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“Great hotel for an affordable price” 5 of 5 stars
Review of Hotel Sepia

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Hotel Sepia
3.0 of 5 Hotel   |   3135, chemin Saint-Louis, Quebec City, Quebec G1W 1R9, Canada   |  
Hotel amenities
Ranked #33 of 97 hotels in Quebec City
Ottawa, Ontario
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Great hotel for an affordable price”
5 of 5 stars Reviewed February 19, 2013

We stayed at Hotel Sepia for the 2nd time this weekend and enjoyed it very much.
The hotel is very modern, the bed comfortable, the staff friendly and the lunch buffet tastey. Best of all the price is very reasonable. Any time I stay in Quebec City I would stay there.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsepia, Front desk Supervisor at Hotel Sepia, responded to this review, February 21, 2013
Bonjour!

Thank you for your comments concerning your stay at the Hotel Sepia. I appreciate that you took the time to post them. I am pleased that you have appreciated the quality of our services and that you will be coming back on your next trip to Quebec City.

Have a Nice Day and We can’t wait to see you again!

Mireille Bellelfeur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Ottawa, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 8, 2013

My boyfriend and I stayed here for 2 nights New Year’s Eve and New Year’s Day. The staff was very helpful when we asked questions. The room was very clean and modern, a little bit small but that wasn't a problem.

My only complaint is that the walls are paper thin... I really needed my sleep and had a real hard time sleeping because we could hear what was going on in all the rooms around us. I could hear TV’s and people laughing and that was really early in the morning after New Year’s Eve! It's too bad since the bed and linens were soooo comfortable!

You could hear people in the hallway almost like your door was open but it wasn't ... Also I think they charged for the in room coffee and if not then it wasn't clear if it was free we didn't take a chance but could have really used a cup of coffee before heading back home.

We really liked the location and the cleanliness of the hotel.

We took the bus to go to the New Year's Eve festivities and it was a short and convenient commute to La Grande Allee. And no chaos of finding parking!

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsepia, Front desk Supervisor at Hotel Sepia, responded to this review, January 9, 2013
Bonjour!

A very sincere thank you for having taken the time to fully review our hotel and to share your comments. I’m glad that you’ve enjoyed your stay as well as our new décor. As for the coffee in the rooms, it is charge when the client uses the Nespresso cup. Here at the hotel, we decided to charge the coffee only when it’s use because if a client doesn’t want to use the Nespresso cup, they don’t have to pay for it in the price of the room.

Again, thank you for your feedback. It was a true pleasure to have you stay with us and we hope you will visit us again at the Hotel Sepia the next time you are in Quebec City.

Mireille Bellefleur
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Baie-St-Paul, Canada
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 8, 2012

Very nice and affordable hotel if you must stay in that area. Far from the old city, but close to shopping centers and about 10 min from the airport. Clean and recent. Will certainly stay there again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsepia, Front desk Supervisor at Hotel Sepia, responded to this review, December 12, 2012
Bonjour!

Thank you for your great comment on your recent stay at our Hotel. We are grateful that you enjoyed your stay and that you found our area great for shopping.

Hope to see you soon.

Mireille Bellefleur
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Royal Tunbridge Wells, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 1, 2012

We chose this hotel based on price and good reviews and it delivered. Stayed there on our 3 week tour of Canada, which is an expensive country for Europeans to explore these days. We did intially book a hotel within the Old City walls, but changed it to Sepia to save money. We made uuse of free shuttle every morning and evening to/from the centre of the city and worked really well for us. Our room was compact and simple, but we were comfortable and had good night sleep on large beds with quality linen. The reception staff was very friendly and helpful and made us feel very welcome and at home.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsepia, Front desk Supervisor at Hotel Sepia, responded to this review, November 9, 2012
Bonjour!

Thank you for reviewing our hotel and for your great comments. I am glad that you have enjoyed your stay as well as the comfort of our rooms. We are proud to offer an excellent value and a great experience to our clients.

You are Welcome anytime.

Mireille Bellefleur
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TX
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 18, 2012

we were travelling by car. this hotel is a few miles from old town. parking is free. room is nice and comfortable. bathroom modern and very stylish but with very little counter space. breakfast is available for $$. forgot how much-in the $7 to $10 range. the are fast food restaurants fairly near by. there is a complimentary bus service to and from old town twice a day. so the combination of no parking fee at the hotel, and not having to park in old town saves quite a bit of money.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsepia, Front desk Supervisor at Hotel Sepia, responded to this review, October 24, 2012
Bonjour!

Thank you for taking the time to share your experience on Trip Advisor. We really value your opinion. We are glad that you enjoyed your stay with us and that you found your comfort in our rooms.

We sincerely hope that we will have the pleasure to welcome you again at our hotel.

Mireille Bellefleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 11, 2012

Hotel Sepia is in Quebec City in the suburb of Sillery.it is not within the walls but an easy 20 minutes to the old city.
It is a boutique hotel. The reception was very efficient and friendly. They speak both languages French and English well and willingly.
The rooms are spacious, well appointed and the beds most comfortable.
I was hoping for a less conventional decor. It is still pretty much cookie cutter North American decor albeit of very good quality.
Breakfast is extra. There was no coffee maker in the room just a Nespresso machine of some kind
along with several snacks , all available for a fee.
Parking is plentiful and free which is a bonus in Quebec City.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsepia, Front desk Supervisor at Hotel Sepia, responded to this review, October 16, 2012
Bonjour!

Thank you for taking time to review our hotel and thank for your wonderful comments that I will share with all my team. I am grateful that you enjoyed your stay with us and that you liked our new décor.

Hope to Welcome you again on your next trip.

Mireille Bellefleur
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Toronto, Canada
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 10, 2012 via mobile

I love the king bed. Omg! The mattress and pillows were very soft and comfortable. The bed sheet was clean and soft too.. All about bed was cool! But the room was small and not fancy. There were many hotels around that location. You could find one you like. From parking lot, you could get nice shots facing to the bridge and beautiful view.
Anyway, one thing that annoyed us, was the smell of smoke in the bathroom :( my husband called them right away after we came in and found out! The service was good. The lady tried to fix it by giving us an air purifier..and tried to speak English :) [ya most of them speak French ] Thanks for your concern anyway

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsepia, Front desk Supervisor at Hotel Sepia, responded to this review, October 16, 2012
Bonjour!

Thank you for taking the time to share your experience on Trip Advisor. We really value your opinion. We are very sorry about the inconveniences that happen during your stay. We will do the follow ups necessary concerning your observations.

Hope that you enjoyed your trip to the beautiful Québec city,

Best regards,
Mireille Bellefleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Sepia

Also Known As:
Sepia Hotel Sainte Foy
Hotel Sepia Quebec/Quebec City
Address: 3135, chemin Saint-Louis, Quebec City, Quebec G1W 1R9, Canada
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #33 of 97 hotels in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Sepia 3*
Official Description (provided by the hotel):
Hotel Sépia combines contemporary design with warmth and comfort. Our 4-star hotel is the ideal place to stay in Québec City, whether you are travelling for business or pleasure, offering the highest standards of accommodation in Québec, at affordable prices. ... more   less 
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