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Courtyard Quebec City Downtown: Traveler Reviews

3.0 of 5
850 Place d'Youville, Quebec City, Quebec G1R 3P6, Canada (Downtown Quebec City)
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Courtyard Quebec City Downtown
Ranked #13 of 97 hotels in Quebec City
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493 reviews from our community

Traveler rating
    326
    140
    18
    7
    2
See reviews for
Families
134
 
Couples
194
 
Solo
16
 
Business
49
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Sydney, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
“Faultless”
5 of 5 stars Reviewed January 10, 2013

We stayed in a two queen room which was fine for two adults and our teenagers. It was very well furnished with comfortable beds and a good sized bathroom. Wifi worked fine most of the time, occasional slow downs for video, this was not a big deal. Location is great, just outside the old city. It is an easy walk to see the old city even in deep snow. All the staff were exceptionally helpful and friendly. The food was all good - we had all breakfasts and dinners at the hotel so tried quite a lot of the menu. The breakfasts in particular were fantastic a credit to the chef. Would stay here again if we ever make it to Quebec again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Reginald M about Courtyard Quebec City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine G, Front Office Manager at Courtyard Quebec City Downtown, responded to this review
January 29, 2013
Dear Client,

Thank you so much for your kind words and constructive feedback on your recent stay with us.

We appreciate your input and will be sure to share your comments with our team as we are constantly looking for ways to better meet and exceed our guests expectations. We are glad to hear you found our location convenient for your activities in the area

We hope to have another opportunity to impress you with our service and amenities the next time you are in the area.

With best regards,

Catherine Germain
Front Office Manager
Courtyard by Marriott Quebec City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Quebec, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Good Service!”
4 of 5 stars Reviewed January 9, 2013

Despite the fact that this hotel is very well located, we appreciated the good service from all the employees and the room was very well kept and cleaned.

The internet and the TV cable weren't working very well but it was not that important for us.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Koko M for Quebec City
Ask Koko M about Courtyard Quebec City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine G, Front Office Manager at Courtyard Quebec City Downtown, responded to this review
January 29, 2013
Dear Client,

Thank you very for your wonderful comment! Our staff is one of our greatest pride! Be sure that we will forward your comment to our staff!

We look forward seeing you again very soon.

With best regards,

Catherine Germain
Front Office Manager
Courtyard by Marriott Quebec City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brasília
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 7, 2013

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

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Ask Ciro G about Courtyard Quebec City Downtown
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Catherine G, Front Office Manager at Courtyard Quebec City Downtown, responded to this review
January 29, 2013
Dear client,

Thank you very much for this amazing review!!! We are extrelly glad that you enjoyed your stay with us!

We hope to see you again in a near future!

With best regards,

Catherine Germain
Front Office Manager
Courtyard by Marriott Downtown Quebec City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Gorgeous”
5 of 5 stars Reviewed January 5, 2013

The hotel is absolutely beautiful and so is the location. I stayed there on New Year's and you can see the ice rink of Place D'Youville from the hotel lobby. It is litterally 10 seconds away. Complimentary wifi is also nice.
Buffet breakfast goes for $ 15..decent price for a hotel breakfast but if you think it's too much, there are plenty of other options aroud the hotel.
Aside from the incredible location, the best part has to be the rooms. The beds are very comfortable, the bathrooms are huge, and the overall appearance is very pleasing.
I would recommend this hotel to everyone!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask youngmtl514 about Courtyard Quebec City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine G, Front Office Manager at Courtyard Quebec City Downtown, responded to this review
January 29, 2013
Dear valued guest,

On behalf of our team we are very glad to hear that you enjoyed your stay in Montreal! Our staff are one of our greatest pride! We are glad to hear you found our location convenient for your activities!

We hope to see you agin very soon!

Catherine Germain
Front Office Manager
Courtyard by Marriott Quebec City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SP
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
“Excellent service”
4 of 5 stars Reviewed January 4, 2013

It was a great experience staying in this hotel. Concierge and front desk staff were very attencious.
Hotel is not located very close to old quebec city but it is still a good location.
Room and bathroom are in good conditions.
The only complaint is regarding the dinner on Christmas eve. We had booked a table in the hotel restaurant at 9 PM. When we arrived we were informed the kitchen would close in few minutes and we should order immediately. Nevertheless we had a great dinner. Food was delicious.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Andre_Brasil about Courtyard Quebec City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine G, Front Office Manager at Courtyard Quebec City Downtown, responded to this review
January 29, 2013
Dear guest,

Thank you so much for your kind words and constructive feedback on your recent stay with us. We appreciate your input and will be sure to share your comments with our team as we are constantly looking for ways to better meet and exceed our guests expectations. We are glad to hear you found our location convenient for your activities in the area and apologize if our dinner offerings were disappointing.

We hope to have another opportunity to impress you with our service and amenities the next time you are in the area.

Thank you,

Catherine Germain
Front Office Manager
Courtyard by Marriott Downtown Quebec City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Quebec City Downtown

Also Known As:
Courtyard Quebec City Downtown Hotel
Courtyard Quebec City Downtown Hotel Quebec City
Marriott Quebec City
Courtyard Quebec City
Quebec City Marriott
Quebec City Courtyard
Courtyard Quebec City Downtown
Address: 850 Place d'Youville, Quebec City, Quebec G1R 3P6, Canada
Phone Number:
Region: Canada > Quebec > Quebec City > Downtown Quebec City
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#6 Family Hotels in Quebec City
#7 Business Hotels in Quebec City
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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