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“Short break, lovely hotel” 4 of 5 stars
Review of Auberge Place D'Armes

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Auberge Place D'Armes
3.5 of 5 Hotel   |   24, rue Ste-Anne, Quebec City, Quebec G1R 3X3, Canada   |  
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Hotel amenities
Ranked #8 of 102 hotels in Quebec City
Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Short break, lovely hotel”
4 of 5 stars Reviewed January 31, 2013

Visiting family in Montreal for the holidays, we decided to go for a short break to Qc City. We stayed at the Auberge mid December 2012 for 2 nights, and chose the hotel based on location and the fact that it was a historic building. We actually sourced our choice from Trip Advisor. Normally we stay in cheaper accommodation, or self catering, however we were treating ourselves this time, and we were very happy with the choice, definitely worth the money to have a bit of luxury!

The location is excellent and the room was great. We paid extra to get one of the junior suites and the room didn't disappoint. Upon arrival the reception was friendly and informative, they spoke English no problem. We were given the Marie Antoinette room, only on the first floor so not many stairs. The landing to the room has the internet point for the hotel, and ice machine, and a little fake fire with seating. The room itself has great views and faces the Chateau Frontenac, and is nicely decorated and furnished. The bed was king size, super comfy and warm. The room was equipped with a mini fridge, tassimo machine, c. 34in flatscreen and a little fake fire which gives off heat. Breakfast with the stay was tasty, we even got breakfast in bed one morning, but you have to ask for it. It was snowing a lot outside, a perfect winter wonderland, and we enjoyed hanging out in the room and people watching from the windows where there was a ledge to sit up on. The views were great, such a good location in Qc City, it really doesn't get better than this, and so much more character than staying at the Frontenac!

Downsides were, if they can be considered downsides: no parking at the hotel, but the nearest parking isn't too far away, apparently we could have had a valet service. Slightly disappointed we didn't get bathrobes and slippers for the $ we paid, or something a bit more special to make us feel as opulent as the room did. We only had enough tassimo pods for 2 coffees, we had to ask for extra. If you mind, the Marie Antoinette room only has a shower, whereas the other Jr Suite has a bath.

Would definitely recommend if you don't mind spending the cash.

Room Tip: Can only speak for the Marie Antoinette room, it won't disappoint if you don't mind about th...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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611 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2013

My wife and I spent 5 days and 4 nights in Quebec City and stayed at Auberge Place D'Armes. We stayed in room 6 and enjoyed the beautiful view of the Chateau Frontenac. Our room was clean, comfortable and (most importantly in January) warm. We were treated like family by all of the staff (especially Romain, Noelle and Jonathan) and we appreciated their suggestions for shopping and meals. The restaurant, Le Pain Beni, had a nice selection for breakfast and we also enjoyed the fondue for two when we arrived the first evening. The location of the hotel is perfectly central. Really, we can't think of anything negative to say. We can't wait to come again (though it may be in the summer!).

Room Tip: The staff are accommodating when selecting a room, so call or e-mail them first with your preference...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2013

We spent three nights here in January, and had a great time. The auberge is ideally situated -- just across the square and down a quaint side street from the Chateau Frontenac, overlooking the St. Lawrence. The location proved particularly valuable, due to snow and temperatures that dipped down to -25 F degrees.... We could easily head over to the stairs and down to the old town, or head in the opposite direction and into the more modern part of the city. The hotel itself is charming, and while we spoke French, the staff was equally comfortable with English speakers. Our room was a gem, and the modern bathroom with heated floor was a treat, as was the heated closet that really brightened the challenge of dressing for a Canadian winter's day. Mattress was very firm, for those who like that. We loved the adjoining restaurant -- Le Pain Béni -- that merits its stellar reviews. Breakfast was included in the lodging cost, which is definitely the way to go. We heartily recommend this quaint auberge.

Room Tip: Our room overlooked the street -- no problem with noise, and the historic view is a great sight to s...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Top Contributor
64 reviews 64 reviews
18 hotel reviews
Reviews in 40 cities Reviews in 40 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 12, 2013

We were delighted with the ambience of this auberge and the fantastic location. Our room (we think it was #4) was a junior suite and was perfect for our Thanksgiving getaway. The bathroom was lovely with a terrific soaker tub which I thoroughly enjoyed,. You can't beat the view of the Chateau Frontenac and the old Anglican church. It's ideally located for exploring Quebec City, particuarly the proximity to the lower town. The hotel staff were friendly and the breakfasts were hearty and delicious; provided for a nice selection. We would definitely stay here again as it was so comfortable; although we do like to try different places to try new experiences. We were advised in advance where to park on Ste Anne so we could haul in our luggage before parking; the staff were very accommodating in carrying our luggage to/from our room. Highly recommend a stay here

Room Tip: We loved the Junior Suite, 2nd floor down the hall (room 4?).
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maine
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 4, 2013

We spent three nights at the Place D'Armes between Christmas and New Year's. Overall it was a lovely place, and we feel we made a good choice. We had two different rooms during our stay, which we knew would be the case when we reserved-- so we got to check it out a bit more in depth than the average guest.

I particularly enjoyed the old stonework throughout the hotel, and various "artifacts" worked into the current function (such as an old iron chimney clean-out door in our bathroom-- left in place and used as a cubby for the toilet paper rolls.) The staff were gracious and helpful. Breakfast was great, and the restaurant area was cheery and hip. As coffee fiends we enjoyed that each room had a Nespresso espresso-pod machine (though I would have appreciated a few extra pods-- one per person per day is a low ration for me!-- I'm sure they would've supplied if I'd troubled to ask.) The location, obviously, is pretty ideal for tourist-ing. Parking is at an underground garage about a block away-- it was $13/day.

We had no significant issues at the Place D'Armes. A few piddling comments, though. First, the front steps are quite steep. It may be that there is a back entrance with a ramp or elevator (I didn't investigate)-- but I would not want to tackle the main entrance with any active lower-extremity joint problems! Also, there is no real "lobby" to speak of. There is a tiny lounge, up the first stairs, with a communal computer and small fireplace. But the reception area is more like a restaurant hostess station (actually, sort of doubles as that) than what you might consider a hotel lobby. Somehow, coming in the front door of the hotel each time, I felt a bit like I was going in to the world's swankest youth hostel. I just couldn't shake that slight sense.

There was no youth-hostel-ness beyond the entrance, though. In our rooms most everything was excellent, or better. There were a few places though, mostly in the bathrooms, where things were starting to look just a tad tired-- tile grout getting slightly "off", woodwork finish getting a little water damaged, etc. Nothing functionally problematic, and nothing that I wouldn't tolerate for months (or years) in my own home before I addressed it-- but, still, the sort of details that can really make a room seem perfect, or not.

Like other reviewers, we too had a little difficulty with water temperature. We each took a bath each day (we have the world's smallest tub at home, so really enjoy the luxury of a soak while on vacation.) My girlfriend had good luck with the bath, getting nice hot water each time on the first try. But I seemed to be cursed-- the hot tap would run lukewarm endlessly, leaving me standing around half naked for quite a while. Then I'd give up, try again a while later, and have success. I imagine it depended on something going on with hot water demand elsewhere in the building.

But what is really amazing is that they have managed to insinuate running water into this building at all. And electricity. And a sprinkler system. Etc. Truly, you look at this place, built (parts, at least) over 300 years ago, of stone, and it's quite a marvel that they were able to work in all these modern systems, without literally demolishing the structure or figuratively demolishing its charm. Under the circumstances, a little hot water irregularity can be easily brushed. While lying around in my boxers waiting to try the tub again I was busy thinking, wow, look at that stonework-- look at that fireplace-- how did they get a wall in there?-- oh, and hey, there's the Frontenac, right across the plaza out the window...

In summary, this was a very pleasant stay. I'm not quite to the point that if I couldn't get a reservation here, I wouldn't go to Quebec-- but If you told me I was going back the the Place D'Armes, I'd be delighted.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 1, 2013

We thoroughly enjoyed our 3 nights at this hotel. Great service, nice breakfast (with many options), perfect location and even a gift for New Year's Eve! We strongly recommend it!! On a quieter side street but still close to everything!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington, Vermont
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2012 via mobile

Our first visit to Quebec City and we now have a favorite new city! Arrived a day early to beat a major snow storm and the Auberge helped us get a room at 2am at their sister hotel a few blocks away -Hotel Champlin (also lively). We transferred early afternoon and every need was met, coziness found; the perfect home base for our adventures. Loved the room's rustic combo of wood beams, red brick walls and gray stone walls (the latter 2 even in the shower!) we loved the radiant flooring in bathroom and multi shower heads /jets (try 8+)! breakfast at Pain Beni each morning was yummy (but not overly wasteful or fat-laden). The friendliness and knowledge of all staff we met was outstanding. Since we knew about lack of elevator service, we just used the stairs to 3rd floor as bonus workout. Room was nice & quiet, yet hotel was located fabulously in Vieux Quebec and we walked everywhere. What a treasure to have stayed here!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Auberge Place D'Armes

Address: 24, rue Ste-Anne, Quebec City, Quebec G1R 3X3, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#7 Romantic Hotel in Quebec City
#9 Family Hotel in Quebec City
#13 Business Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Auberge Place D'Armes 3.5*
Reservation Options:
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Also Known As:
Auberge Place d`Armes Hotel Quebec City
Auberge Place D'Armes Quebec/Quebec City

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