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“Charming hotel” 4 of 5 stars
Review of Le Champlain Hotel

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Le Champlain Hotel
3.5 of 5 Hotel   |   115 Rue Sainte-Anne, Quebec City, Quebec G1R 3X6, Canada   |  
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Hotel amenities
Ranked #16 of 104 Hotels in Quebec City
Certificate of Excellence
Fredericton, Canada
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Charming hotel”
4 of 5 stars Reviewed March 30, 2013 via mobile

Charming hotel, great location on quiet street in the heart of old quebec city, great breakfast, love the free cappuccino! Will certainly be back. If you are looking for an hotel with bells & wistles such as pools spa etc, this,ay not be for you but if you are looking fr a decent comfortable hotel this is the place to go!

Stayed March 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandre B, Guest Relations Manager at Le Champlain Hotel, responded to this review, April 14, 2013
Bonjour,

Thank you for your nice review.

As you mentioned, the Champlain hotel is not a big hotel with pool, gym and spa. But, we are a great comfortable hotel where you have great services (free WI-FI, free local calls, free cappuccino machine, free breakfast and a free computer access in the lobby). We strive to give quality, comfort, service and cleanliness.

Our staffs are always there to welcome guests and assist them if they have questions. We are centrally located and all the attractions are near.

Thank you again for your nice comments and we will be happy to welcoming you back.

Best regards,
Alexander
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1,022 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
New York, New York, United States
1 review
5 of 5 stars Reviewed March 30, 2013

My boyfriend and I just stayed here for 6 nights/days, and loved every single facet of it. Our Standard room (Room #34) was larger than we expected, the bed was firm but very comfortable, everything was spotless, the bathroom was large and beautiful, and while our window looked out onto an adjacent building and its windows, those tenants kept their curtains closed, and we never had any issues. If you want a view, get out of the hotel and walk around Quebec—the city is gorgeous.

The people at the hotel are extremely kind, great with both English and French, and go out of their way to make you feel comfortable. The breakfast was phenomenal every single day, with somewhat different food every day: Homemade bread pudding, banana bread, steel-cut oatmeal, Eggo-type waffles, homemade crepes, and always fruit, bagels, bread, hard-boiled eggs, real maple syrup (it's Quebec, after all), cheese, pork paté, peanut butter, jam. I could go on. Also, the espresso machine in the lobby is free and marvelous, as every other review has already stated.

The Hotel Champlain is smack in the middle of the Old City and close to everything, no exaggeration. We're New Yorkers and are used to everything being at our fingertips, and this location surprised and impressed even we jaded folk. The concierge has extensive knowledge of both the Old City and the rest of Quebec, and was able to give all sorts of excellent recommendations of where to go/what to see. They also let us leave our luggage in their locked luggage room after we checked out so we could go out and do things before our 5pm flight, and were kind enough to call a taxi for us to get us to the airport.

Highly, highly recommended, to the point that while we certainly went out and saw the sites and generally got to know the city, we thoroughly enjoyed getting back to the hotel in late afternoon/early evening so we could just be comfortable in our wonderful room. That certainly isn't the case with every hotel!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandre B, Guest Relations Manager at Le Champlain Hotel, responded to this review, April 14, 2013
Bonjour,

I want to thank you for your great review.

I am glad that you enjoyed your stay with us. The standard room as you mentioned is really perfect for people who want to visit the city and have a room to sleep only. The size of the room is not too big and not too small, but just perfect to have a great comfortable night. As you were able to see, the standard room does not have a view, but if you visit the city and come back at the end of the evening to sleep, the view is not too important.

Our staffs are always pleased to welcome guests. We strive to give comfort, quality, services and cleanliness. We want that our guests can be comfortable and feel like if they are at home. For the breakfast, we want to give variety, for that reason we try to change it at every day to make it different if you stay more than one night. The coffee machine is one of the marvelous things that we have at the hotel. We are always happy when our guests told us how much they like it.

Our hotel is in the heart of the Old Quebec City. It is true that you can walk easily everywhere without problem. All the attractions are near and there are a lot of things to do. For that reason, when it is the check out time, we are pleased to keep your luggage for the day because we understand that our guests want to maximize the time that they have in our town.

I really want to thank you again for your charming comments. It will be a pleasure to welcome you back!

Best regards,
Alexander
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HampdenME
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 20, 2013

Quaint hotel within walking distance to everything in the old section of Quebec City. Large room; delicious breakfast included; parking either on-site or very nearby; delicious hot chocolate available 24-hrs. in lobby; helpful staff.

Room Tip: We stayed in a room on the fifth floor. We had a nice view. My only complaint: the gas fireplace was...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandre B, Guest Relations Manager at Le Champlain Hotel, responded to this review, April 14, 2013
Bonjour,

I want to thank you for your nice review.

The hotel Champlain is really well located, near of all the attractions and it is possible to walk everywhere without problem. We strive to give comfort, quality, cleanliness and services. For that reason, we give free WI-FI, free breakfast, free coffee bar and free local call. We have a small parking on site, but the price of the parking is not included with the room and there are limited places. The best is to reserve the parking with the room. Our staffs are always pleased to welcome guests and help them.

Thank you again for your review and we are looking forward to welcome you back.
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Paris, France
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 18, 2013

What a surprise to get this quality in a hotel that cheap!
The hotel is well located, and the service (free hot chocolate <3, free internet, and staff really friendly) is just excellent.

We didn't care about the view from the room, and with the price we paid, the room had all the confort and the cleanliness we wanted.

Anyone staying in Quebec has to consider going in this hotel.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandre B, Guest Relations Manager at Le Champlain Hotel, responded to this review, April 15, 2013
Bonjour,

I want to thank you for your nice review.

We strive to give quality, comfort, cleanliness and services. It is sure that during the low seasons (as end of March and April) we are able to do some promotion. For us, even if someone has a room at a low price, we still give the same quality and cleanliness. But don’t forget that during the summer the prices are higher.

We wants that our guests have a great stay with us and for that reason we provide a lot of services; as the free WI-FI, free local calls, free breakfast, free coffee bar and free access to a computer in the lobby. We have also a parking on site, but it is in extra charge and you must reserve it in advance.

Our staffs are always pleased to welcome guests in our establishment. It will be a pleasure to welcome you back.

Thank you and best regards,
Alexander
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Montreal, Canada
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 18, 2013

We stayed for two nights over New Year's as a "minimoon" getaway. We were very pleased with our choice. We stayed in the junior suite, which features a jacuzzi, fireplace, and a cozy bed. Le Champlain Hotel is right in the heart of the old city, just a walk away from the sites and restaurants. There were a variety of hot and cold items for breakfast and we particularly loved the the 24-hour cappuccino machine in the lobby. It was great to have a hot chocolate and jacuzzi after skiing for the day. We also appreciated the parking on site, which is rare in the old part of the city. We will definitely be back the next time we visit Quebec city!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandre B, Guest Relations Manager at Le Champlain Hotel, responded to this review, April 15, 2013
Bonjour,

I want to thank you for your really nice comments.

I am glad that you enjoyed your stay in our junior suite room. This room has a perfect size for a couple who wants to have a romantic escape in the old town. The king bed, the Jacuzzi, the sitting area and the fireplace are the best accommodations to have a wonderful stay.

As you mentioned, the Champlain hotel is in the heart of Old Quebec City, near of the attractions. You can walk everywhere without problem.

We want to offer to our guests a great experience. For that reason we provide a continental breakfast in a buffet way, free local calls free WI-FI, free coffee bar (which is very popular) and free computer access in the lobby. As you saw, we have a parking on site, but it is important to remember that it is in extra charge and you must reserve it in advance.

Thank you again and we are looking forward to welcoming you back to our hotel.

Best regards,
Alexander
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Hamilton, Canada
Level Contributor
139 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed March 9, 2013

I stayed here for one night in February 2013 with my husband - we splurged on a junior suite and were not disappointed. The spacious suite has a jacuzzi tub fit for two, a fireplace, a huge comfy bed, lovely views of Rue Sainte Anne, and even a mini fridge to keep snacks and wine cold! We loved this hotel - it reminded us very much of our travels in Europe and had a quaint feel. The staff were marvelous and friendly, and we enjoyed the cappuccino machine in the lobby! The included breakfast the next morning was lovely - coffee, juice, fruit, crepes with sauce and preserves, various toast, and hard boiled eggs - a great start to our day. The hotel was in perfect walking distance to everything in Old Quebec, and was in a safe neighborhood to walk around even in the evening. Would definitely stay here again when in Quebec City!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandre B, Guest Relations Manager at Le Champlain Hotel, responded to this review, April 18, 2013
Bonjour,

I want to thank you for your very nice comments.

I am very glad that you enjoyed your stay in our Junior Suite room. This room is very perfect if you want a romantic escape in the old town. Jacuzzi, fireplace, sitting area and the king bed are good elements to have a wonderful stay.

Our staffs are always pleased to welcome guests and assist them. We strive to give a great experience in our hotel and in our city. I am also glad that you enjoyed our cappuccino machine. A great cup of coffee in the morning is the best way to start the day! The free breakfast is also another way to have a great day. We want to give variety and we try to change the menu every day.

I want to thank you again for your nice review; we are looking forward to welcome you back.

Best regards,
Alexander
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Montreal, Canada
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed March 9, 2013

This is the third time I come back to this hotel in Quebec City. The value/price is hard to beat!
It is a small hotel with a very small lobby, but friends met us there and we had free coffee and sat in the lobby and chatted before leaving for supper. The rooms are well appointed and comfortable. The room decor is pretty with exposed brick walls and ceramic tile floors with accent rug and the washrooms have these nice black sinks with koi fish motifs. Breakfast is included with the price of your room and it is a nice simple buffet with bread, bagels or waffles with a nice selection of jams and sirop, You can get regular coffee or go to the cappuccino/hot chocolate machine in the lobby and get your favorite morning drink there. There is also orange juice, cheddar cheese, cereals and meat spread (croton) available. It is very clean and the room is bright and well appointed.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandre B, Guest Relations Manager at Le Champlain Hotel, responded to this review, April 18, 2013
Bonjour,

I want to thank you for your review.

Wow, you came in our hotel for three times. I am very glad to read that and I hope that it won’t be the last time. We are always pleased to welcome people and we like to see back people that they already stayed with us.

The standard rooms are very great for people who just want to sleep and visit the city. Those rooms are the only kind in our hotel to have a brick wall and ceramics on the floor. The style of the room is retro with a touch of modernism. I am glad that you like it. You have right; the sink with the fish motifs is really cute.

For the breakfast, we want to give variety and we try to change it every day. We strive to give comfort, quality, cleanliness and services; when I read reviews like yours and people are coming back, we feel that we did our job.

Thank you again for your nice comments; we are looking forward to welcoming you back for a fourth stay.

Best regards,
Alexander.
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Additional Information about Le Champlain Hotel

Address: 115 Rue Sainte-Anne, Quebec City, Quebec G1R 3X6, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Free Breakfast Shuttle Bus service
Hotel Style:
#10 Family Hotel in Quebec City
#17 Romantic Hotel in Quebec City
#23 Business Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Le Champlain Hotel 3.5*
Number of rooms: 50
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Also Known As:
Hotel Le Champlain
Hotel Champlain Quebec
Le Champlain Quebec City
Le Champlain Hotel Quebec/Quebec City

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