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“Very nice for the price!” 5 of 5 stars
Review of Hotel & Suites Normandin

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Hotel & Suites Normandin
3.0 of 5 Hotel   |   4700, Boul. Pierre-Bertrand, Quebec City, Quebec G2J 1A4, Canada (Neufchatel Est - Lebourgneuf)   |  
Hotel amenities
Ranked #18 of 103 Hotels in Quebec City
Oshawa, Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Very nice for the price!”
5 of 5 stars Reviewed September 4, 2013

We really enjoyed our stay. The room was super clean and nicely updated. The staff was nice and spoke English. The breakfast was above average and location was only 10 min drive to downtown old Quebec. I would definitely stay here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, September 23, 2013
Dear guest,

Thank you for writing your good comments on Tripadvisor. I am pleased to know that you enjoyed your visit at Hôtel & Suites Normandin. Indeed, our breakfast is one of the most complete you can find in the category of “continental breakfast”. I am glad you enjoyed it.

It will be a pleasure to welcome you when next time you visit Quebec City!
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227 reviews from our community

Traveler rating
    125
    85
    14
    2
    1
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Boston
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed September 2, 2013 via mobile

Easy access to highway. Very clean rooms and helpful staff. On the end of bike path for cyclists. Location was not well situated for visiting old Quebec. You still needed to drive in. Add the cost of parking and traffic (road construction on hwy 175 into old quebec) it was pretty tough to enjoy. Breakfast was continental. Nothing special. Overall, I thought it a bit expensive for what it was.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, September 23, 2013
Dear guest,

Thank you for having taken the time to share your experience on our Tripadvisor page. As I did answered following some guest reviews, our hotel is not walking distance from the Old City. Indeed you need to drive in to get to the Old Quebec. As many other major cities you need to be prepare to pay for parking space and sometime deal with some construction. I am glad that overall you did find the comfort and warm service you were expecting at the hotel. Of course rates during the high season are a little more expensive than during the low season, that’s why I suggest people to book as soon as possible to make sure they get the best rate available.

Sincerly yours.
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2013 via mobile

Great hotel, very clean. The room we rented was the junior suite. King size bed room with sliding doors to close it off from living room. Great bathroom with oversized shower and jacuzzi bath. Full kitchen with included cutlery and dishes. Great value for everything. Had the buffet included in the price of the room. Would definitely go back. The staff was very professional.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, October 29, 2013
Dear guest,

Thank you for having taken the time to write your comments on your last stay at Hôtel & Suites Normandin. I am glad that you enjoyed your suite that much. By reading your comments, I think it was the Prestige Suite. This one is the greatest we have here and I am pleased to read that you appreciated every aspect of it. As you mentioned, the expanded continental breakfast is included in the rate of the room and the choice of items is very large compared to a lot of breakfast of its category.

It will be a pleasure to welcome you back!
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Gloucester, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 29, 2013

Clean, updated, and very modern style hotel. From the outside it doesn't look like anything special. But, it was very nice. Desk staff was helpful and spoke English. It's close to old town which was absolutely adorable. Great continental breakfast and friendly friendly service!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, September 23, 2013
Dear guest,

Thank you for having taken the time to post your comments on Tripadvisor. I am very glad to read that you were pleasantly surprised by the hotel. As you mentioned, we are close to Old Quebec, only 10 minutes driving by the highway. Indeed, our guests really appreciate the hotel for our warm welcome and our friendly service and I am pleased to know that this is the kind of experience you get.

It will be our pleasure to welcome you back for your next stay in Quebec city.
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Sparta, New Jersey
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 12, 2013

I booked this hotel for a long weekend to visit Quebec City Canada. As written, it is off a main highway and not an architectural gem, BUT:
My king bed room was extremely CLEAN and nicely designed! The bed was crisp with white linens and comforter, and extremely COMFORTABLE! Multiple fluffy pillows, and also all the lighting fixtures were European style clean lined, efficient and placed in the right spots.

The bathroom was modern, granite counter tops, large oversized shower with rain forest shower head and it had a glass panel to see into the bedroom for romantics, but also allowed the single traveler to watch the flat screen TV while in the bathroom- LOVED this feature!

The desk/work area had a work station with every plug/ charger you could need.
Kitchen area was clean, glass wine glasses included, refrigerator was not a big chunk of ice, and microwave was modern.

Included breakfast was terrific! Well planned traffic flow and excellent selection of hot and cold choices. They also had to go cups with lids to take back to your room or go out with. Also they offered plenty of comfortable seating for singles, couples and families and the decor was clean, modern and tasteful!

It was priced about$100 less than others and I found the highway access a plus to get around.

I recommend this hotel to anyone price conscious but looking for a great value with comfort!
PatLopez

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, August 21, 2013
Dear guest,

Thank you for the time you took writing your comments about your last stay at Hotel & Suites Normandin. I am very pleased to read that you enjoyed your room so much. We have taken care of all the little details during our latest renovations and I'm glad that some of those have made the difference during your stay. As you mentioned, the large glass panel we put in the shower is a special touch we wanted to bring to make our Urban King room unique. We did effectively extend the service hours of our expanded- continental breakfast from 6:00 to 11:00 am during the high season. This gives the opportunity to all of our guests to fully enjoy it. Thank you for recommending us to your friends and family!

It will be a pleasure to welcome you back to Hotel & Suites Normandin during your next stay in Quebec city!
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Truro, Nova Scotia, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 24, 2013

I stayed here one night for the Quebec City Music Festival and booked through Hotwire. The location suited my needs as it is close to the old city and minutes from Les Galleries mall. The staff was very friendly, rooms clean and spacious and the continental breakfast was one of the best I have ever experienced. Will definitely return!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, August 12, 2013
Dear guest,

Thank you for having taken the time to write this post on Tripadvisor. I hope you enjoyed your Quebec City Music Festival experience! It’s a pleasure to read that you really did appreciate your stay with us. As you mentioned, our expanded continental breakfast is one of the most complete you can find in its category. Be sure that your good words about the friendliness of our staff will be transmitted to all of our team’s members. We will be pleased to welcome you back next time you are visiting Quebec City next time!

Sincerely yours
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Montréal
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 23, 2013

This hotel was just OK for a night. Clean but the decoration looks old and dull and the size of the room was small. The good point about this hotel was the breakfast. Lot of food, fruits, kinds of bread, beans, juices. It was better than ordinary continental breakfast.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, August 12, 2013
Dear guest,

Thank you for having taken the time to write your comments on Tripadvisor. By reading your review, I deduce that at the time of your booking the hotel was probably almost sold out so we did offer you a classic room. Those rooms as you mentioned are very clean but since they have been built in 2001 they don’t propose the same decoration as our Urban section which has been recently renovated. I hope you are going to give us another try and stay in one of our Urban room. I’m happy that you enjoyed our breakfast formula. As you mentioned, we offers a lot of items that are usually absent from the traditional continental breakfast as baked beans, boiled eggs, pork greaves and more. Finally the addition of a grill to the usual toasters in our breakfast area helps us in providing a casual & unique experience to our guests.

We hope to welcome you again for a more enjoyable stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel & Suites Normandin

Address: 4700, Boul. Pierre-Bertrand, Quebec City, Quebec G2J 1A4, Canada
Location: Canada > Quebec > Quebec City > Neufchatel Est - Lebourgneuf
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#9 Best Value Hotel in Quebec City
#14 Family Hotel in Quebec City
#15 Business Hotel in Quebec City
#17 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel & Suites Normandin 3*
Reservation Options:
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Also Known As:
Hotel And Suites Normandin
Normandin Hotel Quebec City
Hotel & Suites Normandin Quebec/Quebec City

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