If you are looking for a hotel right in the middle of Old Quebec, this is not the one you should choose. But since it is literally just outside the walls, it is a great location to be in the thick of everything, without being in a tiny room. The views from this hotel are incredible and the facilities themselves are beautiful. The rooms were modern and spacious and the lobby lovely.
My prime reasoning for a 4 instead of a 5 was twofold: the front desk staff were rude and inhospitable, and the wifi did not work as advised. Though I could work around both of these, in a Hilton, I would expect friendlier attendants. The front desk staff - at every juncture except one - were cold and unhelpful. They were often rude and somewhat obnoxious. I understand that, being American, I am the enemy somehow. But you are paid to be considerate and I am paying a premium for your cordiality. Very disappointed.
P.S. If you list crepes on the breakfast buffet for which I am paying over $25, don't slap French toast in the tureen,
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- Also Known As:
- Hilton Quebec Hotel Quebec City
- Hilton Quebec City
- Hilton Hotel Quebec City
- Hilton Quebec Quebec City