The manager was very pleasant on our arrival, we got a very nice first floor room, but right by the stairways, so we thought we it might be a little noisy. Stayed four nights, and didn't hear a thing. The room was not big, but quite adequate for our needs.
The owners went way out of their way to make sure we were happy with everything. The breakfast was bountiful and fresh.
The location was perfect. Half a block away was a pretty park overlooking the St. Lawrence. Whatever activity you wanted was within a few blocks, from the Fort and the Grand Allee to the Funicular. The only "problem" is that the hotel is a just about the highest point in all of Quebec City -- easy downhill when you left, but long uphill coming back. It did help to work off all the extra calories from the marvelous restaurants, though.