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“50 +/- stairs to get up to our attic superior room” 4 of 5 stars
Review of Auberge Place D'Armes

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Auberge Place D'Armes
3.5 of 5 Hotel   |   24, rue Ste-Anne, Quebec City, Quebec G1R 3X3, Canada   |  
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Ranked #10 of 104 Hotels in Quebec City
Fairfield, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
“50 +/- stairs to get up to our attic superior room”
4 of 5 stars Reviewed June 11, 2013

I loved this hotel with the exception of the long steep climb to our room in the attic. I would love to stay here again but I would definitely get a room on the first floor. Also, our room was kind of dark since the room looked out onto a building. There was a nice spa tub which was a great amenity.
All of the staff was wonderful and very helpful. The breakfast was amazing...lots of choices and all were great! The location couldn't be better. We had a car and never used it since we were in walking distance to everything.

Room Tip: The "superior" rooms in the attic have a lot of stairs
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleDore, Owner at Auberge Place D'Armes, responded to this review, June 16, 2013
Bonjour Hjl5370
We are very happy and even proud to read your comment. You loved our hotel, our so good breakfast, our incredible location and our City and were very satisfied of the service offered by our devoted people, thanks ! We understand that your only glitch concerns the lack of an elevator. In our rénovations we did our best to save the old walls , while adding modern amenities to provide you an unique stay. The attic rooms are charming with a real feeling of old Quebec : slant wood ceiling and exposed beams from 1850, stone or brick walls artisan-made american mahogany furniture, metal bed but they are up way up. Please understand the difficulty, even the major difficulty of installing an elevator in an old building but we are working on it. That is why we have a free valet service to carry the luggage up and down.
Superior, deluxe or junior suite are available on different floors, if you book by phone our great staff can help you to choose THE right room!
Your recommendation is the best reward our team can get: Merci Beaucoup!
Au plaisir de vous revoir lors de votre prochain séjour !
Michelle et Marc-Antoine Doré
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716 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
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English first
Edinburgh, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed June 9, 2013

This hotel is charming with lovely rooms (although being tall we had to mind our heads in the attic!) helpful and friendly staff and a perfect location. Our room was quiet and pretty although we didn't have a great view - but no real problem since you just have to step out of the front door for them! We loved our stay in Quebec and would definitely recommend. We had dinner on the last night in Pain Beni and it was the best meal I have had in a restaurant. 10/10!

Room Tip: A room at the front if you want a view but it might be noisier,
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleDore, Owner at Auberge Place D'Armes, responded to this review, June 16, 2013
Bonjour Sue S
Merci for taking time to give us a feedback on your stay. What an excellent review and I agree with you our location is fantastic. At the corner of rue Ste-Anne and du Trésor the only 2 pedestrian streets in upper Town. The hotel, as you mentionned, has a lot of character since it is 2 old buildings joined together. In our rénovations we did our best to save the old walls , while adding modern amenities to provide you an unique stay.
Our best asset is our team, devoted to our guests and their needs. They know their city and want to share it with you.
I will also pass on your kind to our chef and his crew at the Pain Béni. We are the only small hotel in town with a quality restaurant and this allows us to offer morning, noon and evening meals of quality. Glad you enjoyed it !
We hope to have the pleasure of welcoming you back.

Michelle and Marc-Antoine Doré
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Dedham, Massachusetts
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 7, 2013

This is a charming hotel. The location is absolutely great. The staff is wonderful and very accommodating. The one issue we had was addressed immediately.
We were told that each room is unique and the reviews bear that out. We stayed in room #4 and yes, I banged my head twice on the slanted ceiling. It has a soaking tub (and shower) that my wife just loved, king size bed, sitting area ... The was a Nespresso machine in the room. (Bring your favorite capsules if you have them. Only a couple are provided but they were not the best imho. ) The wi-fi was great, never a glitch.
Full breakfast selections from a lovely menu were included in our room price. Our first night dinner was at Pain Beni and was the best meal we had all week.
We used valet parking which worked quite well. We took a day trip and had no problem accessing our car.
If one thing stood out it would be the friendliness and helpfulness of the staff. They didn't laugh at my rusty French, so five stars for that alone.

Room Tip: Read the reviews for descriptions of the rooms since they are all different.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleDore, Owner at Auberge Place D'Armes, responded to this review, June 16, 2013
Bonjour Xdavis18
The entire team of the Auberge Place d’Armes would like to thank you for your wonderful words and taking your time to share them with us.
Merci for your compliments about our rooms and bathrooms. Combining 1730 old walls, modern amenities, hand made designer furniture and antiques give each of our rooms their unicity and soul!

Our team work hard, to provide a unique stay for each of our guests and let them feel l’hospitalité Québécoise !

I will pass to the Chef and his brigade your good words about breakfast and dinner ! Just to let you know as we describe the Pain Beni as a bistronomic restaurant that works with local ingredients according to season .

Just to add, next time, ask at the front desk for as many nespresso capsules as you want !
Your comment give us wings !
Michelle and Marc-Antoine Doré
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New Bern, North Carolina
Top Contributor
266 reviews 266 reviews
29 hotel reviews
Reviews in 113 cities Reviews in 113 cities
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed June 3, 2013

Thank you to Trip Advisor for helping me find this property.
My husband and I stayed her for a week and enjoyed every minute.
First of all, the hotel is centrally located and within minutes of walking to all major sites and restaurants.
Our room was Comfortable and Clean. We had a queen bed, shower, refrigerator, sitting area, air conditioning (who thought you would need that in Quebec City) and wi-fi. Also included was a full breakfast each morning.
The staff went out of their way to answer our questions, even providing a list of churches and the hours of their services.
We opted for the valet parking service for our car and it was well worth it. My one suggestion would be to have a clearer explanation of their location and parking on their web site. The street in front of the hotel is pedestrian only. Therefore you stoop your car a mere two doors down at the end of the street where the valet will pick up your car and park it for you. It is a bit confusing trying to find the hotel when you are new to the city and the GPS inaccurately has you "arriving at destination" when you are around the block.
We dined twice in their on-site restaurant Pain Beni where, again, the staff was wonderful and the food delicious. I also found the prices in the restaurant to be lower than many of the other places in town, so it's a good deal.
Thank you Romain, Noelle and the rest of the staff who provided a memorable visit for us.

Room Tip: We were in room 15 which faced the street. The temperature was just perfect and we opted to keep th...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleDore, Owner at Auberge Place D'Armes, responded to this review, June 16, 2013
Bonjour GmaSandra
Merci, to have taken time to share your feedbacks. We are honored by such nice comments on our city and Hotel.
First, we are happy that your consider our proprety and restaurant such great value .
Your comments are a source of motivation for us and we will past your good words to all of our Team, Noelle et Romain, maids, front desk, chef and brigade in Le Pain Béni . They work hard, in order that each of our guests will feel l’hospitalité Québécoise !
We are very happy that you felt the cosyness and charm of our rooms. The hotel has a lot of character since it is 2 old buildings joined together. In our rénovations we did our best to save the old walls , while adding modern amenities like to provide you an unique stay.
As you mentionned the location of the hotel is unique and add to the pleasure of discovering Quebec.
Thank you for your suggestion of a clearer explanation for GPS and location we are working on this !

Au plaisir de vous accueillir lors de votre prochain séjour !
Michelle and Marc-Antoine Doré
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Toronto
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 3, 2013

The Hotel is in the best location of old Quebec, we had a charming and clean small room , staff was helpful and pleasant. Great small Hotel but no elevator, not suited for a handicapt person.
The Restaurant food was very good and reasnoble, would stay there again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleDore, Owner at Auberge Place D'Armes, responded to this review, June 16, 2013
Bonjour Granitex
Merci, for taking your time to send us feedback on your stay We have done our best to save the old walls and windows while adding modern amenities to provide you a home away from home and give soul to our rooms ! I will definitely pass on your kind words to our team who work really hard, but with pleasure, to make sure our guests enjoy every seconds of their stay in Quebec city and feel <l’hospitalité québécoise>.
I will pass to the Chef and his brigade your good words le Pain Beni !
Au plaisir donc de vous vous accueillir à l’Auberge Place d’Armes lors de votre prochain séjour.
Michelle et Marc-Antoine Doré
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Northampton, Massachusetts
Top Contributor
137 reviews 137 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed May 29, 2013

It was pouring rain the entire time I was in Quebec (did I mention cold too?) but this staying in the Auberge Place D'Armes was warm and like home! The location is terrific, my room was simply delightful and modern, and the restaurant le Pain Beni was fantastic!! The staff was professional, friendly, and knowledgable. There is no reason to stay at the big Chateau Frontenac when you can have all of the amenities and more personal service in the very same location in town. I loved having breakfast (delicious!) included with my stay. It is very quiet there at night and I slept like a baby. The church bells can get a little loud at times but it's all part of that old world Quebec feeling. Will recommend this to all of my friends.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleDore, Owner at Auberge Place D'Armes, responded to this review, June 16, 2013
Bonjour Localgirl10330
The entire team of the Auberge Place d’Armes would like to thank you for your wonderful review. Your comments are a source of motivation for us.
With his unique location it is so easy to walk all over the city and discover all the charms of Quebec. The hotel has a lot of character since it is 2 old buildings joined together. In our rénovations we did our best to save the old walls , while adding modern amenities( soundproof windows, heated floors in the bathroom etc) to provide you an unique stay and each room is unique in size and décor. We tried for our guests to make Auberge Place d’Armes a home away from home.
I will pass on your kind words to the housekeeping team as well as to our chef and his crew at the Pain Béni without forgetting the front desk. We are proud of our team ! Everybody loves his job and loves meeting interesting people that choose to stay with us !

Au plaisir de vous accueillir lors de votre prochain séjour !
Michelle and Marc-Antoine Doré
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Victoria BC
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed May 28, 2013

If you're looking for a Hilton, go somewhere else. This hotel is small, is not part of a chain, and has no Fitness Centre [and no elevator!]

HOWEVER, if you appreciate a small hotel in an 18th century building in a perfect location, with a good breakfast at no extra charge, read on! The staff are friendly, helpful, perfectly bilingual and they'll carry your bags up the stairs for you. The location is ideal - across the Square from the Château Frontenac, in the Old City. It's clean and quiet and the stone walls and timber beams add to the great atmosphere.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleDore, Owner at Auberge Place D'Armes, responded to this review, June 16, 2013
Bonjour JamesBay
Merci for your compliments about our rooms and bathrooms. Combining 1730 old walls, modern amenities, hand made designer furniture and antiques give each of our rooms their unicity and soul!
As you mentionned the location of the hotel is unique and add to the pleasure of discovering Quebec.
I will pass to the Chef and his brigade your good words about breakfast, it is the most important meal of the day it as to be good !
Our team works really hard, but with pleasure, to make sure our guests enjoy every seconds of their stay in Quebec city and feel <l’hospitalité québécoise>.
We would like to thank you for your wonderful words and taking your time to share them with us.
Au plaisir de vous accueillir lors de votre prochain séjour !
Michelle and Marc-Antoine Doré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Auberge Place D'Armes

Address: 24, rue Ste-Anne, Quebec City, Quebec G1R 3X3, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#9 Family Hotel in Quebec City
#12 Romantic Hotel in Quebec City
#18 Business Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Auberge Place D'Armes 3.5*
Number of rooms: 21
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Also Known As:
Auberge Place d`Armes Hotel Quebec City
Auberge Place D'Armes Quebec/Quebec City

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