Beautiful, renovated structure in the charming historic area of Quebec City. The first room offered had a view of a parking lot and an adjacent building- very disappointing. I requested and received an improved room, after some insistence, which was quite nice. I had reserved a superior room, why was I offered a second tier room and had to ask for a different room?
The bathroom was very nice but the water pressure at times was very, very weak and the water temperature was inconsistent- hot water would turn cool without warning. If the toilet was flushed while the shower was running the water temperature changed and the pressure came to a stand still. Also- the water seemed to fluctuate depending on other water use in the building...
The concierge Genevieve was superb! Super helpful! Super friendly! Great recommendations! She arranged some excellent restaurant reservations outside of the hotel and arranged for an outstanding, English speaking guide (Harry).
Breakfast in the beautiful restaurant was excellent. However, dinner in the same restaurant (Panache) missed the mark completely! Panache is billed a one of the best restaurants in the City. It was very expensive- but the service was mediocre at best. Actually fairly unattentive. The food was sent back because it was served luke warm to cool. (The neighboring table also sent both of their entree's back.) When we inquired why the food arrived cool- we were told "that is the temperature the chef likes to serve the fish." Actually it appeared they were under-staffed and the food was sitting in the kitchen too long before serving.
Overall the hotel was a good experience but missed the mark in several areas that we would not have expected from a hotel of this caliber.
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- Also Known As:
- Auberge Saint-Antoine Hotel Quebec City
- Auberge Saint Antoine Quebec City
- Auberge St Antoine
- Auberge Saint-Antoine Quebec/Quebec City