welcome you again in a near future.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel & Suites Le Dauphin Quebec

Address: 400 rue Marais, Quebec City, Quebec G1M3R1, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Quebec City
#14 Romantic Hotel in Quebec City
#15 Family Hotel in Quebec City
#27 Business Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel & Suites Le Dauphin Quebec 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Our newly renovated hotel is well located, 10 minutes from Old Quebec, from The Relais ski resort and 5 minutes from the Galerie de la Capitale shopping center, with many restaurants nearby... Our friendly staff is waiting for you... ... more   less 
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Also Known As:
Hotel And Suites Le Dauphin Quebec
Hotel Le Dauphin
Hotel & Suites Le Dauphin Quebec Quebec City

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