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“Good place to stay in old Quebec” 4 of 5 stars
Review of Hotel l'Ermitage

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Hotel l'Ermitage
2.0 of 5 Hotel   |   60 rue Sainte-Ursule | Old Québec, Quebec City, Quebec G1R 4E6, Canada   |  
Hotel amenities
Ranked #58 of 102 hotels in Quebec City
Beaver Dam, Wisconsin
Top Contributor
64 reviews 64 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
50 helpful votes 50 helpful votes
“Good place to stay in old Quebec”
4 of 5 stars Reviewed October 25, 2012

We enjoyed our stay in this hotel.
Pros: It's in Old Quebec, which is not that large, so that you can easily walk to everything, return to your room when you want a rest, and go out again later. Location is important in a city. The room, though small, was quite nicely done with new, high-quality decor. The bed was comfortable. The shower was quite nice and water got hot quickly. I felt like I was in the movie, "Midnight in Paris." We got a good price through priceline, but it did not include breakfast. However, we discovered a small restaurant, Le Petit Coin Latin down the hill, which was less touristy than most and very good. Parking was available for $18/night with a valet who did a nice job.
Cons: The walls are thin, and we did hear people coming and going and talking in the next room, but it was not annoying to us. The snack machine took only one-dollar coins. Only one pot of coffee each day comes with the room; you must pay extra for more. This wasn't really a problem, either, since we went out for meals, anyway, but it would have been nice to have some decaf and/or tea in the evenings. The room temperature was warm to us, and we could not open the window or turn on the fan in the air conditioner. so it was a little stuffy, but not too bad.

All in all, we loved the L'Ermitage and would certainly stay here again since we did get a good price.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBergeron-Ouellet, General Manager at Hotel l'Ermitage, responded to this review, May 9, 2013
Dear guest,
We're happy to see that you enjoyed your stay at our hotel and that Hotel l'Ermitage has met your expectations. Thank you for taking some of your time to share your review with us! We will take note of your comments. We look forward to welcome you again on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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55 people have reviewed this hotel

Traveler rating
    13
    31
    4
    6
    1
See reviews for
18
19
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • French first
  • Italian first
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  • Portuguese first
  • Spanish first
  • Any
English first
Vancouver, Canada
1 review
1 of 5 stars Reviewed October 13, 2012

good location but TINY room and bathroom. The heating seemed to be turned up to maximum level all day and night so it was like sleeping in a sauna even with our radiator turned off. Rooms are very noisy and can hear everything from the room next door including people going to the bathroom which was really annoying. Would not reccomend this hotel.

Room Tip: dont go to this hotel
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 15, 2012

The hotel is very unique, like walking into a house! Our room was on the ground floor, and was tiny. You could hardly walk around the end of the bed without hitting the TV. Despite this, the room was very nicely decorated, and was very modern. Our bathroom had a fantastic walk in shower, and the sink was the bedroom. Breakfast is taken in a restaurant around the corner. This was very nice, lots of hot choices, and a great selection cold; fruit, yoghurt etc. The hotel is in a great location, but at the top of the hill.

Stayed September 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frankbeo, Director of Sales at Hotel l'Ermitage, responded to this review, November 20, 2012
Dear guest,
Thank you for taking some of your time to review our hotel. We're glad to see that our hotel has met your expectations. As you mentioned, our hotel has a great location in the heart of old Quebec city, near all the main attractions of the city. We hope you enjoyed Quebec city and we look forward to welcome you again on your next visit!
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Toronto
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 3, 2012

This hotel is an excellent value. It is located on a quiet street in the Old City. It is very convenient to everything. We were traveling with two young boys and were thrilled to find a park with a great climbing structure just one block away. Our room had a charming balcony and was quite spacious. We also used the rooftop hot tub at the affiliated hotel. The breakfast was fine and the staff seemed very professional.

Stayed August 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frankbeo, Director of Sales at Hotel l'Ermitage, responded to this review, November 20, 2012
Dear guest,
Thank you for sharing your comments about our hotel. We're glad to see that you had a great stay with your family and that our hotel has met your expectations. We would be really happy to welcome you again on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 7, 2012

We were really impressed with this hotel. Our room was very tiny, as was the bathroom, but the room had lots of character, with a beautiful brick wall, well maintained, and best of all - a gorgeous small private balcony attached to our room looking over Old Quebec.

It was a fairly basic hotel room, but we loved it, and the location was perfect, being in the heart of Old Quebec. They also have a hot tub available on the roof top of the Acadia Hotel which was free to use for us (only a few steps away from Hotel L'Ermitage), which was a nice treat for one evening.

The continental breakfast was served at a restaurant just a block away from the hotel, the food was just a basic breakfast buffet of bacon, eggs, sausage, cereal, fruit and crepes. Nothing spectacular but it was okay, and free.

Overall, a great place to stay in an absolutely beautiful city!

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frankbeo, Director of Sales at Hotel l'Ermitage, responded to this review, November 20, 2012
Dear guest,
Thank you for taking some of your time to review our hotel. We're really happy to know that you were impressed by our hotel and that it has met your expectations. We would be happy to welcome you again on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2012

We really enjoy our stay in this hotel. The room was huge, clean and cozy. Staff was excellent. Special thanks to Julio and Alejandro. A great location, inside Old Quebec.We would definitely go back again!!!!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frankbeo, Director of Sales at Hotel l'Ermitage, responded to this review, November 20, 2012
Dear guest,
thank you for sharing your comments on TripAdvisor! We would be happy to welcome you again on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel l'Ermitage

Address: 60 rue Sainte-Ursule | Old Québec, Quebec City, Quebec G1R 4E6, Canada
Location: Canada > Quebec > Quebec City
Amenities:
Free High Speed Internet ( WiFi ) Spa
Hotel Style:
#9 Spa Hotel in Quebec City
#35 Family Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel l'Ermitage 2*
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Also Known As:
Hotel L'Ermitage Quebec/Quebec City

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