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Le Champlain Hotel: Traveler Reviews

3.5 of 5
115 Rue Sainte-Anne, Quebec City, Quebec G1R 3X6, Canada
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Le Champlain Hotel
Ranked #18 of 98 hotels in Quebec City
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468 reviews from our community

Traveler rating
    246
    155
    48
    11
    8
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Families
85
 
Couples
234
 
Solo
21
 
Business
35
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Montreal, Quebec, Canada
1 review
“Lots of small added bonuses = great hotel”
5 of 5 stars Reviewed November 19, 2012

While looking for a place to stay in Old Quebec, we weren't sure which of the many hotels in the core of the village we would stay at. Were very glad that we picked the Champlain. First of all, it was one of the only hotels which offered parking - something hard to find in Old Quebec. But the hotel was so conveniently located that we didn't take the car out once, we walked everywhere. Secondly, we weren't sure what to expect out of the room itself in a hotel which is small and quaint and not a big chain hotel. We were not disappointed. The room was spacious (we were even upgraded), the bed was very comfortable, it was modern, there was a small electric fireplace which was a great bonus, and the bathroom was clean, also modern, and had a great shower. The shower itself even had shampoo, conditioner, and shower gel from Fruits and Passions! Thirdly, the breakfast buffet was small however it seemed to be all home made (bread, orange juice, etc), and was very tasty. Last but not least, the free espresso machine. This machine makes specialty coffees, hot chocolate, and has hot water for the variety of teas that are available to guests 24/7. In our short stay I'd say we visited the espresso machine 2-3 times per day! All in all, a great hotel and we would without a doubt stay here again!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Heidi S about Le Champlain Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandre B, Guest Relations Manager at Le Champlain Hotel, responded to this review
February 5, 2013
Bonjour,

First of all, I want to thank you for your nice reivew. It is truly appreciated.

The Old Quebec City is a wounderfull place. There is a lot of activities to do. Our hotel, as you mentioned, has the advantage to be in the heart of this town. Everything is near and you can walk everywhere without problem. It is also possible to park the vehicule at the hotel, but don't forget to reserv it in advance (limited place) and the price of the parking is not included with the room.

For the room, we strive to give quality, comfort and cleanliness. They are renovated and all the rooms have a flat screen tv. They are also bigger than some that you can have in other hotels. I am glad that you enjoyed the breakfast. We give our best to make it better. For us, it is really important that our guest can have a great stay.

Finally, I have no doubt that you enjoyed the coffee maker. This machine is fantastic!

I want to thank you again for your nice comments. We are looking foreward to welcoming you back.

Best regards,

Alexander
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Kota Bharu, Malaysia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
“Great value for money”
5 of 5 stars Reviewed November 14, 2012

As many have mentioned, this is great for value of $62 excluding taxes. The hotel may look rather dull compared to others but the room is extremely spacious, even the private bathroom is spacious. It is located at St. Anne road. But St. Anne rd is a rather long road, and the location of this hotel may appear rather obscure on this stretch of St Anne but if you follow along the Anglican cathedral and the big landmark of Clarendron hotel, you should be able to find it. The staff was polite, and spoke good English. In my short visit to QC, the notion that the people here refuse to speak to you in English is simply not sure. Even if they have to struggle hard, they will try to speak to you in English. Breakfast is provided, coffee maker with many types of coffee and tea for free.. It is strategic in the heart of Old QC where you can easily navigate to the fortified walls and the Plain of Abraham and others...

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cksheng74 about Le Champlain Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandre B, Guest Relations Manager at Le Champlain Hotel, responded to this review
December 25, 2012
Bonjour,

Thank you very much for your review.

As you mentioned, our rooms are really spacious. We want that our guests can have a comfortable stay with us.

Ste-Anne street it is an amazing street. It is located in the heart of the old Quebec, but it is really quiet. For that reason, our hotel is really well located.

Our staff likes to welcoming people and they do not have problem to speak in English, as you said in your review. They like to assist people when our guests need help.

Our coffee machine is a really nice advantage that we have and it is really great to take a good cup of coffee during the breakfast.

Thank you again for your comments.

Best regards,
Alexander.
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Oshawa, Canada
1 review
1 helpful vote 1 helpful vote
“A slice of boutique Quebec”
5 of 5 stars Reviewed November 9, 2012

A beautiful stay at a charming boutique hotel in old Quebec. Idyllic location close to everything. The staff were wonderful and the room really well kept. Typical breakfast was provided which started off the day well.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Skinny C about Le Champlain Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandre B, Guest Relations Manager at Le Champlain Hotel, responded to this review
December 25, 2012
Bonjour,

Thank you very much for your review. It is truly appreciated.

The hotel Champlain is, as you were able to see, located in the heart of the old town. Everything is at less than five minutes walk.

For the room and the breakfast we strive to give quality. The most important for us is that people have a great stay with us. Our staff is pleased to welcome people and assist them when they need something.

Thank you again for your review and we hope to see you back in our establishment.

Best regards,
Alexander
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Newmarket, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“OLD QUEBEC”
5 of 5 stars Reviewed November 9, 2012

Stayed 3 nights in August 2012.Booked this hotel partly on these reviews. This hotel was only one we could find with onsite parking, and it was perfect.We did not move car all 3 days and walked everywhere Also were pleased to be given an upgraded room. Thank You. Staff was friendly and helpful. The buffet was basic. Our lack of french was not a problem anywhere. We would stay here again.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask joeandpeggy about Le Champlain Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandre B, Guest Relations Manager at Le Champlain Hotel, responded to this review
December 25, 2012
Bonjour,

I want to thank you for your great review, it is appreciated.

The hotel Champlain is really well located in the Old Quebec City, you are at less than 5 minutes of the attractions, boutiques and restaurants. We are really lucky to have a parking directly at the hotel for 16,52$+taxes per night. But it is very important to reserve it in advance. It is nice that you were able to use it, even if you did not use it during your stay.

For the upgrade it is a pleasure. When we can do some, we do it without problem. But do not forget that sometimes it is not possible.

Our staff is always pleased to welcome people and for them there is no problem to speak in English. If you need assistance, they are always there for our guests.

Thank you again for your comments and we are looking forward to welcoming you back.

Best regards
Alexander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Free cappuccino , expresso, tea... Excellent location !”
4 of 5 stars Reviewed November 5, 2012

Room was just so so. Location was excellent, walked all over Quebec from this location. We saw it all in two days. The breakfast buffet included was good, however the coffe machine was the best. We saved so much money not having to buy cappuccinos , teas or expressos , hot chocolate, etc and it was excellent...the coffee area could be better if you rearranged the book shelves and added more seating.was too crowded there.
Only complaint was the front desk didn't give us a wake up call and we had a 6 am flight... Not good at all......!!!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 8 more reviews by JANal50 for Quebec City
Ask JANal50 about Le Champlain Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandre B, Guest Relations Manager at Le Champlain Hotel, responded to this review
December 20, 2012
Bonjour,

I want to thank you for your review.

I am glad to see that you enjoyed the city, the old Quebec city is a great place to visit. Also It is great that you enjoyed the breakfast and our coffee bar. I understand you when you say that the machine is the best thing, it is true.

I am a bit sad that you did not really like the room. We strive to give comfort and quality. I can understand that is not everyone who likes that kind of decoration. But for us, the important it that you were able to sleep well.

I was really surprised when I read that we forgot your wake up call. In general, our front desk team never forgets to program it. I am very sorry that it happened to you. We made the necessary to make sure that it will not happen again.

Thank you again for the time you took to write your review.

Best regards,
Alexander
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Additional Information about Le Champlain Hotel

Also Known As:
Hotel Le Champlain
Hotel Champlain Quebec
Le Champlain Quebec City
Le Champlain Hotel Quebec/Quebec City
Address: 115 Rue Sainte-Anne, Quebec City, Quebec G1R 3X6, Canada
Phone Number:
Region: Canada > Quebec > Quebec City
Amenities:
Business Center Free Breakfast Free High-Speed Internet Shuttle Bus service
Hotel Style:
#14 Family Hotels in Quebec City
#16 Business Hotels in Quebec City
#21 Romantic Hotels in Quebec City
Price Range: $$
Hotel Class:3.5 star (3.5*)
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