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“Great location, great value” 5 of 5 stars
Review of Hotel des Coutellier

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Hotel des Coutellier
3.0 of 5 Hotel   |   253 rue St-Paul, Quebec City, Quebec, Canada (Downtown Quebec City)   |  
Hotel website
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Hotel amenities
Special Rate
CAD20 (CAD)
Ranked #7 of 103 Hotels in Quebec City
Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great location, great value”
5 of 5 stars Reviewed September 14, 2013

After extensive research from Trip Advisor and around the web, we found this hotel and booked it. I had reasonable expectations but the room was better than expected. We had booked a classic room but it was bigger than we expected and the space was well used. The bathroom, in particular, was spacious and had great fluffy towels and nice toiletries, including little extras such as make-up removing toilettes and a massage bar. I've stayed in 5-star hotels in Quebec City before and haven't seen that. The staff was very helpful and we had excellent customer service. I had emailed the hotel prior to our stay and they were very quick to reply and to assist us.

The location was very good, in close proximity to everything if you don't mind a walk. Quebec is a walking city though so bring comfy shoes! The parking is across the street from the hotel and we had in and out privileges. For 10$ a day, it's a great value.

One small suggestion for improvement is that the rooms were air conditioned however we couldn't make the rooms colder and at night, we were warm. Luckily, the windows open (rare in hotel rooms). Also, we had a room with a kitchenette (microwave, microwave oven and fridge) that was stocked with flatware, drink ware and wine glasses but no silverware. It would have been really nice to have some cutlery in the room since we ate in one night.

All in all, for our money, we had a great stay and it was very comfortable. We had a I wouldn't hesitate to stay there again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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456 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 7, 2013

Great location on in the old port area - quiet, close to restaurants and the the old city, amenities include soft robes, large bath sheets, continental breakfast delivered to your door. Manager and other staff willingly offered suggestions for restaurants and sights as well as helpful map and directions

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellesley, Massachusetts
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 5, 2013

We visited Quebec City in mid August 2013 with 4 other couples. We all stayed here on advice from one of our party who is French speaking Canadian. We were delighted with the location and the ammenities of the hotel. The staff is helpful and attentive and the rooms are comfortable and clean. They provide a nice continental breakfast (Delicious bakery goods Croissants, scones, muffin, fruit or yogurt) which is delivered to each room each morning. Some rooms have microwave and refrigeration. The building is ancient but looks recently remodeled and feels very upscale. There is no ice down the hall and it does not appear to be at all handicapped accessible.
I would not recommend for younger families either, as there is no kid oriented area. For adults who are in reasonably good shape I would not hesitate to recommend it. You need to walk when you are in QC and there are plenty of great shops and eateries nearby (seaport, farmers market and train station where there are several nice upscale restaurants), but much of the old city is a healthy walk up a steep hill. Or you can take the Funicular tram to the top of the hill for a few Loonies. We stayed 3 nights and were delighted. We did not eat at the hotel cafe/restaurand but I noticed that it was usually full at meal times. The weather was a bit cool while we were there but we did not get rained upon. The check-in may be tricky as you need to park on the side walk to bring luggage in, up several stairs -no ramp. You park across the street for $10 per night. We never used the car in 3 days.
I would definitely choose this hotel next time I return to QC.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2013

We booked this hotel based on trip advisor and were so glad we did! We were first time visitors to Quebec City and celebrating our 25th Anniversary. We were looking for a romantic getaway, not a chain hotel. Everything about our experience was wonderful. The room looked exactly like the pictures online and the Jacuzzi was as relaxing as I hoped it would be. (I wish there had been a little instruction manual, though. It took a bit of experimenting to figure it out.) We were walking distance to everything and were glad to have a secure lot to park our car. I suggest that the staff explain at the time of booking how to park in front of the hotel to unload luggage and check in. We drove around several times looking for how to access the front door. It was a staff member from the restaurant next door that noticed us circling and told us we could pull up on what we thought was a sidewalk right in front. We liked the breakfast delivered to the room in an insulated bag. The food was fresh and tasty. I suggest an ice pack to keep creamers, yogurt and juices cold for those of us who sleep very late! I liked having a coffee maker in my room. The room was very clean and the linens were heavenly. We would not hesitate to stay here again and have already recommended it to friends who are planning a romantic trip to QC in the near future.

Room Tip: The jacuzzi was a godsend at the end of each day. All the walking on cobblestone streets, in the ho...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 stars Reviewed September 1, 2013

Our 6-night stay was wonderful. The little breakfast hung by the door each morning made it easy to lounge with coffee and the wife each morning. The breakfast came with the days weather report, a cute touch. The reception and cleaning staff were very kind, polite, and helpful. My wife and I enjoyed the free DVD rentals available at the front desk.

The location was perfect. A short, albeit uphill, walk and we were in the heart of the shopping district, the fashion street, fine dining, and entertainment.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lombard, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2013

We booked this hotel solely based on trip advisor reviews and it did not disappoint. We could not have chosen a more perfect hotel! First we took the bus from Montreal and the station is a short walk to the hotel which is located in the lower area of Old Quebec. If you like to walk and explore everything is within 15 minutes of the hotel. We thoroughly enjoyed the uphill walks to the upper area of the city. As an alternative you can walk down rue-St. Paul along the river and access the upper area via the steps or the funicular. There are quite a few steps but very manageable for the majority and frankly at $2.50 a pop the funicular is just an easier way to get up top versus being an attraction.
I could go on and on about how much we enjoyed EVERYTHING about the hotel but if you read a page or 2 of trip advisor reviews you will get a very accurate portrayal of this hotel. I will say that any negative comments towards the continental breakfast are very petty. It’s a unique idea, a great touch and by the way the pastries were delicious!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 26, 2013

We spent a fabulous six days at the Hotel des Coutellier. It could not be better located - near a ton of cafes (including one next door, Cafe Belley, which features both delicious a.m. coffee and even more sumptuous nighttime glasses of L'Achimiste Beer on tap) and steps from the old city. Service was excellent and the front desk staff were both very nice and very helpful. The building itself is snug, in a very good way. There isn't a scintilla of chain-hotel going on here. The details - towels, soaps - were top of the line. And the pastry breakfast delivered to the room daily is a delight. The only critique is that you rely on K-cups for breakfast coffee - but there is no better solution given that breakfast is delivered at 7am for people who will wake at varying times. But the K-cup holds you over until the trip downstairs. Cafe Belley's coffee is better than any in-room coffee could ever be.

Don't miss a trip to the Marché du Vieux Port, the farmer's market, located right across from the hotel. The berries we brought back to our room (admittedly, the benefit of a summer trip) took our pastry breakfast to another level.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel des Coutellier

Address: 253 rue St-Paul, Quebec City, Quebec, Canada
Phone Number:
Location: Canada > Quebec > Quebec City > Downtown Quebec City
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service
Hotel Style:
#6 Business Hotel in Quebec City
#7 Romantic Hotel in Quebec City
#16 Family Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel des Coutellier 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Des Coutellier Hotel
Des Coutellier Quebec City
Hotel Des Coutellier Quebec/Quebec City

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