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“Never going back there, rather sleep in the car” 1 of 5 stars
Review of Auberge Quebec

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Auberge Quebec
2.5 of 5 Hotel   |   3055 Boul Laurier, Quebec City, Quebec G1V 2L9, Canada (Formerly Auberge Sir Wilfrid)   |  
Hotel amenities
Ranked #100 of 104 Hotels in Quebec City
Edmundston
1 review
5 helpful votes 5 helpful votes
“Never going back there, rather sleep in the car”
1 of 5 stars Reviewed August 5, 2011

Ants all over the place, gross and not very clean. We left the hotel.

Stayed August 2011, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 reviews from our community

Traveler rating
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    16
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Rimouski, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 5, 2011

This is an old establishment, in great need of a complete overhaul. We couldn,t sleep because of the terrible rancid humidity odor, no matter how we tried to air the room. Cleanliness was below par, bedding incomfortable. The included continental brakfast was laughable (1 kind of juice, only toasts from industrial bread with cups of cheap fruit jam, no tea!!! available). Very poor uqality for the price!!!

  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 2, 2011

I am 42 and have traveled a lot. Yet this was my worst experience ever; I hope we had slept in my car. The manager of hotel tells lies about everything, and promises things he can not offer. They charge you for services you have not used and if you are not happy and want to leave there is a $45 penalty (have you ever heard of this?). There is also a $0.65 fee for local phones which you'll note only on your bill. Breakfast is terrible, hotel is dirty and noisy and overall it kills all the joy of traveling to such a beautiful city.
I plan to come back next year and this time go to a real hotel/motel.

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Top Contributor
64 reviews 64 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 7, 2010

We change our room twice. There was some mold spores around the bath tubs. The bedroom carpet was quite dirty. The aircon was very old. Free breakfast was not very good. The toaster oven needs to be replaced. Keeps on burning our toast.
Needs a good renovation!!!

  • Stayed June 2010, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, BC
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 23, 2010

This hotel is in a cluster of hotels close to main roads but not much else of interest. Person at front desk was not negative but also not highly positive, either. The decor makes the place look like it should smell musty, but thankfully it doesn't. Slightly smallish room with comfortable bed and uncomfortable chairs what haven't been updated in many years. Standing wardrobe rather than built-in closet. No shampoo in rooms! Swimming pool hasn't been filled by late May long weekend (???). Wood subfloors and stairs everywhere make for lots of squeaks. There are several restaurants within a 5-minute walk and some malls 10-15 minutes away by foot. One could probably do better, even in the area.

  • Stayed May 2010, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Ontario
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 18, 2009

It's a good hotel, but the comfort level is relative...
We stayed for 3 nights: 2 adults and a 3 year old in Double bed room. about $120/day.

First of all if your room is not right next to the receprion - expect a maze of stairs and hallways!!! if you are close to reception expect people passing by your door every 10 mins starting at 6am for breakfast!!!

In the Room: Everything is pretty small and basic - of course everything is there: TV, A/C, clean sheets, breakfast, etc. But the TV is rather small and only 3 chanels in English out the 20-something available. The A/C was blowing you off the bed and is pretty loud as it is pretty old ( turn it off and it gets very warm, very fast) ; and the breakfast contained of coffee/tea, sugary cereals, bread, bagels, jam and peanut butter, and canned fruits - so that pretty much all-sweets, which was a little iffy even though it's a buffet. I mean a little cream cheese or may be some cold cuts and cheese wouldn't hurt and may be a fresh fruit - nothing fancy, just apples... I like my sugars, but how much sugar can one consume in the morning! Oh well. THere are also a coule of vedning mashines - cookies, chips, candi!

Every 5th tile in the washroom was cracked, but water is hot and the cleaning personel was very very good!
About the location: The Good thing is that the hotel was right next to the bus that would take you to the Old City. Aquarium, etc. There is a Subway, Burger King and McDonalds around as well as a couple of restaurants. Nothing really for breakfast that we could find. Also there is a St.Huberts - very nice, friendly and affortable for lunch or dinner (there is a pick up as well as dine-in).
We didn't find Tim Hortons or Grocery store; and the only convenience store close-by was basically a booze store.

The pool looked nice and available - so that's another plus.

The staff was ok, except their English is very basic, so they couldn't answer the simpliest questions really, so don't count on that. I realize that it's Quebec, so French is there first language, but some basic English for the hotel has be availabla, no?

If you are looking for comfort all over - that's not exactly the place; and if you don't care about comfort much - then you can find something cheaper! so personally I wouldn't stay here again: either go a little higher in price and get the comfort (there are lots of hotels along that street) or go a little lower and don't expect anything...

  • Stayed August 2009, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 29, 2008

The rooms needs a makeover. It's a bit dated. If you get a room in the back of the hotel, it's a long walk to your room. The continental breakfast is average. The 11 bus passes in front every 20 minutes and takes you into old Quebec in about 40 mins.

Ginger restaurant across the street offers good meals but a bit pricey. It's a good place for ambiance and to chill.

  • Liked — price
  • Disliked — location and decor
  • Stayed May 2007, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Auberge Quebec

Address: 3055 Boul Laurier, Quebec City, Quebec G1V 2L9, Canada (Formerly Auberge Sir Wilfrid)
Location: Canada > Quebec > Quebec City
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #100 of 104 Hotels in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Auberge Quebec 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Auberge Sir Wilfrid Hotel Quebec City
Auberge Quebec Quebec City

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