We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good standard hotel” 4 of 5 stars
Review of Hotel Royal William

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hotel Royal William to your Saves list
Hotel Royal William
3.5 of 5 Hotel   |   360 Boulevard Charest Est, Quebec City, Quebec G1K 3H4, Canada   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #41 of 104 Hotels in Quebec City
Montreal, Canada
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
“Good standard hotel”
4 of 5 stars Reviewed February 22, 2013 via mobile

Spent a night here for work and I have mostly positive comments: large, comfortable and clean rooms. Free wifi. Very efficient staff.
The hotel's location is next to many offices and the trendy st-Roch area, and it's a short yet steep climb to charming old town.

This was a good hotel although it doesn't stand out. I recommend it for the price-quality ratio.

Stayed February 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sophie S, Front Office Manager at Hotel Royal William, responded to this review, February 25, 2013
Dear Phil A,

It is such a pleasure to hear you enjoyed the Hôtel Royal William accommodations. Thank you for taking the time to leave your comment on TripAdivor.

We hope to see you on your next trip to Québec City!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

202 reviews from our community

Traveler rating
    93
    75
    18
    7
    9
See reviews for
44
78
12
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
El Paso, Texas
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 19, 2013

Within walking distance of most attractions in Quebec City, the Royal William offers excellent service and comfortable spacious rooms. This hotel has the charm of being older and unique, not a "cookie cutter" inn with all the generic ho-hum offered by the international chains. Rooms include a nicely stocked mini-fridge and a good coffeemaker. This is a fine choice for those wanting to feel the ambience of a truly fascinating city.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sophie S, Front Office Manager at Hotel Royal William, responded to this review, February 21, 2013
Dear Dave S,
It is such a pleasure to hear you enjoyed the Hôtel Royal William accommodations. It is always our goal to make sure every service provided is personalize to meet all of our guests' expectations and to make sure every guests have a more than pleasant stay. I am happy to hear we were able to do so for you during you stay at the Hôtel Royal William.

Thank you for taking the time to leave your comment on TripAdivor, we look forward to seeing you on your next trip to Quebec City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Quebec, Canada
1 review
5 of 5 stars Reviewed February 14, 2013

I Would defiantly stay at this hotel again, probably in the summer because it was a bit cold to go walking around which we did anyways.About the hotel, they have kurig's in each room, that i thought was Tres Cool, and the high ceilings made the room look very spacious. The restaurant connected to the hotel was very good great menu and variety. And the Front desk very polite/professional. All in all for my first trip i LOVE'd Quebec City!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sophie S, Front Office Manager at Hotel Royal William, responded to this review, February 21, 2013
Dear Deena Marie E,

Thank you for writing this amazing review of the Hôtel Royal William! As your first time in Québec city I am delighted to read you enjoyed the hotels location and accommodation. Summer season is an absolute wonder in Québec, there are so many attraction such as Les Chemins invisibles du Cirque du Soleil, Moulin à Images, Festival d'été (in July) and so much more outdoor activities, best part is that the Hôtel Royal William is just a couple of steps away.

We look forward to seeing you on your next trip to Quebec City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 26, 2013

Arrived very late at night, but were still greeted nicely. Car parking was directly across road, easy. Walk to old Quebec city was a decent walk but not too far. 43, 35 and 9 year old. No problems. Old Quebec is beautiful. Breakfast was basic but nice with nice furnishings. You can pay a few dollars extra to upgrade to a better one. Large room, great. Bathroom was a bit old but nice and clean. Overall lovely stay (2 nights). Staff lovely.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sophie S, Front Office Manager at Hotel Royal William, responded to this review, January 30, 2013
Dear Alison P,

Thank you very much for taking the time to write us a nice review. We are extremely pleased to hear you had a great overall stay at the Hôtel Royal William and that you had a chance to experience all the wonders of Québec City. Perhaps during your next visit your would like to experience our newly renovated Deluxe rooms. For any additional information don't hesitate to ask our guest service representative, they will be more then happy to asiste you.

We look forward to welcoming you and your family back at the Hôtel Royal William.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed January 5, 2013

The Staff was superb, both knowledgeable and helpful. The property is about a ten minute walk from Old Quebec City. Yes, it's uphill. There are taxis and city transportation if you're not up for the hike. The onsite restaurant is fabulous and the breakfast was delicious. The rooms were tastefully done and the beds were very comfy. I would stay here again for sure!

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sophie S, Front Office Manager at Hotel Royal William, responded to this review, January 10, 2013
Dear Suzanne H,

Thank you for taking the time to share your feedback of the Hôtel Royal William.
We are pleased to hear you enjoyed the hotel accommodations as well as the surrounding facilities. It is our goal to provide exceptional customer service and “ultra clean” facilities at all times and we are delighted to hear we were able to do this for you during your stay.
Thank you again for your positive comments; we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quebec city
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2012

Hotel very well located in Quebec's downtown close to major attractions. Friendly, and convenient staff. Our room was great: large room, large bathroom, very clean, comfy's king bed. The Bus station is close on rue du Roy. Taxi fare, and meters are expensive in the city, but there's a lot of good restaurant as: SSS, Toast, Oncle Antoine (for a good beer), Boudoir (night life), Versa, sushi Yuzu, etc. Cheap asian restaurant on rue de la Couronne : Saigon Bankok. St-Joseph street is a good place for shopping, but in the east part (the weird and strange people are in the west part)

Room Tip: Ask for a newly decorated/renovated room.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sophie S, Front Office Manager at Hotel Royal William, responded to this review, December 25, 2012
Deat guest,

Thank you for writing this amazing review on the Hôtel Royal William!
We are delighted to read you enjoyed the hotels location and accommodation.
We truly appreciate all of your positive notes and providing all our tripAdvisor readers wonderful information about the hotel surroundings.

We look forward to see you on your next trip to Quebec City.

**** We wish you and your family Happy Holidays! ****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 stars Reviewed November 4, 2012

I am a frequent traveller, Customer services and rooms are excellent. Importantly the staff is very warm and helpful. Especially I want to mention about Mr. Martin the front desk person assisted me resolved a few things which is very common to a stranger in the city. Thank you Mr. Martin and hope to see you again in my next trip...

Room Tip: suites compared to regular rooms, no much price difference. most important Front desk staff speaks f...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sophie S, Front Office Manager at Hotel Royal William, responded to this review, November 7, 2012
Dear guest,

I am delighted to hear you experienced excellent service from our front office representatives
during your stay at the Hotel Royal William. Martin will be especially grateful that you took the time to
compliment his efforts. Each member of our hotel staff strive to provide the very best
service for all of our guests and we are pleased that we were able to do this for you.

Kind regards and we look forward to your next visit at the Royal William!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Royal William? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Royal William

Address: 360 Boulevard Charest Est, Quebec City, Quebec G1K 3H4, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#31 Romantic Hotel in Quebec City
#31 Business Hotel in Quebec City
#33 Family Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Royal William 3.5*
Number of rooms: 44
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Cheap Tickets, TripOnline SA, Despegar.com, Odigeo, Orbitz and Tingo so you can book your Hotel Royal William reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Royal William Quebec/Quebec City

Owners: What's your side of the story?

If you own or manage Hotel Royal William, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.