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“Excellent value for money, comfort with a conscience” 4 of 5 stars
Review of L'Autre Jardin

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L'Autre Jardin
2.5 of 5 Inn   |   365 Boulevard Charest Est, Quebec City, Quebec G1K 3H3, Canada   |  
Hotel amenities
Ranked #57 of 124 Quebec City B&B and Inns
Ferney-Voltaire
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
“Excellent value for money, comfort with a conscience”
4 of 5 stars Reviewed July 17, 2011

We stayed here for one night on our way to somewhere else. We paid $230 + $12 to park in a supervised outdoor lot around the corner. Our room was comfortable, clean and spacious with cable TV. The breakfast was a very generous buffet with variety and good quality organic food items. The hotel staff and owners are part of a fair trade network and do a lot of good in developing and developed countries.
Just two minuses, which are entirely relative: while the neighborhood is nice, with several good dining options, it is a bit far from the old walled city and port area. You can take one of three buses, but they're not that frequent on Sundays. Second, the guy who was at the front desk when we checked out seemed new and clueless. Not stupid, just didn't know the ropes. He messed up our reservation for our stay on the way back and we had to go across the road to the colder, pricier Royal William. He also got a couple of things on our bill wrong. So bottom line, absolutely stay here if you don't mind bussing around town a bit, but check and double check your bill/reservations.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandrineViel, General Manager at L'Autre Jardin, responded to this review, August 12, 2011
Dear guests,

Thank you very much for your nice comments, we are very happy to see that you enjoyed your stay with us.

We will continue to try make your stays a very good experience and improve the formation of our front desk personnel to not replicate the same mistake. We apologize for the inconvenience and insure your that they are all willing to do their best and will double check the date before confirmed it.

Yours sincerely

Sandrine Viel
General manager
Auberge Autre Jardin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
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    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 10, 2011

We loved our stay at L'Autre Jardin. Very nice spacious rooms, good rates, excellent and healthy bufet breakfast. And all with a social entreprise angle. Unique and worth a try!

  • Stayed July 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2011

We checked in last minute to this `hidden gem`of a hotel -- & were more than pleasantly surprised with the amazing service, helpful staff, and yummy included breakfast. The staff were especially helpful with advice and directions for Carnaval! All the breakfast food was fair trade. The room was small, but comfortable. & We LOVED the murphy beds -- gave us lots of roomto get ready.

Thanks for hosting our Girls` Weekend!

  • Stayed January 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Velden am Woerthersee, Austria
Top Contributor
140 reviews 140 reviews
107 hotel reviews
Reviews in 109 cities Reviews in 109 cities
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed November 2, 2010

This is a hotel I would normally have loved. The location is not perfectly central but still good. It is about a 15 minutes walk to the old town and the harbour. Off street parking is available but two blocks away. The area has a few restaurants and bars. The interior is modern with a bit of a New Age type touch. Staff is very friendly and helpful. I had a standard room which was spacious, newly furbished and nicely decorated. But there, the weird thing comes in. The windows cannot be opened. There is air condition in the room but still the air quality is really bad. Imagine you don’t open the window in your bedroom for a week, this is how it smells. I heard the rooms facing to the back have windows which can be opened. The breakfast was included in the price. It wasn’t the poshest I have seen but they had a good selection and everything was organic and fair trade. It is a recommendation if you get the luxury of a window that can be opened, and the smell in the room is really the only reason I cannot give this hotel five points.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 31, 2010

We were two couples, one French and one from the US, traveling together and all four of us loved this hotel. The rooms were lovely and comfortable, the breakfast generous and delicious, and the location great, a short walk to the old city. The people at the front desk bent over backwards to be helpful and we were happy to be supporting several community endeavors. We'd recommend this place to anyone who is traveling to Quebec City.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ontario canada
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 23, 2009

We stayed at the L'autre Jardin for 1 night during Carnivale. The price was much higher than usual, but we didn't find out until checkout. We were not very pleased about this. If booking here make sure you mention if you have AAA/CAA there is a discount. The Inn is located outside of the main city centre, a little too far to walk, but only a few minutes by car. There is no parking at the Inn, we had to pay $12 to park around the block. There is however a spot to unload your luggage, the street is very busy. The room has high ceilings, and the bed was so-so. The towels are the cheapest I have ever used, but the bath tub was fantastique. It was a hydro-therapy tub and fit 1 person. The Inn is located around many high rise buildings, and there is no view here. There is a pita pit across the street and a big hotel. I would book something closer to the vieux de quebec, this Inn was over priced for what it has to offer. The staff were pleasant and spoke both english and french. The breakfast was simple, croissants, toast, cereal and the coffee was good. A pleasant place to eat and start the day. The shop was closed on sunday.
There are some unique touches to the Inn, if you can book a luxury room for under $130 a night then maybe would be ok, I would recommend paying a little more money and staying in the city centre.

  • Stayed February 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto, ontario
Top Contributor
61 reviews 61 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed September 1, 2008

We were in the Quebec City area for a short family vacation right after New Years day. Since our daughter is into Fair Trade and Eco Friendly everything, this was perfect. The food and decor is all fair trade. It is a converted warehouse so the ceilings are high. Each room was decorated differently and it was a pleasure to be somewhere unique. The front desk was extremely helpful, trying hard to communicate with us. Our daughters are bilingual so that helped. We were able to walk to the old city and the vegetarian restaurant that was recommended was out of this world! There is a lot of steep walking to the old city, but it is cool to get a sense of the city. We were able to walk to the train station where we had to see 2 of our daughters off. Breakfast was plentiful, fresh, and good enough. The only thing negative would be parking. The street is VERY busy and you have 20 min in front to drop off, then you have to go to a parking lot nearby. You do have to pay a reasonable amount and they give you a pass to let the parking lot owners know. We would definitely stay here again

  • Liked — Unique decor and location
  • Disliked — Drop off zone, no parking on-site
  • Stayed January 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about L'Autre Jardin

Address: 365 Boulevard Charest Est, Quebec City, Quebec G1K 3H3, Canada
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #57 of 124 B&Bs / Inns in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — L'Autre Jardin 2.5*
Number of rooms: 28
Official Description (provided by the hotel):
At l'Auberge l'Autre Jardin, you will enjoy being responsible consumers and will experience a concept in tourism unique in Quebec City!L'Autre Jardin, a thoroughly urban inn, is an offshoot of Carrefour Tiers-Monde, an organization of international cooperation that aims to further sustainable development and fair trade on our planet.L'Auberge l'Autre Jardin invites you to discover the heart of Quebec City with its original boutiques, venues and restaurants; an area bustling with artists, students and high tech entrepreneurs, just a few minutes away from the Old City. ... more   less 
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Also Known As:
l`Autre Jardin Hotel Quebec City
L'Autre Jardin Quebec/Quebec City

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