As others have reported ad nauseum, the hotel is in a perfect location, service is great, and the included breakfast is delicious.
I was so looking forward to staying here, but I ended up disappointed with the room I was allocated. If I went again, I would ask for any room other than #11 - it had the exposed brick wall, but it was tiny, and the bathroom was almost unmanageably small, with the distinct smell of mold due to the water from the shower hitting the exposed brick over time. There was no way to get any fresh air into the room either, so the musty, closed-in, moldy smell hit you every time you entered the room.
The couple we travelled with got room #12, which is the one pictured in the main photo here, and it was stunning.
I realize that all of the rooms are different, and that it's a very old building with the quirks that come with that, but seeing the difference between what they got and what we got for the same price left me jealous....and definitely disappointed.
Ask for any room except #11
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 21, 2013
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Merci beaucoup for taking the time to share your experience with us on Trip Advisor.
We are very sorry to read that your stay with us did not meet your expectations. We want all our guests to feel at home and we would have been happy to work on a solution if you had expressed your preoccupations with the front desk team.
The room has been inspected after reading your comment and the ventilation system repaired. Really sorry about the inconvenience
Should you wish to have a larger room at your next stay, just enquire at booking time; we have different categories of rooms from small to oversize.
The first meal of the day is important and we make sure that our guests starts well their day with excellent coffee and a nice variety of breakfast offerings. Thanks for your nice comments.
En espérant avoir le plaisir de vous accueuillir à nouveau
Michelle et Marc-Antoine Doré
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.