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“Well-runned institution” 4 of 5 stars
Review of Hi-Quebec, Auberge Internationale de Quebec

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Hi-Quebec, Auberge Internationale de Quebec
2.5 of 5 Hostel   |   19, rue Ste Ursule, Quebec City, Quebec G1R 4E1, Canada   |  
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Penang
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
Reviews in 34 cities Reviews in 34 cities
44 helpful votes 44 helpful votes
“Well-runned institution”
4 of 5 stars Reviewed June 21, 2013

Like all big hostels, HI-Quebec has an institutionalised feeling to it - the key card that is needed for its public spaces like the bar and kitchen puts another meaning to security. Having said that, it's a great hostel with efficient helpful staff and it's neat and tidy I am a HI life member but this is my first and only stay at a HI Hostel in Canada and I must that it beats many other HI hostels I have been to in other countries. The 4- bedded room I was in was spacious so none of that crowded feeling one sometimes get when sharing with strangers. Being in the old city itself is also an added plus. I would recommend this place.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn D, Manager at Hi-Quebec, Auberge Internationale de Quebec, responded to this review, June 24, 2013
Good day to you ! Thank you so much for that time taken to write about us, our staff enjoyed the reading of it. Auberge Internationale de Québec is putting everything in place to assure the best security. Very happy to read that you liked your stay and hope to see you back in our hostel.
have a great summer !
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173 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Vancouver, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2013

RIght in the heart of Old Quebec, this place is perfect for the sightseers. The hostel has cleaning staff roaming the floors everyday similar to hotels and they do a great job since both the rooms and bathrooms were so clean. I wouldn't even consider this a hostel. It's a hotel. Much like other HI-Hostels, they have scheduled activities for guests who want to meet new people such as pub-crawls, barbecues, and tours of the town. Breakfast is included if you book a 4-bed dorm and was simply bagels, toast, cereal, and muffins. Would definitely stay there again if I ever come back.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn D, Manager at Hi-Quebec, Auberge Internationale de Quebec, responded to this review, June 10, 2013
God day,
Thank you so much for your nice comment, we are very Lucky to have employe(e)'s that love that hostel like if it would be theirs, the advantage of a hostel towards a hotel in the encounter, you have the possibility to meet wonderful people from all around the world...

It will be our pleasure to meet you again in another stay
Best Regards
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toronto
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 5, 2013

Location, Location, Location, this hostel offers everything at your fingertips and the facilities and activities that they offer are great. Breakfast is very good and is included in the price of your dorm.
Staff are amazingly helpful and friendly.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn D, Manager at Hi-Quebec, Auberge Internationale de Quebec, responded to this review, June 10, 2013
Thank you for your nice comments about our hostel, we are very proud of our establishment. For your information, breakfast is included in a private room not in dorms but we have special package deal with some groups like yours that comes here often, glad you likes your stay !
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Toronto, Ontario, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2013

I've always avoided HI Hostels cause I was told that it's kind of hard to meet people if you're travelling alone. At least for the Quebec one, I must say it's not true.. The fact that the rooms are big and fits lots of people, allow you to make friends quite easily.
The hostel is located in the centre of the old town, which is awesome. The staff is friendly, the rooms are clean and the washrooms are the best I've seen in hostels. Breakfast costs you 5 dollars, but it's full of options. The only thing I still think that needs to improve is the wi-fi, the connection is lost quite often.
Besides that, great place and price! =)

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn D, Manager at Hi-Quebec, Auberge Internationale de Quebec, responded to this review, May 29, 2013
i would like to thank you for your comment about our hostel. We are very unique as a HI hostel are usually but on the top of it we have a location that is more than great. For our Wi-Fi you will be happy to know that we are having fiber optic at our hostel in mid June for the pleasure of our clients, you will have to come back to experience it
Best regards
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Cambridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 17, 2013

In general I try to avoid the large HI type hostels as I feel overall they are a little soul-less and dont have a great atmosphere. This was kind of true for this hostel BUT the other elements did make up for this.

The whole place is perfectly clean, all the time, not sure quite how they manage it. The rooms are a decent size, beds are comfy and lockers are large enough for a small pack.

The location is brilliant to be in the citidel for $30 a night is really good value especially when you look at other options.

The kitchen is well stocked and organised however there is a distinct lack of an oven (hobs are availble) which was a little irritating in a hostel that size I did expect one (perhaps this is a ploy to encorage you to buy the food in the bar).

Overall a good experiance at the hostel staff were friendly and helpful, the large groups of school kids were a little irritating but for the price, condition and location, you can deal with that.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn D, Manager at Hi-Quebec, Auberge Internationale de Quebec, responded to this review, May 20, 2013
Bonjour,
we would like to thank you for your comment about our hostel !! It is so important to have of customer's feedback this is the best way for improvment. We do have a great team at the housekeeping deprtament, at the Cafe/Bar Bistro and the frontdesk too. We did take note of your comment and will do a follow up on it.

Have a great summer !!
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2013

Great hostel. Very clean, friendly staff, great location. You can walk to everything from this hostel. Nice big kitchen to use too. The staff were all very helpful. My french is not good at all and they were more than willing to help me out.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn D, Manager at Hi-Quebec, Auberge Internationale de Quebec, responded to this review, April 16, 2013
Hi there,
Thank you so much for your comment, Yes our staff are very helpfull and very friendly too. They have been a good part of our Customer,s experience. Come and see us again, it will be our pleasure to serve you !
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Paris, France
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 5, 2013

Cheap, Clean, Comfortable!!

The place to go in Québec for low budget! The hostel is ideally located in the old town next to all the city's activites. The personnel is very nice and helpful! Breakfast is simple but good.
Rooms and bathrooms are clean and spacious.

Great place!

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolynn D, Manager at Hi-Quebec, Auberge Internationale de Quebec, responded to this review, April 16, 2013
Good day,
First I want to thank you for your time writting comments about our hostel. We are the largest hostel (HI) in Canada and very proud of it. We have won prices for best locations too, since we are located in the heart of Québec City. Our staff are people oriented and they are used to travel too so I guess it helps to understand our Customer too. Hope to see you back in Québec with us.
Take care
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Additional Information about Hi-Quebec, Auberge Internationale de Quebec

Address: 19, rue Ste Ursule, Quebec City, Quebec G1R 4E1, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette
Hotel Style:
Ranked #2 of 23 Specialty lodging in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hi-Quebec, Auberge Internationale de Quebec 2.5*
Official Description (provided by the hotel):
The staff at the Auberge internationale de Québec is always ready to welcome all travelers, alone or in groups. Come and enjoy an unforgettable experience in the beautiful Quebec City region. We are in a great location, nestled inside the walls in the center of the old city. You will be steps away from popular cultural, historical and tourist sites. Our hostel offers lots of services to make your trip simple and enjoyable. ... more   less 
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Also Known As:
Hi-Quebec, Auberge Internationale De Quebec Hotel Quebec City
Hi-Quebec, Auberge Internationale De Quebec Quebec City

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